8.1
Excellent
100 USD
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Alex Resort & Spa Hotel in Gagra

🌍
Abkhazia, Gagra, Zvanba Street 1
● Center: 300 m
🌞 Beach - 1 min
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Double room with balcony and with mountain view
Standard Double room with balcony and with mountain view
Air conditioning, shower and private bathroom
Beds:
100 USD
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Standard Double room
Standard Double room
Private bathroom
Beds:
125 USD
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Comfort Double room
Comfort Double room
Private bathroom
Beds:
177 USD
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Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
239 USD
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Economy Double room
Economy Double room
Private bathroom
Beds:
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2 Bedrooms Suite
2 Bedrooms Suite
Private bathroom
Beds:
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Description

Hotel opened in 2019. In this hotel 80 rooms, 5 floors.

The distance to the nearest airport is 205 km.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
  • Deposit Policy: Deposit required A fixed amount of GEL 84.87 (approx. US$31.73) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Pharmacy
Rooms
  • Non-smoking rooms
  • Room service
  • Cable TV
  • TV
  • Bathrobe
  • Safe (in room)
Services and amenities
  • Iron and board
  • Laundry
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Bowling
Parking
  • Parking nearby
Pool and beach
  • Outdoor pool
  • Beach/pool towels
  • Outdoor heated swimming pool
Business
  • Event facilities
  • Conference Hall
Beauty and wellness
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • Hammam
Kids
  • Children's playground
  • Children swimming pool
Pets
  • Pets Not Allowed

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!

