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62 USD
Rachev Hotel Residence in Arbanassi
🌍 Bulgaria, Arbanassi, 2, Dimitar Papazov
● Center: 660 m
✅ Staff described as extremely friendly and attentive, with special mentions of team support and specific employees like Daniela and Svetlana ✅ Good facilities for families including a children’s playground and garden ✅ Spacious rooms with air conditioning and free parking ✅ The hotel is well-equipped for events such as weddings and corporate functions ✅ Restaurant food quality is generally considered good despite higher prices ❌ Cleanliness issues reported including spider infestation and mold in some apartments ❌ Some rooms have outdated furniture and small bathrooms causing water splashing ❌ Reception staff communication difficulties due to limited English skills and occasional unprofessional behavior ❌ Outdoor pool and playground equipment described as old or poorly maintained ❌ Navigation and signage at the hotel are insufficient, causing difficulty in locating the reception and entrances
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Rooms and prices
2 guests
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Standard room
Air conditioning and private bathroom
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Standard Single room
Air conditioning and private bathroom
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Standard Triple room
Air conditioning and private bathroom
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Standard Double room
Air conditioning, minibar and shower
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Deluxe room
Air conditioning and private bathroom
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Deluxe Double room
Air conditioning and private bathroom
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Apartment
Air conditioning and private bathroom
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1 Bedroom Apartment
Air conditioning and private bathroom
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Studio
Air conditioning, minibar and shower
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Cottage
Private bathroom
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Description
Rachev Hotel Residence in Arbanassi offers a range of room types including Standard, Deluxe, Apartments, Studios, and Cottages, accommodating both families and business travelers. The hotel provides 4-star services such as air conditioning, free WiFi, 24-hour front desk, a fitness center, massage services, and a children’s playground. Dining is available onsite at the restaurant and bar. Guests can enjoy a garden area and outdoor pool during warmer months. The property allows pets on request and offers free parking. While the hotel has been praised for its friendly and attentive staff, there are mixed reviews about the room conditions and cleanliness, highlighting older furniture and occasional maintenance issues. The hotel also features meeting and banquet facilities, making it suitable for events and team-building activities.
Location
Located in Arbanassi at 2 Dimitar Papazov, the hotel is in close proximity to the restaurant «МЕХАНА ПАНОРАМА» just 301 meters away, rated 8/10. The nearest airport is Plovdiv (PDV), approximately 116 km from the hotel. Guests generally find the location convenient for visiting nearby Veliko Tarnovo, with taxi services recommended for the town transfer. The hotel’s address places it within a quiet setting with garden views, although navigation to the entrance can be challenging due to limited signage.
Tips
- If you arrive at night, be prepared for limited lighting around the hotel and parking areas.
- Consider using taxi services for trips to Veliko Tarnovo due to the hotel's location and parking convenience.
- When booking, clarify your breakfast preferences and confirm any extra charges to avoid misunderstandings at checkout.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 2 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub
- Check in time: 14:00. Check out time: 07:00-11:30.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Chapel
- Garden
- Patio
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Mosquito net
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Diet menu (on request)
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
Languages Spoken
- English
Recreation
- Barbecue grill(s)
Parking
- Free parking
Pool and beach
- Swimming pool
- Spa tub
- Beach facilities
Business
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Massage
Kids
- Children's playground
- Family/Kid Friendly
- Kids' TV Networks
Pets
- Pets allowed
Street view
Video: Rachev Hotel Residence, Arbanasi, Bulgaria
Map
Reviews
15.12.2025
We recently hosted our team-building event at this hotel, and we couldn’t be more pleased with the experience. The service was truly impeccable- every detail was handled with professionalism and care, making our entire team feel welcome and well looked after. From the seamless coordination to the attentive staff - special thanks to the manager who helped every step of the way and always made us laugh ❤️
We will definitely be coming back!
We will definitely be coming back!
15.09.2025
We were invited here as wedding guests and stayed for 3 nights.
