5 star hotels in Melbourne

In Southbank so not in the heart of the CBD. Location is good for restaurants and bars. Rooms are small for the price.

Really enjoyed the vibe of the rooms along with the view from the pool. Was a little disappointed with the spa, as it did not have jets.

My family had a fabulous stay. Loved the pool. Comfy bed. Played at arcades, ate out etc. In our room we found the hole in the wall (leading from bathroom to bedroom) to be a nuisance with a small child. Wanting to play in sink and run along ect. Personal preference Esthetically it looks nice but not ideal for small children especially when there are no locks to keep them out. No conditioner in the...

Super location Clean big hotel room Near tram which is super convenient to go to city

Great location, All amenities are available, Polite staffing and comfortable stay. Quite and pleasant in my view. Shops, restaurants and walk around River Road are also an attractive spot.

The hotel lobby is opulent, and the rooms are spacious and bright. The rooftop infinity pool offers panoramic views of Melbourne and the southern port and sea. The gym is well-equipped.

The staffs are very friendly, helpful and approachable. Food was excellent with so many varieties. Fresh and delicious. Rooms clean, spacious and very good views.

Nice room, great view, exceptional service, fabulous food at Collins Kitchen & good location! Extraordinary customer experience!

thank you for the cake! It tastes good and you guys are so sweet! It’s my 2nd time staying at Grand Hyatt and will definitely visit again!!

Very good service good location when i will visit Melbourne i will stay this hotel again

Centrally located, within walking distance to major attractions, right next to Chinatown with plenty of delicious food options. Plus, the hotel provides slippers and toothbrushes.

The location is excellent, the room is spacious, and very clean. The breakfast selection is extensive, though you might encounter long queues if there's a large conference group. The staff are very friendly towards children. Overall, this was the best hotel of our trip!

This hotel is in a quiet yet convenient location, close to the city center. The tram stops right outside. The front desk service was excellent, and the room was very clean. The only downside is the parking fee, but all hotels in Australia charge for parking.

The room was clean and tidy, and the hotel service was excellent. The location is superb, with a park right downstairs and the CBD just a comfortable 15-20 minute walk away.

The quality is decent, and breakfast is great. The bed type was suitable for a family trip. However, the parking fee is quite high. It's A$50 if registered and A$75 if not, but even if you register, the hotel can sometimes get the charges wrong, which requires extra communication and hassle. We chose this hotel because we rented a car in Melbourne and wanted somewhere close to the city with convenient...

Different cultures, no room cleaning. Booked for two nights, had to check in twice. Room wasn't cleaned.

Excellent location being right next to the Fitzroy Garden and MCG； very comfortable bed and spacious room ( the wifi charging portal and control panel shows the rooms has been updated recently); breakfast is ok but could do with more varieties from other cultures ; clean; friendly and helpful staff; wanted to try the swimming pool but being outdoors I felt a bit discouraged during winter... The bathroom...

Right next to Fitzroy Gardens, which was perfect for kids to run around and take photos in early winter (June). The hotel also serves as a meeting point for hot air balloon rides.

Very nice place to stay and close to all shops and restaurants. Rooms are comfortable and very friendly staff.

Excellent location for shopping and food! It’s about 15 mins drive away from the main city Center. But the location has everything you need! Love the hotel service and condition too.

I have to say, the smell in foreign hotels is truly unique. Even with two air fresheners, it still didn't overpower the odor! The room size was quite suitable, and the family room was pretty good! The location was super convenient!

Great stay! Clean rooms, friendly staff, and a convenient location.

There's a 24-hour gym and it's super convenient, being very close to the convention center. Plus, that bridge is nearby, and it's only about a 10-minute walk to catch the tram.

The hotel's location is excellent, right by the Yarra River, and public transport is very convenient. There's also a large DFO outlet shopping center downstairs. However, the hotel is quite old, and I was really disappointed with the cleanliness this time. The room light wasn't working, and they only replaced the bulb after I mentioned it.

A standard Langham pink, this hotel is super girly! We arrived early for check-in and were able to use the 9th-floor spa center to freshen up. Our room overlooked the Yarra River, and the view from the window was incredibly soothing. The 9th-floor pool is also a sight to behold; even though it was winter when we visited, the pool was wonderfully warm and heated at night. Downstairs, there's a whole...

I'm very satisfied with this hotel... the only downside is that it's a bit too pink, which feels like it's trying too hard to appeal to women.

