Four Seasons Hotel Seattle in Seattle

After my stay here, I will never stay in a Four Seasons hotel again. Please see my review of the Goldfinch Tavern on premises for added context.

While certain staff was friendly, namely at the spa, the level of service was severely lacking. We have stayed in five star hotels all over the world. That isn't meant to be pretentious, but rather to frame that we understand what a five star experience entails. This experience left a lot to be desired.

The main pain point was booking with Chase Edit and the promised amenities that were either worthless or the staff failed to honor. We did not receive a welcome amenity as promised, the meal we were forced to have to use the $100 dinning credit was food that I wouldn't feed to my dog, and the breakfast was not free. A $40/ person breakfast credit was provided, but a signature breakfast with coffee after the automatically applied tip and tax would run closer to $65; $50 for 2 after those credits. After waking up parched like I was wandering the desert from having a few bites from the Goldfinch, we did not feel the need to pay an above market rate for what would likely be a bad breakfast that was supposed to be free. I did receive a room upgrade and an early checkin. The biggest pain point came with late check out that was promised but then withdrawn. I called to confirm after frustration over the poor value offered and the manager informed me that I could not receive the promised benefit. This completely disrupted the plans we had.

Additionally, we booked this hotel specifically for the spa, but the steam room was filled with paint buckets and not operational.

There is nothing extraordinary about this hotel. Service is average at best. Food was the only bad meal we ate in a terrific food scene. Room was not special. For $1200/ night, it is not worth close to the price for admission.

I am done with the Four Seasons. Good luck.