Hotel Bentley in Brussels

I wish the boss of hotel can see this comment and reply too me. I left 1000 pound on the room when i go back the money was missing next day someone open the door with another card and try too come in the room. The guy on reception was involved. When yiu live the room they goo in too serch for money.

Cold and the heater in the room not working, and the window not fixed to the wall (the whole window and frame came away from the wall when I opened the window). Smells damp. Infested with bed bugs, their faeces all over the head board and one visibly just sitting there, I'm covered in bad bites. I like my hotels simple but this place is a disgusting dump.

This is the dirtiest hotel i've ever stayed at. For the price i paid i would have expected ateast basic hygiene in the room and bathroom. There was actual pee in the toilet when i got there, hair everywhere and just disgusting. Location in a noisy neighborhood. Not recommended and should seriously be inspected by authorities.

Room and bathroom were clean but shower was nearly cold room towards the street bed hurts my back and you hear everything. I paid 90 euros for one night for my nephew and me

The room was dirty
The Toilet seat wasn’t cleaned.
The kettle doesn’t reach the socket so you have to remove the Telly, instead of coffee they give you T-bags in a basket with water like a Ghetto.
There was no towels provided until I requested them.
The pillows were grubby
Some sockets didn’t work
There was no bin
The bed was on wheels and worse of all I saw a cockroach walking on the toilet.
Kip

The staff were polite and friendly. However this hotel is shocking, really really poor

We just came here for the basics; a clean room, working bed, toilet and shower, nothing more. I generally have pretty low standards, but this place somehow didn't reach them.

The bed was comfortable enough, and a toilet and shower where provided, although the toilet flush didn't work properly.

As far as cleanliness goes, none of the furniture had been cleaned at all and the shower and sink still had stains on them. The room also stank of cannabis smoke and the fire alarm was missing. We where also situated next door to the lift, which operated noisily through out the night making falling asleep difficult.

The surrounding area was okay, but like the hotel, was pretty run down in all directions.

Ultimately, we decided to leave after our first night and find some where else to sleep. We found somewhere that was actually clean that cost just ten euros more per night and was closer to the city centre.

I recommend giving this place a miss and looking for a hotel that puts a little effort in.