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122 USD
Crowne Plaza Canberra, an IHG Hotel in Canberra
🌍 Australia, Canberra, 16 Provan Street
● Center: 920 m
☎ Phone: +61 2 6274 5500Show
✅ Buffet breakfast praised for variety and quality, described as a major highlight with fresh options and a chef for made-to-order eggs. ✅ Cleanliness rated very high, with rooms and common areas noted as well maintained. ✅ Staff service repeatedly highlighted as friendly, professional, and accommodating, with examples of helpful reception staff and attentive breakfast team. ✅ Free bike rentals and fitness facilities including a gym and sauna add to guest convenience. ✅ Good location close to city centre, convention centre, and entertainment venues. ❌ Several reviews mentioned dated bathroom facilities, with fixed showerheads over bathtubs and need for renovation. ❌ Outdoor pool was reported as small, cold, and sometimes unclean, disappointing for families with children. ❌ Some guests experienced issues with billing transparency and security holds causing delayed refunds. ❌ Parking can be challenging for taller vehicles, with access requiring coordination with front desk staff, which was slow during busy periods. ❌ Certain rooms near the main atrium may suffer from noise, and some rooms felt small compared to international standards.
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Rooms and prices
2 guests
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4 x
Standard Quadruple room
Private bathroom
Beds:
351 USD
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Standard Double room
Air conditioning, minibar and private bathroom
Beds:
351 USD
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Standard Double room with park view
Wireless internet, air conditioning and minibar
Beds:
360 USD
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Premium Double room
Wireless internet, air conditioning and minibar
Beds:
370 USD
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4 x
Standard Quadruple room with park view
Private bathroom
Beds:
390 USD
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4 x
Premium Quadruple room
Private bathroom
Beds:
410 USD
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1 Bedroom Suite
Private bathroom
Beds:
483 USD
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Presidential Suite with balcony
Private bathroom
Beds:
954 USD
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Superior Double room
Wireless internet, air conditioning and minibar
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Deluxe Double room
Air conditioning, minibar and private bathroom
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1 Bedroom Suite with balcony
Private bathroom
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Presidential Suite
Wireless internet, air conditioning and minibar
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Description
Crowne Plaza Canberra, an IHG Hotel, is a four-star property established in 2001 and renovated in 2007. It offers a wide range of room types from Standard Double rooms to Presidential Suites with balconies. Guests can enjoy amenities such as an outdoor pool, fitness centre with sauna, a games room, and free bike rentals. The hotel provides 24-hour front desk service, currency exchange, laundry, and car hire facilities. Dining options include a restaurant serving a Western buffet breakfast daily from 6:30 to 10:00, with breakfast available in-room as well. Family-friendly features include family rooms and facilities for disabled guests. The hotel also offers free parking and is equipped with a casino and business centre. Pets are not allowed, and the main guest must be at least 18 years old. With a cleanliness rating of 9/10 and service at 9/10, it is well maintained and staffed.
Location
The hotel is centrally located at 16 Provan Street in Canberra, just about 6 km from Canberra Airport (CBR). It is within walking distance to Canberra’s city centre and close to local entertainment, including the Holey Moley entertainment arcade. Nearby dining options include the highly rated «Транзит Бар», 260 meters away, known for pizza and local craft beers. Guests note the hotel’s proximity to Glebe Park and the pedestrian street, making it convenient for shopping and city exploration. While some guests found a short 10-minute walk required to reach main shopping and dining precincts, the location is generally praised for accessibility and convenience.
Tips
- If you plan to dine outside, prepare for a 10-minute walk to reach main shopping and dining areas.
- Bring your own snacks and drinks as minibar items are expensive.
- Request a room away from the main atrium to avoid noise, and confirm parking arrangements in advance if driving a taller vehicle.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of AU$1.00 (approx. US$0.72) is charged. This property accepts credit cards Within 14 days after check-out
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard, DinersClub, JSB, UnionPay
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
Rooms
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Taxi booking
Languages Spoken
- Spanish
- German
- English
- Korean
- Multi-language staff
- Japanese
- Arabic
- Chinese
Tourist services
- Tour assistance
Recreation
- Bike rental
- Casino
- Hiking
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Cycling
- Golf course
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Sauna
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Children swimming pool
Pets
- Pets Not Allowed
Room virtual tour
Video: Crowne Plaza Canberra, an IHG Hotel, Canberra, Australia
Map
Reviews
03.04.2026
We stay here every time when we are in Canberra. Loves the buffet breakfast and late check out. Used the gym and the ping pong table. Had a very relaxing stay, happy with everything and would come back again.