The service was great! They cleaned the room every day and refilled the water and coffee supplies.

The hotel room was very well-equipped, and the location was excellent for getting around. It was a short walk to the free tram zone, making it super convenient to reach city attractions. Breakfast was also good, served until 10:30 AM on weekdays and 11:00 AM on weekends, which was a huge plus. The hotel ambiance was lovely too, with a beautifully decorated lobby.

Great location right in the Southbank minutes to the center of the CBD. Classic luxury feelings with great service.

Service: The service was incredibly attentive! The lobby manager noticed our confused looks and proactively came over to ask if we needed help, then resolved our issues. Even when we returned to the hotel after 11 PM, the room service staff patiently retrieved our stored luggage and helped load it into the car, maintaining impeccable politeness throughout. Facilities: Excellent gym! Well-equipped...

Spacious room even if they should remove carpet.. and coffee cup doesn't fit under the Nespresso machine

We really enjoyed our stay at this hotel. The location is great — a pleasant area that isn’t overcrowded with tourists. The rooms are excellent, with large queen-size beds, which was very important for us. The hotel also offers a good range of facilities, including a pool, sauna, and breakfast. While the breakfast is not very extensive, it is perfectly sufficient for a few days and includes all the...

Housekeeping cleaned my room once , but I lost some personal items (food and mouse) after the service. Disappointing

It is nice that the hotel equips with Sauna. The parking lots are great. Staff handling check-in is okay.

Not very impressed from the first day when waiting to check in more than 15 minutes. Staffs were in the back room, come out only there is priority/ premium guest to check in. Breakfast 6 days are the same, the menu does not much change, very poor breakfast so far under Pullman brand. The chef could not cook egg properly, egg sunny side up, burn under, white egg uncooked, not much enjoy for breakfast...

The Pullman Melbourne Albert Park was a beautiful place to stay! 10/10 would recommend and would stay again. Concierge staff were very welcoming, helpful and friendly. Room service food was excellent, cocktails were fresh and well presented, breakfast was to die for! The room was spacious, clean and comfortable, it had everything we needed! Parking on site was affordable, safe and easily accessible...

The room I originally booked was a bit noisy, but they immediately upgraded me to a suite, which was fantastic! Sofitel Melbourne on Collins is right on Collins Street, making shopping and dining incredibly convenient. It's also very close to Chinatown, so there are plenty of Chinese food options.

Clean and tidy, with excellent service. The hotel is conveniently located, making it easy to get around. The beautiful and pleasant environment is perfect for family trips, and there's convenient shopping nearby. It's also close to Chinatown, offering a wide variety of delicious food to suit all tastes.

This is an older, well-established hotel with an excellent location. It's very convenient to get to all the city's major attractions, and there's a tram stop right outside, so you can easily explore without much walking. There's also a mall downstairs with plenty of dining options if you don't fancy the hotel breakfast. We received a room upgrade to the 41st floor, and the views were fantastic. The...

I stayed for 4 nights this time. This hotel is very convenient for shopping and transportation, and the service is excellent. The whole hotel has a high-end atmosphere (compared to the Hilton in Sydney where I stayed), the view is also great, and the staff are diligent and polite. In the evening, there are sleep sprays and tea bags, which is very thoughtful. Highly recommended.

The hotel is absolutely beautiful and elegant, giving off a vibe similar to the 'Infinity Castle' from Demon Slayer. We arrived at 12 PM, and our room was already prepared for an early check-in, which was great. The staff were all very friendly and approachable. The breakfast selection was decent, though the miso soup was a pleasant surprise! Overall, it was a very good stay.

An amazing hotel – beautiful and cozy. The view from the window is stunning, overlooking the train station and the flame show. Downstairs is the Royal Botanic Gardens, making it very convenient for a stroll. The location is prime, and getting around is easy. Breakfast was great, and the service was excellent. I'll definitely be staying there again later this year.

We stayed there before it's central to everything, everything is near by like restaurants ans shopping.

We stayed 2 nights and our room after our first night was not made up by the cleaning staff. The beds were left unmade, the dirty towels left on the floor, the clean towels dumped on the unmade bed. I had to request that the room be serviced with reception, even though the 'service my room' light remained ON for the entire day. When I raised with reception at 2pm, the room remained un made for the...

