Novotel Hotel 4*, Canberra (Australia): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room with balcony

Wireless internet, air conditioning and private bathroom

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Executive Double room

Wireless internet, air conditioning and private bathroom

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1 Bedroom Double Apartment

Wireless internet and private bathroom

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Run of House

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1 Bedroom Bed in Dorm

Shared bathroom

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Standard room

Private bathroom

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Standard room with city view

Private bathroom

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Standard room with balcony

Private bathroom

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Standard Single room

Private bathroom

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Standard Single room with balcony

Private bathroom

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Standard Double room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Quadruple room with city view

Private bathroom

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Standard Family room

Family room with bathroom

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Standard Double room with city view

Private bathroom

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Standard Double room with sea view

Private bathroom

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Standard Double room with balcony and with city view

Private bathroom

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1 Bedroom Standard Double room

Private bathroom

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Standard Quintuple room

Private bathroom

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Standard Sextuple room

Private bathroom

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Standard Sextuple room with city view

Private bathroom

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Business room

Private bathroom

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Business Double room

Private bathroom

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Superior room

Private bathroom

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Superior Double room

Private bathroom

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Deluxe room

Private bathroom

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Deluxe room with city view

Private bathroom

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Deluxe Single room

Private bathroom

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Deluxe Triple room

Private bathroom

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Deluxe Family room

Family room with bathroom

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Executive room

Air conditioning and private bathroom

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Executive Single room

Private bathroom

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Executive Family room

Family room with bathroom

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Executive Double room with city view

Private bathroom

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Executive Triple room

Private bathroom

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Executive Sextuple room

Private bathroom

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Classic room

Private bathroom

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Classic Double room

Private bathroom

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Classic Double room with bay view

Private bathroom

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Grand room

Private bathroom

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Grand room with balcony

Private bathroom

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Privilege room

Private bathroom

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Privilege Double room

Private bathroom

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Suite

Wireless internet, air conditioning and private bathroom

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Suite with balcony

Wireless internet, air conditioning and private bathroom

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Single Suite

Wireless internet, air conditioning and private bathroom

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Single Suite with balcony

Wireless internet, air conditioning and private bathroom

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Double Suite

Wireless internet, air conditioning and private bathroom

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Double Suite with balcony

Wireless internet, air conditioning and private bathroom

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Standard Suite

Private bathroom

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Standard Double Suite with balcony

Private bathroom

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Apartment

Kitchen, wireless internet and air conditioning

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Kitchen in the room

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Apartment with city view

Kitchen, wireless internet and air conditioning

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Kitchen in the room

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1 Bedroom Apartment

Kitchen, wireless internet and air conditioning

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Kitchen in the room

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Single Apartment

Private bathroom

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1 Bedroom Single Apartment

Private bathroom

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Double Apartment

Private bathroom

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1 Bedroom Double Apartment with city view

Private bathroom

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1 Bedroom Triple Apartment

Private bathroom

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1 Bedroom Sextuple Apartment

Private bathroom

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Standard Apartment

Private bathroom

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1 Bedroom Standard Apartment

Private bathroom

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1 Bedroom Standard Double Apartment

Private bathroom

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1 Bedroom Standard Double Apartment with city view

Private bathroom

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Superior Apartment

Private bathroom

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Superior Double Apartment

Private bathroom

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Deluxe Apartment

Private bathroom

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Executive Apartment

Private bathroom

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1 Bedroom Executive Apartment

Private bathroom

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Grand Apartment

Private bathroom

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1 Bedroom Grand Apartment

Private bathroom

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Studio

Private bathroom

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Executive Studio

Private bathroom

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Cottage

Private bathroom

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Deluxe Cottage

Private bathroom

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More rooms

Description

Novotel Hotel in Canberra is a four-star property established in 2000 and renovated in 2009. It offers a broad range of room types from Standard rooms to Executive and Deluxe Apartments, including options with balconies and city views. The hotel has amenities such as a heated pool, sauna, fitness centre, and a restaurant serving breakfast buffet and à la carte dinner. It provides practical services like 24-hour front desk, free WiFi, free parking, and facilities for disabled guests. Although the building and rooms are somewhat dated, guests frequently highlight the roomy and clean accommodations. The hotel features a garden, terrace, and a bar, and allows pets only as service animals on request. Its location next to Canberra’s main bus station and proximity to shopping and dining venues make it a convenient choice for travelers looking to explore the city with ease.

