Hotel Mercure Graz City in Graz
✅ Rooms described as spacious and modern with comfortable beds ✅ Staff consistently praised as friendly and helpful ✅ Excellent central location with walking distance to key sights ✅ Fitness center and sauna available on-site ✅ Restaurant open even on holidays with good breakfast options ❌ Some guests noted the bathroom decor is outdated and needs renovation ❌ There were service inconsistencies reported such as incomplete room setup for two guests ❌ Parking nearby is expensive; free park-and-ride options require a bus ride ❌ One reviewer mentioned poor Wi-Fi quality ❌ Accessibility request for shower chair was not fulfilled in one case
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Description
Hotel Mercure Graz City is a modern 4-star hotel built in 2005, offering 115 spacious and comfortable rooms across a 3-floor building in central Graz. Room options include Standard, Privilege, Junior Suite, and Executive Suite categories, catering to diverse traveler needs. The hotel features free Wi-Fi, air conditioning, and non-smoking rooms. Business travelers benefit from meeting facilities, a business center, and 24-hour security. On-site amenities include a bar, restaurant, fitness center, and sauna. Families will find facilities such as baby cots, high chairs in the restaurant, and paid nanny services. The staff receive high marks for friendliness and helpfulness, contributing to the hotel's overall 8.6/10 rating. Despite minor critiques regarding bathroom decor and occasional service inconsistencies, guests appreciate the clean, modern rooms and central location.
Location
Located at Lendplatz 36-37, Hotel Mercure Graz City sits in the heart of Graz, just 400 meters from Schlossberg and the Old Town. The hotel is approximately 144 km from Vienna International Airport and 10 km from Graz Airport. Guests can easily walk to nearby cafes like Cafe WETT-PUNKT (90 m), Admiral Wettcafé (161 m), and Cafe Chaplin (166 m). Public transport connections are convenient for reaching the main train station and other parts of the city. The hotel’s central spot allows access on foot to major attractions and shopping areas.
Tips
- Consider using the free park-and-ride service about 30 minutes by bus to avoid expensive city-center parking.
- Request baby cots in advance to ensure availability.
- If you have accessibility needs, confirm specific equipment like shower chairs prior to arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Continental, Gluten-free Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, DinersClub, AmericanExpress, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- TV
- Minibar
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- German
- English
- Italian
- Multi-language staff
- Billiards
- Parking
- Parking nearby
- Garage
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Sauna
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: Hotel Mercure Graz City
Map
Reviews
One tip: Nearby parking is expensive: it's best to use free P&R which is ~30 min by bus.
One tip: Nearby parking is expensive: it's best to use free P&R which is ~30 min by bus.
After checkout i told the front desk that i had left my adaptor in the room, that time my room already had new guest check in. And the staff is nice enough to knock on the door of room and i manage to get back my adaptor.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Mercure Graz City
What types of rooms are available at Hotel Mercure Graz City?
The hotel offers Standard room, Standard Double room, Privilege room, Junior Suite, Executive Suite, and Executive Double Suite.
Is there a restaurant and bar on the premises?
Yes, Hotel Mercure Graz City has both a restaurant and a bar available for guests.
Are pets allowed at this hotel?
Pets such as dogs and cats are allowed on request. Contact the hotel for specific details and fees.
Does the hotel provide facilities for families with children?
Yes, the hotel offers baby cots, high chairs in the restaurant, and paid nanny services.
How far is the hotel from the nearest airport?
The hotel is approximately 144 km from Vienna International Airport and about 10 km from Graz Airport.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 104 USD The best time to book is July 23, with rates starting from 92 USD