The furniture and room décor were quite old, but it’s hard to complain about that knowing the hotel is not a five-star property and it has its own unique style. The whole place has its own charm and looked very nice overall. The downsides of the room were the very small bathtub/shower, which caused the whole bathroom to get wet, and the cleanliness in some areas, for example behind the furniture as I dropped my ring and we had to move a table. I know the cleaning staff works hard, so I didn’t lower my rating for that. The towels and bedding were clean, and there were soaps and tea available in the room. Unfortunately, there was no hairdryer in our room (it was one in the other room).
As for the restaurant – breakfast was OK. Simple but fine. It’s a shame we could not pay for the room without breakfast as the last night we were leaving at 7am. Staff gave us a sandwich and cake but unfortunately we eat more healthy things for breakfast. Anyway, that was very kind.
The wedding itself, the organization, and the service were 5 stars. The waitress who was looking after our table spoke English and did a great job – unfortunately, I don’t remember her name. The next day, she also served us in the restaurant. The food was good, both at the wedding and in the restaurant. A bot expensive but obviously - it is a hotel. A big plus is the playground for children – although not the newest, it was fully functional. The swimming pool was also great and clean (apart from a few bees floating around).
Now for the reason I’m taking off two stars. At check-out, we were supposed to pay for one night, since the bridal couple was covering the other two. However, the receptionist tried to charge us for all three nights. My husband explained that the couple was paying for the other nights, but she kept insisting. Her English was quite poor – which I understand, as we are in her country – but I do think that someone working at the reception should be able to communicate with guests at least on a basic level. In the end, we paid only for one night, but in my opinion, this felt like an attempt to cheat us.
We had a great time in general! Thank you.
The furniture and room décor were quite old, but it’s hard to complain about that knowing the hotel is not a five-star property and it has its own unique style. The whole place has its own charm and looked very nice overall. The downsides of the room were the very small bathtub/shower, which caused the whole bathroom to get wet, and the cleanliness in some areas, for example behind the furniture as I dropped my ring and we had to move a table. I know the cleaning staff works hard, so I didn’t lower my rating for that. The towels and bedding were clean, and there were soaps and tea available in the room. Unfortunately, there was no hairdryer in our room (it was one in the other room).
As for the restaurant – breakfast was OK. Simple but fine. It’s a shame we could not pay for the room without breakfast as the last night we were leaving at 7am. Staff gave us a sandwich and cake but unfortunately we eat more healthy things for breakfast. Anyway, that was very kind.
The wedding itself, the organization, and the service were 5 stars. The waitress who was looking after our table spoke English and did a great job – unfortunately, I don’t remember her name. The next day, she also served us in the restaurant. The food was good, both at the wedding and in the restaurant. A bot expensive but obviously - it is a hotel. A big plus is the playground for children – although not the newest, it was fully functional. The swimming pool was also great and clean (apart from a few bees floating around).
Now for the reason I’m taking off two stars. At check-out, we were supposed to pay for one night, since the bridal couple was covering the other two. However, the receptionist tried to charge us for all three nights. My husband explained that the couple was paying for the other nights, but she kept insisting. Her English was quite poor – which I understand, as we are in her country – but I do think that someone working at the reception should be able to communicate with guests at least on a basic level. In the end, we paid only for one night, but in my opinion, this felt like an attempt to cheat us.
We had a great time in general! Thank you.
10.06.2025
The place is quite neat and interesting, tough, only two individuals were
able to speak English. It is very difficult to interact and to make yourself understand!
able to speak English. It is very difficult to interact and to make yourself understand!
21.05.2025
One of the most dirty places I've ever seen in my life.
Booked 2 so called apartments at this place on 1 May 2025 , around 170 leva/night breakfast included.
One of the apartments was some sort of a decommissioned restaurant.
Checkout in the same day at 10pm due to spider infestation and mold
The property did not offer any alternative
They told me to pay e fee of 100 leva for both apartments because I used it for half day.
Not true as we booked and then we were visiting Veliko Târnovo,upon return the insects crolled out from everywhere.
Anyway... bad place ,moreover for families with small children.
Recommended for people who wants to party on Halloween with real live spiders.
Booked 2 so called apartments at this place on 1 May 2025 , around 170 leva/night breakfast included.
One of the apartments was some sort of a decommissioned restaurant.
Checkout in the same day at 10pm due to spider infestation and mold
The property did not offer any alternative
They told me to pay e fee of 100 leva for both apartments because I used it for half day.