Location

Located at 65 Northbourne Ave, Novotel Hotel sits directly above the Canberra bus terminal, providing immediate access to major local and interstate bus routes including FlixBus. The Canberra train station and light rail stops are also within easy walking distance, facilitating convenient connections to the airport, 6 km away. Nearby dining options include Cafe Cream (256 m) and McDonald's Braddon (272 m). The hotel is a short stroll from Canberra’s main shopping centre and close to various restaurants, making it well positioned for guests who prefer to explore the city on foot or use public transport.

Tips

If you plan to use public transport, buy a local transport card to easily access buses and trains near the hotel.
Confirm parking availability and fees ahead of your arrival to avoid surprises, as parking spaces can be limited and offsite.
For a quieter stay, request a room away from the pool and street level, as some guests reported noise or issues with external work.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Service animals: Service animals are allowed on request
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard, DinersClub, UnionPay, AmericanExpress

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Newspapers
Express check-in/check-out
Garden
Television in lobby
Terrace
Fire Extinguisher
Outdoor furniture
Electric car charging

Rooms

Non-smoking rooms
Room service
Smoke Detector
Shower/Bathtub

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service

Meals

Bar
Breakfast
Breakfast in the room
Cafe
Restaurant
Snack bar

Internet

Free Wi-Fi
Internet access

Languages Spoken

German
English
French
Multi-language staff
Japanese

Recreation

Sun Deck

Parking

Offsite parking reservations required

Pool and beach

Swimming pool
Spa tub
Pool facilities
Heated swimming pool

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Sauna
First Aid Kit

Kids

Babysitting and childcare
Children's playground

Pets

Pets Not Allowed

Hotel virtual tour

Video: Novotel Canberra | For ALL the Travellers in you | Accor Live Limitless

Map

Reviews

Cleanliness

Amenities

Location

Service

17.04.2026 Guest

Great location, but rooms are really dated. Staff at the reception and restaurant was good - but room service did respond to our request. Over all ok experience

16.04.2026 Xie

The location is super convenient, right in the city center with the bus station next door. There are no cooking facilities in the room, but they have a restaurant with a breakfast buffet and à la carte dinner. Public amenities include a pool and a sauna (though it was closed when I tried to use it in the evening). The service was friendly and helpful with any issues. Overall, it was great! 😍

20.03.2026 Guest

The location is fantastic! If you're taking a FlixBus, it's right next to the station, and also very close to the local bus stop and train station, making it super convenient to get anywhere. There are also plenty of different restaurants nearby, so you definitely won't go hungry – the only problem is deciding what to eat! (´▽｀)

Although the hotel isn't brand new, and the water sometimes cuts out briefly when showering at night, it has all the necessary facilities and a great location, so I'd still highly recommend it.

16.03.2026 Guest

Location at the central, nothing to say about that, nice and convenient east to find.
Swipe cards so hard to use, maybe that was my problem, took so long to figure out and still each time swipe, took me so long.
Really need to say something about cleanness, first there were still left over rubbish from the last guest.
Carpet so dirty, which is also acceptable as this property is not new anymore. But, but , but cockroachs on, above and near my bed……
Lucky I am not scared of these , otherwise people will hear screams .
Hope that helps.