The distance to the sea is 50 meters

Street view

Video: Гостинично-санаторный Спа комплекс Alex Resort & Spa Hotel, Гагра

Map

Reviews

Location
Cleanliness
Service
Breakfast
Parking
Pool
05.05.2026 Aleksei
My hearing has improved! It's just some kind of holiday! Was on the program of Endoecological Rehabilitation of Professor Y. Levin. Yes, I cleaned myself thoroughly, no questions asked. Now is the fourth day after the end of the 10-day course. Still a slight weakness. I continue the program at home, reinforce the effects (don't quit, guys, reinforce and leave for the rest of your life). Their sea, positive effects, sensations, changes. By and large, there was not a single sore-malaise that ERL would at least slightly, but did not alleviate, there were several significant improvements-changes. With hearing, I did not even hope, I did not think at all that it was possible, this is a side effect of the complex, as I was told. There was 1/2 hearing loss in one ear, 3/4 in the other. Now - it feels like - 1/8 -1/4 for both (I communicate with people without any problems) and the situation continues to improve! Yes God bless the creator of the ERL Yuri Markovich Levin, his associates and followers Fatima Akhmetovna Kurievna and Mikhail Pikalov, who implemented the program and sent me here to Abkhazia, all the staff in the SPA, hotel, coach Natalia, nursing staff, and the brilliant head physician Natalya Vikotorovna Leontyeva for such a thoroughly worked out, all-encompassing approach, professionalism, and kind attitude. We, patients, had no choice but to recover, cleanse ourselves in every sense (there are incredible, wonderful holy places, ancient churches, myrrh-streaming icons, a very friendly population). Do not forget, albeit through force, to do morning exercises with a trainer on the beach and in the pool with heated seawater. Paradise, definitely, well, or its earthly threshold! Thanks!!!
29.09.2025 Sofiya
We weren't able to enjoy all the hotel amenities because we all came down with rotavirus or something similar on the second day. We stayed from August 31st to September 10th, but we left even earlier than planned because of this.
The services were fine, of course: bowling was free for an hour, children's entertainment was all day, and adults also had activities in the main restaurant. But! We couldn't take advantage of any of this because of rotavirus.
All the entertainment was deserted, because the entire hotel, like us, had rotavirus! Literally the entire hotel. From young to old.
On the way to the hotel restaurant (we had two meals a day), we encountered children vomiting on the pavement... it was absolutely terrifying.
Yes, the hotel staff said it was the sea. I don't know, not the entire coastline has it.
Overall, I recommend it to those looking to lose weight drastically. Of course, I wasn't able to fully relax.
21.08.2025 Sweta
Review of the Alex Resort & Spa Hotel at 1 Zvanba Street
If you arrive early, they won't let you check into your room; you'll have to "wait your turn"! I don't think this is customer service-oriented! People are tired from traveling (we were traveling with a child), and transportation is always unpredictable, with traffic jams and other unforeseen circumstances. 10 hours on the road and 10 hours waiting to check in!!! We're waiting "at the gate," so to speak! And we weren't even greeted upon arrival!
They pay no attention, and are completely indifferent to the guest! Not once were they offered tea or coffee! Inhospitable!
The hotel, including meals, is a hefty price!!! The staff's attitude is certainly unpleasant! The website says there's parking, but there isn't. There's a small area in front of the hotel, just cars parked there, and it's all just called "parking." There's no water cooler in the hotel lobby or at reception! After asking why, there's no water, and they didn't offer us any other basic drinks! The service is poor! Why not offer to change into swimsuits in a specific, designated room and offer the use of the pool and cafe while waiting for our room? So the guest doesn't feel unwanted. "Wait," is the answer! A real cry from the heart! This is how a vacation really started!
4 stars is clearly overpriced, 2 stars at most!
If you want to ruin your vacation, this is the place to go!
Food: I didn't like it. It was the same old same old, very limited selection, bland food, unripe, hard fruit. Both an adult and a child ended up with stomach upsets because of the food; we kept going and then not going.
The food shift was second, so by the time we arrived, there were leftovers. (Conclusion: for us, including meals, it's not worth it to stay at the hotel!)
Room: the sound is loud (the walls are thin), the refrigerator is humming and rusty! There are some areas that need replacing or repairing! Mini-cleaning is consistent every day: they remove trash, replace toilet paper (as needed), provide 1.5 liters of water, and maybe even vacuum (we don't know).
Beds and towels—everything is fine. Incidentally, the Wi-Fi is quite stable on site.
Bottom line: vacationers' overall impression of the hotel largely depends on the work of the customer service staff, their professionalism, and their human qualities.
In our case, we weren't satisfied with the staff's attitude; their service needs a lot of improvement! They don't know how to smooth things over or find other solutions. They're not very communicative!
Plus, everything else leaves much to be desired!
The sea is beautiful, the water is crystal clear. The mountains, trees, and flowering bushes are absolutely beautiful!
By the way, the excursions deserve a separate review, thanks again to nature! Otherwise, they're a waste of money and time. At the end of the tour, your desired destination only lasts for 1-1.5 hours of sightseeing, while the rest of the time is travel and unnecessary tastings with exorbitant prices! For example, I bought a box of marmalade on the tour for 700 rubles, but when we arrived in the city, the price in the store was 300 rubles! Naturally, we won't be buying anything else from the excursion!
We booked our hotel through a travel agency!
20.08.2025 kkk
I want to tell you it's not a pleasant place)
For 200,000₽ for 4, we get rotavirus in the first days, but that's okay, everyone here goes through it.