The hotel and breakfast were lovely,the only thing that disappointed me was the heating in the room didn't function properly I asked reception after we checked on to have a look at it and set the temperature for us coming back later that evening,but the room was still very cold when we returned...

Conveniently located in the CBD, with Chinatown nearby, making shopping and dining very accessible. The breakfast is excellent and caters well to Chinese tastes, offering a good variety. It's also within walking distance to several attractions. Plus, the buses in the CBD are free!

The hotel's location is pretty good. The one-day tour I booked met right outside the Windsor Hotel, which was only a few minutes' walk away. Both Red Apple and Green Apple supermarkets are within walking distance, and Chinatown isn't far either, making evenings very lively. The hotel facilities are admittedly a bit old, but the hygiene is decent. Breakfast is just okay, but it's filling, and surprisingly...

The reviews mentioned the hotel was old, but I found it to be very well-maintained. The carpets were spotless, and there was no musty smell. As a family of three, the room size was more than sufficient. The location is also excellent, with a commercial district just a 5-minute walk away, which was incredibly convenient.

Second time staying at Westin, this hotel is in a great location, rooms are very clean, beddings are comfortable. Service is excellent from Check-in, Valet parking, wait staff are accommodating, friendly and professional. I highly recommended this hote and would stay here again.

The hotel's location is excellent, making shopping and dining very convenient. The room was spacious and quiet, but the facilities are a bit dated. Since the hotel is a bit old, some in-room amenities need to be replaced, like the noisy toilet seat.

Everything was good overall, but when I asked to switch rooms, I was told there was one available, only to be informed the next day that it wasn't. I'm not sure if there was a lack of internal coordination. Other than that, everything was great, and the location was good too.

Really amazing hotel with great services , amenities are fully packed out and location definitely best among all hotels in Melbourne

Very pleasant stay enjoyed the buffet breakfast.  Location was good for us

As a five star hotel and the cost of the stay would have expected more. Pro of the hotel: location was good and most attraction was easily accessible. Breakfast had quite a good varieties compared to other hotels I had stayed in Australia. Cons: Most of the sockets was spoiled even the toilet one and only 2 power point was working. The 2 power point that was working the electricity will be cut off...

The hotel is quite old for a 5 stars. $500/ night is a bit too pricey. Facilities is old and advance requests are not adhered a couple of times. The so called indoor pool water is cold. Breakfast spread is always the same.

I booked this hotel after watching a TV show about it in Japan! It was simply the best. The room was just the right size, not too small and not too big, offering a comfortable and relaxing space. The spacious bathroom was a huge plus. The bed and pillows were incredibly comfortable, allowing me to get a great night's sleep. It was also very convenient that the hotel offered a pick-up service for tours...

Would like to extend our gratitude for Aaron of Front Desk and Sayo in the Alluvial for their excellent services. Both of them have been found helpful and sincere. Above all, I would also like to thank Imasha of the HR department for her thoughtfulness . In our first acquaintance, we did not know she was a colleague of Intercontinental nor did she know we were staying in her hotel. She was very sincere...

Very impressed with How tidy and clean it was in the room,good experience to stay in the old style building. Happy to stay again. Esay to do city walk.

A fantastic hotel. The staff are very friendly. A highlight of my stay is when I was checking in the staff gave my son a colouring book and made his day. Thank you to the IHG team.

We booked a King Suite with lounge access and bathtub. The room was upgraded to junior suite, which was very nice. We arrived a bit early, reception granted us access to the lounge before check-in in time so we could wait comfortably with a coffee. The club lounge was great. We had an afternoon tea and enjoyed some drinks during Happy Hour. Overall it was a very pleasant stay and we would love to...

This hotel feels quite old, with very dated facilities. However, the room size is decent, making for a spacious stay. It's located near a church and a park, so it's quieter than the bustling CBD, with no noise at night. The gym is small but well-equipped, and there's also a swimming pool. The hotel staff provided good service, but I felt the doormen weren't as attentive as those at the Grand Hyatt...

Choose wisely! Apart from the nice Le Labo toiletries, everything else was truly disappointing. The hotel is very old; I blame myself for not looking closely enough. The soundproofing was awful, so I couldn't sleep well in the mornings. Breakfast had very few options; after staying five days, I felt like I wasn't getting enough to eat and couldn't find anything appealing. Housekeeping was also a mess...