10.03.2026 amanda

Great location.
Stayed for 4 nights over the Australia day long weekend in a 1 bedroom executive room. Room was spotless and very comfy although the sofa wasn't made up for us on arrival, that was attended to very quickly. The bed was super comfy and my niece said the sofa was comfy. No rubbish bags for the bins though.
We were on the 2nd floor down the pool end and couldn't hear any roadwork noise at night and not alot when we came back to the room in the afternoons.
Wasn't keen on the restaurant menu, but the room service oz breaky roll was amazing! More variety of happy hour cocktails would be great!
The only thing I can complain about is the parking. Some spots are very tight to get into and twice I had to park at city west which only took 5ish mins to walk to.
All the staff we encountered were lovely, all in all we had a fantastic stay in Canberra.

22.02.2026 Guest

Nice place, clean, spacious. Very nice my family enjoyed the stay.

08.02.2026 Modoumonanfengzhizhu

Great room, very spacious and bright. The breakfast spread was fantastic, and the location is super convenient. There's a bus/train station nearby, so it's easy to get to the airport and local attractions. Just remember to grab a public transport card!

08.02.2026 Guest

We checked in at 2pm but didn’t enter our room until around 4pm. My 3-year-old son and I opened the door to find a middle-aged man **************** inside the room. Reception later admitted they had issued us the wrong key.

This is not a “mistake” — it is a serious failure in safety procedures and room-key management. A child being exposed to a ***** stranger is unacceptable. The hotel’s response was a complimentary breakfast, followed by a refund of a minibar Apple juice and parking at checkout, which does not come close to addressing the seriousness of the incident. A pre-requested cot also never arrived and had to be collected by my husband ourselves, highlighting further operational issues.

The location is excellent, but due to the lack of basic safety and professional handling of this incident, we will not be staying here again.

03.02.2026 Guest

The room was very tidy, and although the facilities were a bit old, they were thankfully clean. The location is also excellent, right above the Canberra bus station.

30.01.2026 Wojciech

Great stay at Novotel Canberra.
The hotel is right next to the main bus station with major Victoria/NSW routes, which made getting around super easy. The room was spacious, very clean, with comfy beds, a smart TV, and overall a really pleasant vibe. We didn’t use the pool or gym, but everything else was spot on.
It’s within walking distance of Canberra’s main shopping centre. During our stay (January 2026) there were roadworks outside, but there was absolutely no noise in the room.
Check-in was smooth even in the middle of the night, and the deposit was refunded to my debit card just 2 days after checkout — impressively fast. Would happily stay again.

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POIs near hotel

Centenary Obelisk (7 min)

An obelisk monument marking Canberra's centenary celebrations.

ACT Memorial (7 min)

A memorial dedicated to the Australian Capital Territory, honoring its history and people.

Captain Cook Memorial Globe (1.4 km)

A memorial globe commemorating Captain James Cook's explorations, located in Canberra.

Australians of the Year Walk (1.9 km)

An outdoor walk celebrating notable Australians recognized annually for their contributions.

National Museum of Australia (1.9 km)

Museum showcasing Australia's social history, culture, and environment.

Cafe and Restaurants near hotel

Cafe «Cream» (4 min)

Corner of Bunda and Genge Streets,, Canberra ACT 2600

Reviews

07.12.2017 Leigh

Good food and coffee, service is a bit slow, which is fine if your there to catch up with friends.

