Holiday Inn Hotel & Suites Ottawa Kanata by IHG in Ottawa
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Description
Hotel opened in 1999, renovated in 2012. In this apart-hotel 146 rooms, 9 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of CAD 250.00 (approx. US$180.69) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: CAD 40.00 (approx. US$28.91) per room per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Microwave oven
- Packed Lunches
- Free Wi-Fi
- Car rental
- Taxi booking
- English
- French
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
Street view
Video: Holiday Inn & Suites Ottawa Kanata, an IHG Hotel Review - Ottawa , Canada
Map
Reviews
We were in town for a kids’ hockey tournament, and as many families know, not all hotels are particularly welcoming to teams of children. This was completely different. The staff went above and beyond to greet our kids, engage them in conversation, and genuinely make them feel welcome and valued.
We had an unfortunate schedule change on checkout day that left us with an eight-hour gap between games. Without hesitation, the staff graciously extended our checkout time and even provided a conference room for the families to relax in. They made what could have been a stressful situation completely seamless. It was just as easy for several families, including ours, to extend our stay by an extra night.
After the kids returned to the hotel having won the gold medal, the staff was waiting with excitement, offering sincere congratulations and little celebratory chocolates. It was such a thoughtful and memorable gesture. The next morning, Paul greeted the girls with genuine excitement about their hard work and win the night before—it truly meant so much to them.
The girls absolutely adored their stay at this lovely hotel, and as parents, we were so grateful for the warmth, flexibility, and kindness shown to our families. This is a place that truly understands hospitality. We would not hesitate to return and highly recommend this hotel to anyone—especially families traveling with kids.
We had an absolutely incredible stay at the Kanata Inn and Suites during my daughter’s hockey tournament, and I honestly can’t say enough good things about this place.
We arrived on Thursday and ended up staying an extra night on Sunday due to a late game, and from the moment we walked in, we felt so welcomed. Paul greeted us with the biggest, most genuine smile and such positive energy — he immediately made us feel comfortable after a long drive. That level of warmth continued throughout our entire stay.
Our rooms were amazing: spotless, extremely comfortable, and clearly well cared for. The housekeeping staff were so kind and friendly, even during check-in, which really stood out. Dave was also incredible, and the kids had the best time the whole weekend.
The location is perfect for families — there’s an arcade directly across the street and tons of great restaurants in the plaza, which made downtime between games so easy and fun.
What truly sets this hotel apart, though, is how far above and beyond the staff go. On Monday morning, while we were having coffee, they brought us chairs and water without us even asking. And Paul surprised the girls with custom certificates celebrating their championship win at the Painted Purple Tournament — something none of us will ever forget. It meant so much to the team and parents.
We’ve stayed at many hotels over the years for hockey tournaments, and this was by far the best experience we’ve ever had — and that’s entirely because of the staff. Even the French restaurant on site was outstanding — incredible food and the best martinis!
I honestly don’t know how so many wonderful people can work in one place, but the Kanata Inn and Suites has figured it out. If you’re traveling for a tournament, family trip, or just need a great place to stay, I couldn’t recommend this hotel more highly. We’ll absolutely be back.
Didn’t eat as in a hurry
Property clean, room clean and quiet
Room was clean, linens were fresh and clean and the bed was very comfortable.
Would definitely go back.
M.
Cafe and Restaurants near hotel
On the plus side the service is excellent, although I wonder if each server has a quota of times they have to ask how your meal is?
Overall it feels too much like a corporate machine than a personal restaurant, which is a shame.
Paulette and Peter
Frequently asked questions about Holiday Inn Hotel & Suites Ottawa Kanata by IHG
How much does it cost to stay at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?
The cost of staying in Holiday Inn Hotel & Suites Ottawa Kanata by IHG depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 160 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Holiday Inn Hotel & Suites Ottawa Kanata by IHG?
You can book Run of House, Economy room, Economy Double room, Standard room, Standard Duplex room, 1 Bedroom Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room, Standard Double Family room, Superior room, Superior Single room, Superior Triple room, Superior Quadruple room, Superior Double room, Deluxe room, Deluxe room with view, Deluxe Single room, Deluxe Triple room, Deluxe Double room, Premier room, Premier Double room, Executive room, Executive Single room, Executive Double room, Premium room, Premium room with partial view, Premium Single room, Premium Double room, Premium Triple room, Classic room, Classic Single room, Classic Double room, Classic Quadruple room, Prestige room, Suite, 1 Bedroom Suite, Single Suite, Triple Suite, Quadruple Suite, Double Suite, Standard Suite, Superior Suite, Superior Double Suite, Deluxe Suite, Executive Suite, Executive Single Suite, Executive Double Suite, Premium Suite, Premium Double Suite, Classic Suite, Classic Single Suite, Classic Double Suite in the hotel. Please check room availability by choosing your dates
Does Holiday Inn & Suites OTTAWA KANATA by IHG have a pool?
Yes, Holiday Inn & Suites OTTAWA KANATA by IHG has a swimming pool for guests.
Are pets allowed at Holiday Inn & Suites OTTAWA KANATA by IHG?
Yes, pets are welcome at Holiday Inn & Suites OTTAWA KANATA by IHG, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Holiday Inn & Suites OTTAWA KANATA by IHG from the nearest airport?
The nearest airport is Ottawa International Airport, located about 30 mins from hotel by car (25.4 km) away.
What’s the cancellation policy at Holiday Inn & Suites OTTAWA KANATA by IHG?
The cancellation policy at Holiday Inn & Suites OTTAWA KANATA by IHG depends on your room type and booking terms.
Does Holiday Inn & Suites OTTAWA KANATA by IHG offer airport transfers?
No, Holiday Inn & Suites OTTAWA KANATA by IHG does not provide airport transfers for guests.
Hotel prices for: July - August 2026 calendar
The average hotel price this month is 181 USD The best time to book is July 18, with rates starting from 160 USD















































































































