The food here is disgusting, there's nothing to eat, you don't even want to go into the "restaurant", it stinks terribly, after rotavirus it's simply impossible to go there.
There is nothing for adults to do here, alcohol is not included, from non-alcoholic ones you can drink apple juice, compote and tea with coffee.
There are two swimming pools, but they are so small that you won't even melt
You can only get water in one place, next to building 1.
The hotel is only worth it because of its location and the room we got.
But the price is around 100,000 for 4
26.09.2024 Guest
Well, so. A sanatorium and that says it all. We live in the first building, in a room with a stained glass window. The room is frankly tired. The chair was burned, by what? I don’t know. The room is large enough for two, it would be cramped for three. We went with the hope that we would eat tasty and varied food, but somehow it didn’t work out with either one. The food is all monotonous, bland, without spices. After 5 days of rest, we ate through force. The tablecloths are stained and torn. The only thing that made us happy was the view of the sea from that “restaurant”. The plates are located in niches, opposite people’s feet, the plates are not washed and rotavirus didn’t pass us by. And not only us. The beach. The beach is part of the city, so there were people on the sun loungers not only from the hotel. No one really sits for this. Two concrete stairs lead to the beach. It seems that they are no longer safe. There are cracks, there are rusty parts. All sorts of junk is stored under the stairs: pipes, old umbrellas and other crap. It spoils the view. This is generally the difference between Abkhazia, very beautiful nature and a very low level of service, absolute indifference of many people. They expect that Russian people have never eaten anything sweeter than carrots. They saved up for a two-week vacation over the year and will rest like that. But it’s not all that bad. Let’s write about the good points: the spa area. Very good, a large selection of medical procedures. I took a general massage. The therapists are Polina and Daria. Very good, I felt the result. I also had a facial massage from a cosmetologist. I liked that they didn’t push anything extra on me and didn’t sell me anything extra. Thank you, I left with new supplies of health. Also, on the first floor of the hotel there is a wonderful girl - Lilia. Travel agent. We took 3 excursions from Lilia. The first one was an introductory tour of Gagra. Good, but very fast. If it were possible, I would have gone a little earlier, during daylight hours and so that there would be fewer people, otherwise there are many groups at one time. The bus was comfortable, a guide was included, while you are driving they tell you the history of the city, important events. The second excursion is the organ in Pitsunda. This delight for the ears does not need any comments. We were a little unlucky with the weather. It was raining, so we were not able to see the temple territory in detail. But the lecture about the temple and the organ was interesting, with many details. Not difficult and not boring. The concert itself lasted an hour and 15 minutes. I thought that it would be difficult to listen to such music for a long time, but everything was in one breath. There was not only music, but also several additional arias. The sound and acoustics are beyond praise. The third excursion to Lake Ritsa. I sincerely recommend, if possible, to take an individual one. We were not taken to many different stores, they did not impose on us to buy anything. We could stop on request, in any safe places. You decide for yourself: how long to walk, how long the stops are, if you can eat somewhere. The driver will take you if you ask. Thank you very much, Liliya🩷 Without you, the vacation would not have been so bright. Ps. In addition to impressions, thanks to Liliya, I bought earrings - airplanes and perfume. I was looking for such perfume in the Russian "Golden Apple" - I did not find it. I found it here, but took a new scent for myself.
08.08.2024 Guest
This is the worst hotel with an infectious bacillus, every second one gets sick, and the hotel makes money on medical services!!! The food is just disgusting, the rooms are old, they clean normally (the only positive thing). If you don't want to get poisoned and lie for 3 days, don't go there!!!!
02.06.2023 Valeriya
Good hotel The rooms are clean, large, there are two swimming pools With fresh and sea water There is a sauna, various health programs. We rented a bike. It’s very cool that you can rent, but there are only two bikes. And there are only children’s scooters.
02.06.2023 Aleksandr
We stayed at this hotel from 05/08/21 to 05/17/21. They lived in a new building. The hotel exceeded our expectations. Excellent service, friendly staff, nicely decorated rooms, low cost of food and drink (wine), two heated pools (one with sea water), well-groomed territory, sea views from the rooms. Of the minuses, this is probably (and even then not for everyone): 1. To the cafe where the "buffet" you have to leave the hotel buildings and go (it's not very convenient in the rain) throughout) 3. A minimum of fruit, we had only tangerines and at the end of the holiday, chopped apples appeared. I would like to wish the hotel prosperity, as we really liked it.
02.06.2023 natalya
The hotel left a very pleasant impression. Nice spacious room, polite, friendly staff, two suspect pools with fresh and sea water. Moreover, the pool with sea water is protected from the wind, which was especially nice, because. during our stay it was cold and windy. But even in such weather it was nice to swim in the warm sea water. Sauna with swimming pool and hammam can be used during the day for free. The only pity is that the sauna is small and people sit there closely. It could have been more spacious. Nice recreational area with bowling alley and cinema. We had a nice time there in the evening. Breakfasts are complete. Buffet. I think that this is one of the best hotels in Gagra.
04.09.2022 Marina
Excellent hotel. Quality price. The place is excellent. The sea is awesome. Everything is within walking distance. I liked it very much, I will recommend this hotel to my friends! Abkhazia is a miracle!
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