The hotel is really nice and a great location for anyone getting married in the Old treasury building as it’s right next door. Although there was a stain on one of the pillows which weren’t changed for the 2 nights we were there (not that we asked but we left it on the chair on the first night but it was put back on the bed the following day). They did give complimentary fruits and wine as we were...

Excellent! The price was also very cheap, so much so that I wondered if locals could afford to stay here every day, just like Chinese people staying in budget hotels. The hotel is a bit old, with an old-money style decor and solid wood cabinets, but it's very clean. I booked it for around 1400 at the time, and for that price, staying at a Park Hyatt is really good.

The surroundings are excellent, and the location is convenient. The room was spacious and cleaned promptly. Room service was also very efficient; anything I needed was delivered quickly with just a phone call. I accidentally scraped my leg, and when I asked room service for some disinfectant, the hotel's medical staff came to my room to disinfect and bandage it, even thoughtfully asking how I got the...

The service was great, and email communication was very prompt. The hotel facilities are comprehensive, with a practical gym and pool.

The rooms are a great size, the shower is amazing and the beds are supremely comfortable- I'd go so far as to say most comfortable pillow in the world. Stayed here to be closer to the office, was so close to great food, convenient for Richmond and South Yarra. Parking also super easy and well priced

We had a fantastic time. We really enjoyed the breakfast the room was perfect for us. I had a great swim this morning and nobody else was in the pool.

Everything was great, except for the washing machine which was a bit old and required payment.

Beautiful area in South Yarra. Easy access to train station. Big spacious studio room with kitchen to cook and eat.

Great hotel, great food and amazing location

Very good staff and in an area with many F&B choices. Near a train station too.

Their guest service was brilliant! And the room was clean, also, I could see the city view.

Waiter discriminates based on race. Smiles at white customers but treats others coldly.

Overall, we had a pleasant stay at Crown Towers. The location is very convenient, and the rooms were comfortable and generally in line with what I would expect for this price range and hotel category. That said, there were a few service issues that could be improved. At around 8:00am, we tried to order breakfast through the in-room tablet, but the room service system was no longer accepting orders...

Excellent location, great for a nightout at ******, the room was clean and spacious. Staff was friendly and helpful.

We booked this stay as I had an event at Crown that night. Our room was fantastic, with a great view of the river and city. The pool area was lovely and thoroughly enjoyed by my whole family. Breakfast was wondering, with many options and stunning views.

The room was incredibly spacious, the bed super comfortable, and the linens were top-notch. The front desk staff were very nice, and the WiFi was fast. The view was amazing! Right outside the north exit, you can stroll along the Yarra River to the sounds of beautiful music – it was incredibly chill. If you exit the south door and cross the street, you'll find a 7-Eleven, McDonald's, a great brunch...

The location is great, with Chinatown and Central Mall both within 100m. However, the hygiene was poor; the bedsheets had bloodstains on the first day. Service was mediocre; they only replenished toothbrushes after you finished using the old one! The facilities and style are very dated, and the 'Do Not Disturb' sign is just a placard you hang on the door.

The hotel's location is excellent, right in Melbourne's CBD. It's within walking distance to the State Library and Chinatown, with plenty of great restaurants and cafes nearby. The rooms are spacious, and the hotel restaurant is very good!

The hotel's location is truly unbeatable. All the main attractions are within walking distance. The room was spacious, more than enough to open two 28-inch suitcases. We booked a Great Ocean Road day tour, and the hotel offered convenient pick-up and drop-off right at the entrance! Next time I visit Melbourne, I'll definitely stay here again!

The hotel is located in the heart of Melbourne, right next to Chinatown, offering a wide array of Chinese dining options if you're craving it. It's within walking distance to famous attractions like Flinders Street Station, St Paul's Cathedral, State Library Victoria, Royal Exhibition Building, Royal Arcade, and Queen Victoria Market. There are also plenty of supermarkets and pharmacies nearby, making...

The room was new and spacious, exceeding my expectations as I had thought it would be an old hotel. The location is also very central, making it convenient to walk everywhere. The breakfast was good, with fresh squeezed fruit and vegetable juice, salmon, and omelets. They even thoughtfully prepared breakfast for my early morning flight tomorrow. Excellent value for money!

