Mai Khanh Hotel in Dalat

I prefer to leave good reviews, so I'll start with the good. The hotel is very beautiful, the building is new, all the furniture is new, the renovation is excellent.

But I would also like to mention the negative aspects. Firstly, we were offered a room that was not in the photo when booking. The administrator explained that the photo was a more expensive room.

The second point is that the hotel clearly lacks staff. The administrator is almost always absent from the reception, and the staff only speaks Vietnamese. The cleaning in the rooms is done nominally: the floor is clean, the linen is also clean, but no one even thinks to wipe the thick layer of dust. There are cups in the room, but there is no kettle, so finding hot water in the evening was quite problematic, considering that there are no cafes in the hotel or neighboring buildings. Already leaving the hotel, we found several kettles in the basement and were able to drink tea before leaving. I don't know who they were intended for, but there was no one to ask, since, as I said earlier, the hotel staff was absent.

There was also a problem with a non-working refrigerator, but on the way out of the hotel we met a smart employee who solved it very quickly. Actually, there is a feeling that he is the only one working there.

All the problems listed above can be easily solved, and if this is done, the hotel would be very good.

But the main and unsolvable problem is soundproofing. We booked the hotel for the weekend, and it was impossible to sleep from Saturday to Sunday because of the terrible noise. Although from Sunday to Monday we woke up only a few times, because almost all the rooms were free.

We would not rent this hotel a second time and we will not recommend it to friends either. Although it is a pity, because the hotel is really beautiful, new, with good repairs, a large beautiful hall, spacious rooms, but little things spoil the whole impression.