memorial
Memorial to Defenders Against Georgian Aggression 1992-1993 (14 min)
Monument commemorating those who defended Abkhazia during the 1992-1993 conflict.
attraction
Cave of Saint Hypatius (2.2 km)
Natural cave linked to Saint Hypatius, attracting visitors interested in religious history.
theme_park
Rope Park (5 km)
An outdoor adventure park featuring rope courses and climbing activities.
attraction
Marlinsky Tower (6 km)
Marlinsky Tower is a historic structure reflecting the architectural style of the region.
attraction
Reprua - The Shortest River in the World (7 km)
Reprua is recognized as the shortest river globally, flowing from a karst spring into the Black Sea.

Cafe and Restaurants near hotel

restaurant
Кафе лето (1 min)
77Q6+FQV
Reviews
12.09.2022 Elena
Disgusting cafe. The first impression was good. But then, to the remark that the meat was old in chashlama, raw potatoes, peppers and tomatoes too, the waitress said that she had nothing to do with it. Everything is provided by the hostess. But my husband liked the potatoes with lamb. When we came for the third time, the same waitress immediately said, why did you come again? Order and brains do not compost. This quote. I was outraged at the way they treat customers. She took the menu from us and said she would not serve us. I recommend to the owner of the cafe to be more selective in the choice of service personnel. Maybe that's why it's always empty. Good luck
06.09.2022 Elena
I am writing specifically about the cafe on the 2nd floor. The waitress is alone and just awful, no emotions, when asked why fresh cucumbers are like a washcloth, she said which owners brought these and cut them. Shish kebab is like rubber, there are not even banal cakes for shish kebab, only bread, sour mayonnaise in the Caesar salad, they ordered a Margarita cocktail, which contains tequila, Cointreau and Lime juice. They could not even swallow this Abkhazian chacha, that is, moonshine and lemon. No more foot in Abkhazia. We bring our money here, lie down for 2 days with infections and terrible service. A shame!!!
07.08.2022 Yunna
Poisoned, understood after a couple of hours. When terribly seized bellies! Live music with voiceless singers kills ears!
20.07.2022 Zuhra
Very beautiful and cozy place, have been several times, very tasty food and very polite waiters, definitely 5 stars!
restaurant
Столовая Мария (2 min)
120 Ardzinba Ave
Reviews
23.07.2024 Dinara
What prices! Two small fish and a small lamb shashlik (it turned out to be goat), a light salad, and lavash. All small portions. It cost the two of us 4,300 rubles. Delicious, no doubt, but expensive.
06.10.2022 IGOR_AND_SERGEY
We ate once upon arrival, as we didn't want to go looking for a cafe on the way. We were given whatever was already prepared (or leftovers for the next day). It was fine for a snack, but we went elsewhere for meals.
03.09.2022 Sibirskaya
The atmosphere seemed decent at first glance. The bartender was pleasant. The prices were average and reasonable. We went in on the recommendation of the woman who was renting us a room nearby. We ordered ukha with red fish (salmon), okroshka, and pelmeni. The pelmeni were a stretch (the dough was tasty, the minced meat and pâté were an acquired taste), but I didn't like the ukha or okroshka at all. The ukha didn't even taste like ukha; it was just fish soup with two small pieces of weathered (improperly stored) red fish on the bone, a bunch of carrots, and two pieces of potato. Basically, it was nothing special. The fish's flavor really showed that it was very stale. You can clearly see it in the photo.
Regarding the okroshka, the sausage was terrible, but I don't think that's the owner's fault, as I haven't seen any good cooked sausage here. The cucumber, however, is certainly questionable. The cucumber was hard, and judging by the color, it was overripe, and the taste wasn't very good. And by the way, okroshka is only made with kefir. I asked if I could have it with water or kvass, but they said they had it all already mixed in a large pot. Overall, I was "a little" dissatisfied with the dinner, paid, and made a comment about the fish soup and fish, to which I received an indifferent response: "Strange!? Everyone likes it. You're the first one to complain."
I don't think I'm the first, though. The girl had no desire to sort out the issue.
To sum it up, I'll say this: it takes a lot of effort to make something so tasteless. The cook is clearly not up to the task. Note to the owner. It could easily be fixed, if only there was a desire! Thank you.
19.07.2021 Yuliya