28.11.2017 Seb

My mother and I dined at Cream on Sunday for brunch and had an absolutely awful experience.
The cafe seemed busy but we were seated promptly, the waitress took our order not long after we arrived and the drinks came out quickly. However, we waited well over 45 minutes for our food (as did the table next to us). When we enquired as to how long it would be and were told it was 'next' which it clearly wasn't. The staff were careless and did not offer an apology at any time. When the food came there was no 'thanks for waiting' or 'sorry for the delay' - it was just placed in front of us.
When the food arrived it was absolutely appalling. First of all it was cold and extremely mean. I ordered the potato rosti which came with salmon and whipped feta. The smoked salmon was fine (hard to stuff that up) but the whipped feta was not whipped and less than a teaspoon in total. The rosti somehow managed to be dry and greasy at the same time and was inedible.
My mother ordered poached eggs with toast and tomato and was given 1/4 of a tomato and one dry piece of toast (unbuttered).
Despite leaving most of our food on our plate we were not asked at any stage how our meal was. When we went to pay a different waitress was equally unpleasant. When we realised we were charged an additional $4 for the 1/4 of tomato received and mentioned that this seemed unfair it was removed from the bill but again no apology was offered or any questions asked.
The terrible quality of the food was matched only by the appalling and utterly careless service. The cafe was reasonably busy which is astonishing to me. The table of 4 next to us seemed to have the same unpleasant experience.
If we had received so much as an apology for the delay in the food I wouldn't feel the need to write such a negative review but when you're handing over your money to service staff that couldn't care less and a kitchen that produces the worst quality food I've had in years I feel the need to say something. I imagine the service staff behave in such a manner as they've become accustomed to complaints and maybe don't want to put much effort into food they must be embarrassed to serve?
I have no idea how a business survives with such terrible food and service. I would strongly advice you not to waste your money or time on attending this restaurant. There are much nicer places in the city or nearby in Braddon or Acton.

26.11.2017 Jade

I would prefer to give 0 stars. Came in on a Sunday, waiting an hour for food. Had to ask how long. Asked for our four drinks to be complimentary but the manager refused, offering four coffees after our meals instead. Did not have another hour to waste, seemed ridiculous to wait for coffees after we’d already had coffees and waited so long. Food was cold and servings were small. Rosti was like rubber. No apology given. We refused to pay for cold side of mushrooms. Asked for the chips to be taken off the bill. Manager was anatagonistic and blamed his staff’s incompetence, we assume his defensiveness is due to this being a regular occurrence. Insult topped off with a Sunday surcharge.

13.11.2017 Trent

I am sorry to impose myself upon the staff, I didn’t mean to interrupt the foul mood that the lady at the counter was in, it would of been nice to have eye contact when I paid.

17.09.2017 Alexander

Reasonable tea and coffee and a nice cake selection. Can't beat the central location.

Restaurant «McDonald's Braddon» (4 min)

Cnr Cooyong & Mort Streets, Braddon ACT 2601

Reviews

09.01.2018 Bunny

0 napkins
Was addressed to with thorough distaste when consulting manager (Ian) about the evident problem.
Will not be eating here again unless the Dickson McDonalds sundae machine is broken and/or out of order.
Cya tomorrow I guess.

-Bunny Muncher

03.01.2018 Adielle

After quite a wait to be served (restaurant pretty empty but drive thru pumping) food was delivered hot and fresh to our table.

28.12.2017 Wasantha

I thought the place was pretty good. The counter staff were polite and attentive. Food was pretty good and the ambience was excellent. Large space with not too many people around today. I would definitely come back.

17.12.2017 Starzia

they said they don’t make decaf coffee.
Which in all stores they do but they weren’t bothered to make a new one.
Slow service and un organised

12.12.2017 Peter

Only customer in the store at 5:50 am, clearly cleaning standards have changed, this place is filthy. Decided against this fine dining experience for my own health.

Rolls Choice Cafe Canberra City (5 min)

180 City Walk, Canberra ACT 2601

Frequently asked questions about Novotel Hotel

What types of rooms are available at Novotel Canberra?

The hotel offers a wide variety of room types including Standard, Business, Superior, Deluxe, Executive, Classic, Grand, Privilege, Suite, Apartment, Studio, and Cottage options, with many rooms featuring balconies and city views.

Is parking available at the hotel and is it free?

The hotel offers free parking; however, some reviews mention limited spaces and offsite parking about a 5-minute walk away. There are also reports of a $20 per day parking fee, so guests should confirm parking details directly with the hotel.

Are pets allowed at Novotel Canberra?

Pets are not allowed, except for service animals which are permitted on request.

Does the hotel have facilities for disabled guests?

Yes, Novotel Canberra provides facilities for disabled guests.

What is unique about the hotel's location?

Novotel Canberra is uniquely situated directly above the main Canberra bus station, providing immediate access to multiple bus routes and close proximity to train and light rail services.

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