Prado Next Door in Oostende

The room was very cold, with no heating or additional blanket

The hotel itself was OK. But the reception system was not at the same building

I arrive on Friday in front of the hotel and I read that check in must be done at the reception of the main hotel, which is fine because it is close by, a 4 minute walk, but with the suitcases (and the rain) maybe you should say so in advance so you can go directly there. I arrive in the room and the heating does not work, I call the reception and nobody answers. I ask a Belgian friend to help me call and I go out for lunch. I go back to the room and find a letter of apology and a change of batteries for the remote control. The radiator is only in the bathroom and in the room there is a very noisy siphon for hot air - that is take it or leave it. So in the nights I spent in the hotel this siphon turned on and off (once the set temperature was reached) feeling like I was in a factory, it was not a pleasant sleep at all. Really noisy both during the act of heating and the loud "tac" when it turned off and considering that it happened every 20/25 minutes it was not at all pleasant. Bottle of water only on arrival, drank that and the following days no water available. Considering that the siphon dried the air a lot in the morning we woke up very thirsty. The third morning at about 9.30 I hear a knock and then a loud shout, I answer "what?" in English but they answer me in Flemish which unfortunately I don't understand. After two minutes another very loud knock and more shouting in Flemish I answer with "what?" again and again loud shouting that I don't understand and then a "cleaning!" to which I answer with "later please" and I hear an ok as a response, always very loud. I go out and come back in the evening after a day of work and the room hasn't been made, this bothers me a bit. In my opinion, all in all, very bad service from this hotel. The room is not bad and the bed is comfortable, shower large clean bathroom. However, the noisy siphon at night is truly unbearable, the option was to sleep very cold but sleep, which I did the last night by not turning on the siphon. Noise or cold?
There was also a tiny electric heater for heat, but of course it did little.