Surf Parade Resort in Gold Coast

Room were very dirty and my room type was not the same as I booked. There was a socks hanging from the bed from ceiling and the blinds were broken, door were not closing properly was making noise, toilet pan lid was broken. This room type was not well presented were blinds panels was missing from the living area as well. We call the receptionist Simone was very rudely spoken about the situation with the room type and socks hanging from the ceiling. I told her if I give a review on this room type which is not was I have booked for. She said to me that she will not assist me and I will have to stuck in this room during my stays because I will give them the review about the situation I am going through with my bookings. I had very bad experience with this situation which was manageable but unfortunately the receptionist was very rude, she is not the right fit for the business.