8.8
Excellent
100 USD
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Sevastokrator Relax & Congress in Arbanassi

🌍
Bulgaria, Arbanassi, st. "Sveti Nikola" 13
● Center: 430 m

Magnificent panoramic views of Veliko Tarnovo praised in multiple reviews. Clean rooms and well-maintained public areas, especially noted in newer buildings. Comprehensive wellness facilities including a spa, sauna, and massage services. Restaurant offers good food with some reviewers recommending chicken skewers and pork neck. Free parking and availability of car chargers appreciated by guests. Several guests noted outdated and worn-out furnishings in older buildings, including broken taps and moldy mini-fridge gaskets. Service inconsistencies, especially at the front desk and restaurant, with reports of inattentive or unfriendly staff. Noise issues due to poor soundproofing; guests reported disturbances from hallways and balconies. Limited and repetitive breakfast options with some finding the coffee quality poor. Some rooms have lighting and air conditioning problems, particularly suites located near reception or in attic spaces.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Luxury Triple room with balcony and with view
3 x
Luxury Triple room with balcony and with view
Private bathroom
Beds:
100 USD
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Economy Single room
Economy Single room
Private bathroom
Beds:
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Economy Double room
Economy Double room
Private bathroom
Beds:
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Standard Single room with balcony
Standard Single room with balcony
Private bathroom
Beds:
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Standard Triple room
3 x
Standard Triple room
Wireless internet, air conditioning and minibar
Beds:
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Standard Family room
Standard Family room
Family room with air conditioner and bathroom
Beds:
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Standard Double room
Standard Double room
Private bathroom
Beds:
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Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
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Deluxe Single room with Panoramic View of Veliko Tarnovo
Deluxe Single room with Panoramic View of Veliko Tarnovo
Private bathroom
Beds:
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Deluxe Double room with Panoramic View of Veliko Tarnovo
Deluxe Double room with Panoramic View of Veliko Tarnovo
Air conditioning and private bathroom
Beds:
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Deluxe Double room with view
Deluxe Double room with view
Air conditioning and private bathroom
Beds:
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Alpine room with balcony
Alpine room with balcony
Private bathroom
Beds:
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Alpine Triple room with balcony
3 x
Alpine Triple room with balcony
Private bathroom
Beds:
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Alpine Double room with balcony
Alpine Double room with balcony
Private bathroom
Beds:
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Junior Suite with balcony and with view
Junior Suite with balcony and with view
Private bathroom
Beds:
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Mansard Suite
Mansard Suite
Air conditioning, minibar and shower
Beds:
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Triple Mansard Suite
3 x
Triple Mansard Suite
Air conditioning, minibar and shower
Beds:
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Quadruple Mansard Suite
4 x
Quadruple Mansard Suite
Private bathroom
Beds:
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2 Bedrooms Deluxe Suite with view
2 Bedrooms Deluxe Suite with view
Air conditioning and private bathroom
Beds:
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2 Bedrooms Deluxe Quadruple Suite with view
4 x
2 Bedrooms Deluxe Quadruple Suite with view
Private bathroom
Beds:
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Large Suite with Panoramic View of Veliko Tarnovo
Large Suite with Panoramic View of Veliko Tarnovo
Private bathroom
Beds:
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Large Quadruple Suite with Panoramic View of Veliko Tarnovo
4 x
Large Quadruple Suite with Panoramic View of Veliko Tarnovo
Private bathroom
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More rooms

Description

Sevastokrator Relax & Congress is a three-star hotel established in 2009, located in Arbanassi, Bulgaria. It features a broad selection of room types, from Economy Single rooms to Large Quadruple Suites with panoramic views of Veliko Tarnovo. The hotel provides amenities like air conditioning, free WiFi, a restaurant, bar, and wellness facilities including a sauna, massage, and spa centre. Guests will find family rooms, soundproof rooms, and services such as 24-hour front desk, private check-in, and free parking. While the hotel receives high scores for cleanliness, amenities, location, and service (each rated 9/10), reviews mention that some areas, especially in the older buildings, show signs of wear and could benefit from refurbishment. The views of Veliko Tarnovo and the surrounding mountains are frequently praised, making the location a major highlight for visitors.