We ordered solyanka, and the solyanka was pretty poorly received. They only served cheap sausages and one olive. I've had solyanka in various cafes and canteens, and in my experience, this one is the worst. We asked for a mild sauce for the shashlik, but they brought us a spicy one. There was practically no salt in the straws. We hadn't even finished our meal when the bill arrived, even though we hadn't asked for it yet. I don't recommend this canteen. You can find a better place in Gagra.
29.06.2021 Artem
An excellent cafe, more like a café, very cozy. Two wonderful waitresses, Kristina and Aida. We visited all the cafes around. The cuisine was delicious and, most importantly, inexpensive. The food catered to every taste. We ate here with the whole family and were always able to satisfy our needs. I recommend everyone try it; everything is always prepared fresh, no pre-prepared ingredients.
restaurant
Cafe «Руслан» (4 min)
120 Ardzinba Ave
Reviews
05.10.2022 Vasiliy
The hotel is beautiful, the room overlooking the square with a fountain, clean and comfortable. But the food wants to be better. The administration girls are friendly and attentive. We stayed at the end of September 2022.
30.09.2022 Vasya
The most delicious lyulya in Gagra! Yes, the whole barbecue pleases, but Lyulya is just a bomb)
The price tag is adequate, the average check for 4 trips to the cafe was 1300 per person.
Definitely recommend!!
17.07.2022 Aleksandr
The hotel does not correspond to *** stars
Price for a single room 100€
For that kind of money today I rented a room in Krasnaya Polyana ***** stars
The devastation is complete everywhere, disorder and miserable places.
The only thing that is good here is the staff at the restaurant and in the cafe.
I didn’t buy a sunbed, they forced me with threats to transfer to 30m from the sea, the argument: they won’t buy a sunbed from me because of you.
I do not recommend
30.06.2022 Anna
Disgusting hotel. Terrible food for such money, plus a rotavirus infection, lay with a temperature of 39 for several days. Music yells until 12 at night, no rest, no sleep. There is a strong smell of dampness in the bathroom, disgusting, mold on the walls. Cleaning is also not very good. I do not recommend this hotel to anyone!!! We really regret coming here.
02.06.2022 A
Service and food 3+. In the rating of 3.9, so I pull the rating lower. The waiters do not know what homemade chacha is infused with. What is on the menu and what is made of. The same alcoholic cocktails ordered with a difference of 30 minutes. different in taste. Ordered at the same time the same dishes / drinks are brought at different times. Milkshakes for 4, barbecue for 3+, salads and pkhali for 4. Lemonade looks like 5 to taste for 3. Chacha for 3 and this is in advance))). Khachapuri for 4 practically. Near the road, the music is so-so. You can see a corner of the sea with a sunset, not from all tables. The price tag is quite moderate, it turned out 1.3 thousand / person. Everyone ate and drank what they wanted. Nuggets are not chicken, not children's, even adults should not take them for sure. Caucasian sauces. There are no sauces for children, not even ketchup. There are prospects to rise above 4, but the staff needs to get together (for starters, learn the menu and smooth out the nuances), which works with customers in the first place, cooks and bartenders do not relax and buyers order the right goodies for children. And change the music, it is desirable (or go headlong to the Caucasus or something neutral without the Caucasus) IMHO.

Frequently asked questions about Alex Resort & Spa Hotel

How much does it cost to stay at Alex Resort & Spa Hotel?

The cost of staying in Alex Resort & Spa Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 100 USD. Enter your dates to see the exact offer prices.

Is it far from Alex Resort & Spa Hotel to the nearest beach?

It takes 1 minutes to reach to the nearest beach.

What are the check-in and check-out times at Alex Resort & Spa Hotel?

Check-in at Alex Resort & Spa Hotel is possible from 14:00, check-out is until 12:00.

Are pets allowed at Alex Resort & Spa Hotel?

No, pets are not allowed at Alex Resort & Spa Hotel.

Does Alex Resort & Spa Hotel serve breakfast?

No, Alex Resort & Spa Hotel does not provide breakfast.

What’s the cancellation policy at Alex Resort & Spa Hotel?

The cancellation policy at Alex Resort & Spa Hotel depends on your room type and booking terms.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 36 USD The best time to book is July 2, with rates starting from 35 USD

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