23.03.2026
Canberra is a beautiful city, with streets and buildings that feel almost brand new. The bus station for trips from Sydney to Canberra is right next to the Novotel, and it's just a few hundred meters walk to the Crowne Plaza. The hotel facilities are good, with a pool and gym. The room size is smaller than what you'd find in China but larger than in Japan. Now, about the service: when I arrived, I was initially given a connecting room, and then later moved to a twin room. It made me feel like the front desk staff was a 'tour guide' for a dodgy tour group.
10.03.2026
This was my first stay at Crowne Plaza Canberra. Location was very convenient, close to the city and within walking distance of most places. The rooms were clean and good value for the price.
But, I am very disappointed with the billing experience. Everything was paid at checkout, But two days after I checkout, an additional amount was deducted from my bank account without my consent. When I contacted the hotel, I was told it was for Security hold. I have had to call and email again and again which is very frustrating. It has now been two weeks, and I still have not received my money back.
What I feel is the billing process should be transparent, and all guests must be informed before any amount is deducted from their account whether it is for security purpose or any other. Not happy at all.
But, I am very disappointed with the billing experience. Everything was paid at checkout, But two days after I checkout, an additional amount was deducted from my bank account without my consent. When I contacted the hotel, I was told it was for Security hold. I have had to call and email again and again which is very frustrating. It has now been two weeks, and I still have not received my money back.
What I feel is the billing process should be transparent, and all guests must be informed before any amount is deducted from their account whether it is for security purpose or any other. Not happy at all.
24.02.2026
The location is fantastic, right in the city center and incredibly close to the pedestrian street. The facilities are quite new, but the room was a bit on the small side.
19.02.2026
The location is very convenient, with many restaurants right outside the door. However, I didn't realize that hotels abroad don't provide slippers or similar amenities. Overall, it was pretty good. The outdoor pool didn't seem very clean, which was a bit disappointing for the kids.
02.02.2026
I recently stayed here for a business trip. While the hotel is clean and the room is big and well sized.
However, the interiors and the carpark do feel a bit dated and would benefit from a refresh.
The location is slightly removed from the main shopping and dining precincts—be prepared for a 10-minute walk if you’re looking for a meal outside the hotel.
However, the breakfast buffet is a major highlight with an impressive variety of options. A reliable choice, provided you don't mind a short stroll for dinner."
However, the interiors and the carpark do feel a bit dated and would benefit from a refresh.
The location is slightly removed from the main shopping and dining precincts—be prepared for a 10-minute walk if you’re looking for a meal outside the hotel.
However, the breakfast buffet is a major highlight with an impressive variety of options. A reliable choice, provided you don't mind a short stroll for dinner."
25.01.2026
My experience this time was extremely poor. There happened to be an event at the hotel, and there were only two staff members at the front desk, resulting in a very long check-in line. Because my car is taller than 1.9 meters, I had to park in the outdoor parking lot, and each time I needed to enter, I had to call the front desk for access.
However, because the front desk was very busy, my call was automatically transferred to the overseas service team. When I stopped my car at the entrance of the parking lot and called them to gain access, I was asked questions for five minutes to verify that I was a customer staying at the hotel. There were three children and an elderly person in the car. If I had not interrupted them, my car would have been blocked at the parking entrance for even longer.
To make matters worse, because my car was blocking the entrance, drivers behind me kept honking their horns. I believe the hotel needs to assign more staff to the front desk during peak times and review their processes to make the use of the outdoor parking lot smoother for guests.
Because of this very unpleasant experience, as an IHG member, I will not choose this hotel again in the future.
However, because the front desk was very busy, my call was automatically transferred to the overseas service team. When I stopped my car at the entrance of the parking lot and called them to gain access, I was asked questions for five minutes to verify that I was a customer staying at the hotel. There were three children and an elderly person in the car. If I had not interrupted them, my car would have been blocked at the parking entrance for even longer.
To make matters worse, because my car was blocking the entrance, drivers behind me kept honking their horns. I believe the hotel needs to assign more staff to the front desk during peak times and review their processes to make the use of the outdoor parking lot smoother for guests.