Location

Sevastokrator Relax & Congress is situated at st. "Sveti Nikola" 13 in Arbanassi, Bulgaria. The hotel is approximately 116 km from Plovdiv Airport (PDV), making it accessible for international travelers. Nearby dining options include the hotel’s own café just 7 meters away, and two local restaurants—Механа Панорама at 130 meters and Механа Извора at 248 meters. The hotel’s elevated position offers panoramic views of Veliko Tarnovo, which guests often mention as a key attraction. Its proximity to the historical town allows easy exploration while enjoying the tranquility of Arbanassi.

Tips

  • If you prioritize room comfort, request accommodation in the newer buildings due to some wear in older areas.
  • Be prepared for some noise in rooms near the reception or with balconies, and consider bringing earplugs if you are a light sleeper.
  • For meals, try the restaurant’s chicken skewers or pork neck and enjoy the terrace views, but be patient with service which can be inconsistent.
  • Lastly, check WiFi availability in your room upon arrival as some guests reported weak coverage.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Garden
  • Terrace
  • Private check-in/check-out
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Mosquito net
Services and amenities
  • Safe-deposit box
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Languages Spoken
  • German
  • Russian
  • English
Recreation
  • Barbecue grill(s)
  • Barbeque
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Seasonal outdoor swimming pool
  • Beach/pool towels
Business
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
Kids
  • Children's playground
  • Family/Kid Friendly
  • Kids' TV Networks
Pets
  • Pets Not Allowed

Street view

Video: Sevastokrator Hotel & SPA

Map

Reviews

Cleanliness
Amenities
Location
Service
29.10.2025 Michael
The staff was so bad. They need to change the staff at the front desk. They are the face of the hotel that customers get first impression of the hotel
12.10.2025 Nancy
Perfect spot
Clean room and the view of Veliko Tarnovo is beautiful
03.09.2025 Alex
The location and view are absolutely magnificent. The complex has a super potential; plenty of space, good facilities, restaurants with good food, terraces, fun and relaxation. But...

In the meantime, only the price is at the potential level, with the rest lagging behind. The hotel is rather a very large and outdated guesthouse. I don't know how the newer buildings look lime inside, but the main ones where we had the apartment, ate and relaxed are very affected by age. Everything is worn out far beyond the "pattern of time..." taps, doors, furniture, towels, equipment. You could imagine that age has a charm... but not in this case. Here the taps are broken and unpleasant to the touch, the gasket from the mini-fridge is blackened, not to say moldy, the towels are not 2 the same... I do not want to give the impression of a "house of horror," only that the claims of the place are justified only by location and view (which does not imply any merit of the owner) and everything related to them is exploited beyond the acceptable limit.
19.08.2025 Eli
I've been there a few times, but only to the restaurant part. It's nice and has probably one of the best views in the area. That's the reason I often get my guests to visit it. Yet this time, I was really disappointed. We have been left to wait quite long without any attention, then waited even longer for just soft drinks and coffee, then once again for something forgotten, then another wait for another forgotten thing. Afterwards zero attention and after 15 minutes unsuccessful attempts of catching the waiter's attention, I went inside to ask for the bill. Then, without asking, the bill was made for paying cash, which caused quite an inconvenience as by having only cards we had to get somehow creative with solving that dilema...
10.08.2025 Nikolay
Great place with wonderful view.
29.06.2025 Mellie
Great View, But Service Fell Short.

The view of Veliko Tarnovo from the hotel is stunning, definitely the highlight of our stay. Unfortunately, the room itself was standard, there's nothing special and the sound insulation was poor. We could hear guests in the hallway and neighboring rooms, and some people smoked and talked loudly on their balconies well past midnight. At one point, we even smelled weed, which was unpleasant.

