LeMore Hotel Nha Trang in Nha Trang

I didn't even stay overnight to get to the airport on December 06. I needed an extra key when I checked in, and the staff asked me for $10 for it. They told me they gave me two keys when I checked out, and I left the $10 receipt in my room. But the staff told me they'd check the room, and I said, what do you mean, $10 is a deposit for the key, and I asked for a $10 deposition because the key was returned. Then the staff told me that if I gave you $10, you'd go back to the airport or anywhere, and they'd give you back another $10. I got angry at the news and asked what kind of fraud I was, and the staff returned the $10. I made a pledge that I got the $10 back, and at that moment I knew that the staff had cheated on me. If you were going to write me a pledge, why would you give me back? Why would I get this insult for lying like that... I'm never going to go back to a hotel like this.

I went 3 times in this hotel in two years. It is well located, design of the room is great but there are several problems in my opinion that’s why I stopped going here.
- you have to leave your passport or 500.000vnd on arrival. I do not find this normal.
- the gym is too small
- the insulation of the rooms is very average. We hear a lot of street noise.
- the hotel becomes very noisy and full.
- the prices are only increasing year by year while the hotel is getting old and not renovated