Regarding my stay from August 13-16: “A sofa bed is a bed, equivalent to a twin room” – this was the explanation I received from the Marriott front desk after I booked twin rooms more than three months in advance, only to be given three corner rooms with sofa beds! To the Marriott Hotel Management and Corporate Complaints Department: I am formally filing a complaint. During my recent stay, Hotel Manager...

Excellent value for money, I think Windsor is a great choice for under 1k. It's an old, elegant British hotel with a fantastic location – trams and trains are right outside. The hotel breakfast is also superb.

A very retro British-style hotel, with an excellent location that makes it convenient to get anywhere. The hotel is quite large, and all the day tours I booked offered pick-up and drop-off services within its range. Staying here was definitely worth it...

This is an old hotel 🏨. The breakfast is very unique and worth trying. It was an okay experience for a one-time stay. Overall, it's too old. The key card needs to be inserted, and I had problems with it multiple times. I'd give it a 7 out of 10.

Staying at The Windsor Hotel was the highlight of our Melbourne trip. The hotel, over a hundred years old, exudes a classic British style both inside and out, featuring many antique items and fixtures. Walking through it, you can truly feel the weight of history. The room decor is relatively simple, with exceptionally high ceilings and a separate walk-in closet. The bathroom is quite new, spacious...

I stayed at The Windsor for two nights this week while attending a two day conference close by. I was warmly welcomed by staff at check in. In fact, staff throughout my stay were all friendly and professional, from front desk, dining room and cricketers bar. I stayed in a traditional room which was very comfortable. As I was travelling alone, I didn't need a larger room, but would have loved a view...

I stayed at The Windsor for two nights this week while attending a two day conference close by. I was warmly welcomed by staff at check in. In fact, staff throughout my stay were all friendly and professional, from front desk, dining room and cricketers bar. I stayed in a traditional room which was very comfortable. As I was travelling alone, I didn't need a larger room, but would have loved a view...

Excellent hotel, very convenient. I'll definitely stay here again next time.

Location and breakfast are excellent. The breakfast service staff was very friendly. The room need a refresh and is dated. The housekeeping is average, failing to replenish shampoo, hand soap, cotton buds, tea bags. Floor are also not vacuumed. The bell boy brought our luggage to the front door and left without helping to load into our transport.

Very cosy room. Love the tea (T2 Tea) and coffee capsules provided in the room. Spa bath was nice. A la carte breakfast can be included in the room price at a discounted cost. Breakfast selection includes one main plus 2 sides, and unlimited supply of nespresso coffee and tea. We had big breakfast and fruit and yoghurt plus sides. It was a good package.

The facilities are old, the hygiene is poor, and there's no service. The only positive is the spacious room, otherwise, there are no advantages!

Room was very big. Breakfast was good as well. The kids really loved the hotel.

Very clean and amazing customer service

The hotel is exquisite and elegant, with a charming lobby bar that's perfect for a relaxing vacation. There's a bus stop right outside, making transportation very convenient, and a botanical garden is within walking distance.

Breakfast was not incl. free. Views were impaired by aged nearby properties

Staff were very efficient, pleasant and helpful. Room was well appointed and very comfortable. The only downside was a shortage of hanging spaceI would definitely recommend the Royce.

Excellent service. Loved the Art Deco designs everywhere, especially in the suite, as well as the Showroom Bar. The Terrace was a wonderful place to have breakfast too. The cocktails at the Showroom Bar were original and delicious too!

Very posh hotel with great quite location, still close to city, you can take a tram or a quick 15 mins ride into the city. Clean and well-appointed.

Modern refurbished hotel, staff are friendly, however bar is expensive and lacks ambience. Individual toiletries which was a positive however they were not refreshed during 4 night stay.

The location of the hotel is in a nice area, there is plenty to do around the place. The room was perfect, very big and quiet. If I had to nitpick I would say the pillows could be better, but other than that I would stay again.

Plenty of restaurants nearby, and the location is convenient. The room was clean and tidy, but it can get quite noisy on weekend nights due to the bar. The front desk service was excellent.

The room comes with kitchenware. Breakfast isn't provided, but you can buy your own groceries. On weekends, there's a nightclub nearby, which can get quite lively, so if you're sensitive to noise, you might want to avoid it. You can hear it from the room, but it's still possible to sleep.

Great facilities - easy check in process

A very comfortable hotel, great laundry facilities and professional and welcoming staff. Especially Sophie!

A very comfortable hotel, great laundry facilities and professional and welcoming staff. Especially Sophie!