Not true as we booked and then we were visiting Veliko Târnovo,upon return the insects crolled out from everywhere.
Anyway... bad place ,moreover for families with small children.
Recommended for people who wants to party on Halloween with real live spiders.
08.12.2024
Amazing place , with an extremely friendly staff.
We were well looked after !
Shall return again ! Highly recommended !
Thank you Daniela, Preslav,Aylin,Maria and of course the lovely Svetlana and Todor !
5 stars !⭐️⭐️⭐️⭐️⭐️
We were well looked after !
Shall return again ! Highly recommended !
Thank you Daniela, Preslav,Aylin,Maria and of course the lovely Svetlana and Todor !
5 stars !⭐️⭐️⭐️⭐️⭐️
22.09.2024
The hotel is advertised as 4 stars, but the service and the rooms do not adhere to that standard. It was difficult to get to the hotel when im Arbanasi itself, and the reception was very hard to find once we got there, as there was no staff to ask and no direction where to find it. When we found it, there was nobody there and after waiting a while, we called the phone number of the hotel to tell them we were there. The lady then came but with no apology as to the fact that the desk was unmanned.
The rooms were alright, but they could have been cleaned better. I found a whole ball of hair kn the floor, which was unpleasant. Then we had issues turning on the TV and had to call somebody to come and do it for us, as it was a very unintuitive system in place. The pool was quite dirty, and after I tried to open an umbrella for some shade, i found a bathing suit hung on it, so i gave up. The staff were lounging around the pool, and when customers asked them for the bill, they would continue having a chat unbothered.
There is a children's playground, but it seems super unsafe to me. The wooden slide is quite old, and if it doesn't fall, the children can hurt themselves on the old crooked wooden boards.
The breakfast was mediocre at best, so we did not even dare to try lunch or dinner.
We found that the best way to go to Veliko Turnovo was with a taxi and leave the car at the hotel. I don't think, however, that we are going to visit again and don't recommend it really.
The rooms were alright, but they could have been cleaned better. I found a whole ball of hair kn the floor, which was unpleasant. Then we had issues turning on the TV and had to call somebody to come and do it for us, as it was a very unintuitive system in place. The pool was quite dirty, and after I tried to open an umbrella for some shade, i found a bathing suit hung on it, so i gave up. The staff were lounging around the pool, and when customers asked them for the bill, they would continue having a chat unbothered.
There is a children's playground, but it seems super unsafe to me. The wooden slide is quite old, and if it doesn't fall, the children can hurt themselves on the old crooked wooden boards.
The breakfast was mediocre at best, so we did not even dare to try lunch or dinner.
We found that the best way to go to Veliko Turnovo was with a taxi and leave the car at the hotel. I don't think, however, that we are going to visit again and don't recommend it really.
17.08.2023
Most of the food was barely edible and they always served it even though nobody ate it, they used eggplants in almost everything.. Usually one dish was decent enough that everyone would just pick it up right away but obviously it wasn't enough for all the guests.
We had 2 big spiders (daddy-long-legs) in the bathroom and 3 in the bedroom, along with 3 grasshoppers. The bed sheets smelled clean and the rest of the room seemed as if it has been cleaned in 5 minutes or so.
The pool was nice and the view was amazing, it's a shame that the overall service is poor a.f. A friend told me that nearby locations are much nicer.
We had 2 big spiders (daddy-long-legs) in the bathroom and 3 in the bedroom, along with 3 grasshoppers. The bed sheets smelled clean and the rest of the room seemed as if it has been cleaned in 5 minutes or so.
The pool was nice and the view was amazing, it's a shame that the overall service is poor a.f. A friend told me that nearby locations are much nicer.
30.05.2023
Been there once. Overall the hotel is very nice. It has a big garden with children's space. Good parking spaces. The room we were in was very spacious and it was very nice. The bed was comfortable.
The best thing about the hotel for me is that they allow pets so we traveled with our cat.
The breakfast was okay. As a vegetarian I'm used to the lack of variety, but there were some options for me, too. :)
The one thing I didn't like was that the hotel itself is very unlighted... The parking as well. We arrived around 9.30 pm, almost missed the hotel as it's not seen from the road and in the garden was very dark as well. They did apologize from reception about it but still there could at least be some solar lamps on the path to the rooms. Only the next day we saw how pretty the garden was.