Because of this very unpleasant experience, as an IHG member, I will not choose this hotel again in the future.
10.01.2026
Relatively nice place. Staff were very good and they are both well trained and know their jobs. Breakfast is worth it, quite the spread and they do have plenty of seating. Rooms okay but try and avoid getting one in the main atrium area due to noise. Parking easy and quick access to rooms.
23.12.2025
Stayed at Crowne Plaza Canberra and overall had a decent experience. The hotel is very clean, including the room and common areas, which we appreciated. However, the hotel does feel a bit dated, particularly the bathroom — the shower and bathtub would benefit from an upgrade.
The reception staff were friendly, polite, and professional, with smooth and efficient check-in and check-out. Breakfast was acceptable but had limited variety (see video).
The location is a plus, right in the city and next to Holey Moley and the entertainment arcade, making it convenient for families with kids. Overall, a clean and well-located hotel, though showing its age in some areas.
The reception staff were friendly, polite, and professional, with smooth and efficient check-in and check-out. Breakfast was acceptable but had limited variety (see video).
The location is a plus, right in the city and next to Holey Moley and the entertainment arcade, making it convenient for families with kids. Overall, a clean and well-located hotel, though showing its age in some areas.
23.12.2025
Stayed at Crowne Plaza Canberra and overall had a decent experience. The hotel is very clean (see video), including the room and common areas, which we appreciated. However, the hotel does feel a bit dated, particularly the bathroom — the shower and bathtub would benefit from an upgrade.
The reception staff were friendly, polite, and professional, with smooth and efficient check-in and check-out. Breakfast was acceptable but had limited variety (see video).
The location is a plus, right in the city and next to Holey Moley and the entertainment arcade, making it convenient for families with kids. Overall, a clean and well-located hotel, though showing its age in some areas.
The reception staff were friendly, polite, and professional, with smooth and efficient check-in and check-out. Breakfast was acceptable but had limited variety (see video).
The location is a plus, right in the city and next to Holey Moley and the entertainment arcade, making it convenient for families with kids. Overall, a clean and well-located hotel, though showing its age in some areas.
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POIs near hotel
ACT Memorial (5 min)
A memorial dedicated to the Australian Capital Territory, honoring its history and people.
Centenary Obelisk (7 min)
An obelisk monument marking Canberra's centenary celebrations.
Captain Cook Memorial Globe (15 min)
A memorial globe commemorating Captain James Cook's explorations, located in Canberra.
Australians of the Year Walk (1.4 km)
An outdoor walk celebrating notable Australians recognized annually for their contributions.
National Museum of Australia (1.7 km)
Museum showcasing Australia's social history, culture, and environment.
Cafe and Restaurants near hotel
Restaurant «Транзит Бар» (4 min)
7 Akuna St, Canberra ACT 2601
Reviews21.12.2017
Great place for a pizza and some local craft. Looks like a great setup for performers as well.
10.12.2017
A really friendly bar with great staff, a good selection of regularly changing beers and well priced bar food. With weekly quiz nights, pool tables and great bands, this is one of my favourite venues in Canberra.
27.11.2017
Great selection of local Canberran craft beers with live music and pool! Great atmosphere.
25.11.2017
Great place to check out the local bands, sample drinks from this coast of Australia, and play a few sets of pool.
12.11.2017
Nice atmosphere & decent service.
Frequently asked questions about Crowne Plaza Canberra, an IHG Hotel
What types of rooms are available at Crowne Plaza Canberra?
Room options include Standard Quadruple room, Standard Quadruple room with park view, Standard Double room, Standard Double room with park view, Superior Double room, Deluxe Double room, Premium Quadruple room, Premium Double room, 1 Bedroom Suite, 1 Bedroom Suite with balcony, Presidential Suite, and Presidential Suite with balcony.
Is breakfast included at the hotel?
Breakfast is served as a Western buffet daily from 6:30 to 10:00, but additional breakfast fees are not included in the room price and must be paid at the hotel.
Are pets allowed at Crowne Plaza Canberra?
Pets are not allowed at this hotel.
How far is the hotel from Canberra Airport?
The hotel is approximately 6 kilometers from Canberra Airport (CBR).
Does the hotel offer parking facilities?
Yes, the hotel provides free parking, but outdoor parking access can be difficult for vehicles taller than 1.9 meters and requires coordination with front desk staff.
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