Service was hit or miss. One receptionist was warm and helpful, which I appreciated, but most of the staff came across as unfriendly and unapproachable. It really affected how welcome we felt, especially when I was alone,(especially in the restaurant) I noticed a clear difference in how I was treated when my husband wasn’t with me, which was disappointing.

Breakfast was underwhelming, limited options and more like a cafeteria than a hotel buffet. We didn’t use the pool or sauna, though I did book a massage and hope that will be a better experience.

This was our second hotel during our trip to Bulgaria, and sadly, it left us feeling a bit unwelcome. I don’t expect special treatment, but I do expect basic hospitality, regardless of where someone is from or whether they’re traveling alone.

I hope management considers how important consistent and respectful service is for all guests, not just some.
22.05.2025 Catalin
Waiters should be more attentive to guest's needs. Since last year, the menu became very basic with only very few bulgarian dishes. They count more for the view than for the food quality.
19.05.2025 Elena
A location with a wonderful view and a lot of things to do: spa, ping-pong, pool. Very nice serving with good food and dancing music. The breakfast is the same every day, but you can work with it. The cofee not so good at breakfast, but you can buy good coffee at the bar.
09.05.2025 Guest
A nice hotel, situated on a big area, with a wonderful view towards Veliko Tarnovo. The room was nice and clean. Good food and wine at the restaurant. The stuff was in general ok. The bad thing was the lack of Wifi in our room. A very good point is the two car chargers available.
12.02.2025 Patricia
The hotel is very well located, has amazing views and is very nice. The reception girls are not nice at all... they get kind of angry if you don't speak its language.
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POIs near hotel

attraction
Devingrad (1.3 km)
Fifth-century Byzantine fortress ruins overlking the Yantra River valley near Arbanassi, notable for its strategic medieval position and well-preserved defensive walls.
museum
Sarafkina's House (2.5 km)
A 19th-century merchant residence in Arbanassi showcasing traditional Bulgarian architecture and period furnishings from the National Revival era.
monument
Monument Statue (55 min)
A historic monument in Arbanassi, a village known for its preserved 17th and 18th-century architecture and cultural heritage sites.
monument
Nikolay Panayotov Monument (58 min)
A memorial in Arbanassi honoring a local or regional historical figure, situated in this preserved Bulgarian village known for its 17th-century architecture.
memorial
Memorial of Lyaskovets citizens, killed in wars (4 km)
A war memorial in Arbanassi honoring local residents who died in military conflicts, serving as a tribute to those lost.

Cafe and Restaurants near hotel

restaurant
Cafe «Hotel Sevastokrator» (0 min)
ul. "Sveti Nikola" 13, 5029 Arbanasi
Reviews
restaurant
Restaurant «МЕХАНА ПАНОРАМА» (2 min)
Arbanasi, 5029 Арбанаси
restaurant
Restaurant «Механа Извора» (4 min)
ул. „Опълченска“ 3, 5029 Велико Търново

Frequently asked questions about Sevastokrator Relax & Congress

What types of rooms are available at Sevastokrator Relax & Congress?

The hotel offers Economy Single rooms, Economy Double rooms, various Standard rooms including Single, Double, Triple, and Family rooms, Deluxe rooms with panoramic views, Alpine rooms with balconies, Luxury and Junior suites with balconies and views, Mansard suites, and Large suites with panoramic views.

Is there parking available at the hotel?

Yes, the hotel provides free parking and has underground parking facilities.

Are pets allowed at this hotel?

No, pets are not allowed according to the hotel policy.

What wellness and recreational facilities does the hotel offer?

Guests can use the sauna, spa and wellness centre, swimming pool (with cover), massage services, and table tennis. There is also a children's playground and garden.

How far is Sevastokrator Relax & Congress from Plovdiv Airport?

The hotel is approximately 116 km from Plovdiv Airport (PDV).

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 95 USD The best time to book is August 14, with rates starting from 72 USD

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