We were tired and didn't visit the restaurant for dinner but we passed by it and it was full.
The best thing about the hotel for me is that they allow pets so we traveled with our cat.
The breakfast was okay. As a vegetarian I'm used to the lack of variety, but there were some options for me, too. :)
The one thing I didn't like was that the hotel itself is very unlighted... The parking as well. We arrived around 9.30 pm, almost missed the hotel as it's not seen from the road and in the garden was very dark as well. They did apologize from reception about it but still there could at least be some solar lamps on the path to the rooms. Only the next day we saw how pretty the garden was.
We were tired and didn't visit the restaurant for dinner but we passed by it and it was full.
10.10.2021
On the plus side, the hotel is very clean and tidy. We booked it for a Christmas Eve programme and we were given a large room with plenty of light and extra duvets. This is where unfortunately the positives end.
The room was cold as the heater is situated next to the door and is controlled centrally. The sauna and steam room are tiny and get turned at mysterious times rather than be left on. As the hotel was fully booked it was unpleasant to have to queue in a cold room to get in the sauna.
For the Christmas Eve dinner they'd booked a DJ but the music was so loud we could' hear eachother, which didn't make for a nice experience. We complained 3 times (others did too) to no effect. Breakfast choice is small and you get free coffee but no tea ?!?
I could go on - it's probably a nice place during summer due to the open pool but it's pretty dire in winter.
The room was cold as the heater is situated next to the door and is controlled centrally. The sauna and steam room are tiny and get turned at mysterious times rather than be left on. As the hotel was fully booked it was unpleasant to have to queue in a cold room to get in the sauna.
For the Christmas Eve dinner they'd booked a DJ but the music was so loud we could' hear eachother, which didn't make for a nice experience. We complained 3 times (others did too) to no effect. Breakfast choice is small and you get free coffee but no tea ?!?
I could go on - it's probably a nice place during summer due to the open pool but it's pretty dire in winter.
10.10.2021
The hotel was cozy, the rooms are basic with air conditioning. The pool is only outdoor, not heated. The gym is modest. The conference room was large and equipped. The restaurant is expensive, the Breakfast was decent, standard menu, nothing local.
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POIs near hotel
Devingrad (1.4 km)
Fifth-century Byzantine fortress ruins overlking the Yantra River valley near Arbanassi, notable for its strategic medieval position and well-preserved defensive walls.
Sarafkina's House (2.4 km)
A 19th-century merchant residence in Arbanassi showcasing traditional Bulgarian architecture and period furnishings from the National Revival era.
Monument Statue (56 min)
A historic monument in Arbanassi, a village known for its preserved 17th and 18th-century architecture and cultural heritage sites.
Nikolay Panayotov Monument (57 min)
A memorial in Arbanassi honoring a local or regional historical figure, situated in this preserved Bulgarian village known for its 17th-century architecture.
Memorial of Lyaskovets citizens, killed in wars (5 km)
A war memorial in Arbanassi honoring local residents who died in military conflicts, serving as a tribute to those lost.
Cafe and Restaurants near hotel
Restaurant «МЕХАНА ПАНОРАМА» (5 min)
Arbanasi, 5029 Арбанаси
Frequently asked questions about Rachev Hotel Residence
Are pets allowed at Rachev Hotel Residence?
Yes, pets are allowed on request. Contact the property for details about fees and arrangements.
Does the hotel have a restaurant and what type of breakfast is served?
The hotel has a restaurant and offers a continental buffet breakfast, which is not included in the room price.
What types of rooms are available at Rachev Hotel Residence?
Room types include Standard room, Standard Single room, Standard Triple room, Standard Double room, Deluxe room, Deluxe Double room, Apartment, 1 Bedroom Apartment, Studio, and Cottage.
How far is the hotel from the nearest airport?
The nearest airport is Plovdiv Airport (PDV), located approximately 116 km from the hotel.
Is parking available at the hotel and is there WiFi access?
Yes, free parking is available on site, and WiFi is provided throughout the property.
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