5 star hotels in Chengdu

The hotel's location is excellent, and the rooms are spacious and bright with complete amenities. Shirley helped us upgrade our room type, which we were very satisfied with, and her service was warm and professional!

Stepping into the hotel felt like entering a dream, with festive decorations that really captured the spirit of the Chinese New Year. The room was spacious, clean, and tidy. Our butler, Maggie, was incredibly warm and welcoming, like an old friend, taking great care of us. She made our trip so warm and enjoyable!

The room had a stale smell and was a bit cold. It was quite a long walk to the restaurant for meals. The room was so cold that it was uncomfortable to stay in. The facilities were a bit old and not well-maintained, and the service experience was just average. They claim to be the top-ranked hotel for children, but during check-in, they didn't even ask if we had kids, nor did they provide children...

The InterContinental Chengdu Global Center Paradise is simply a fantastic place for families with kids! **Location:** It's located on Tianfu Avenue Middle Section in the High-tech Zone, inside the globally renowned mega-structure, the Global Center, making it one of Chengdu's iconic landmarks. **Check-in & Service:** The hotel lobby is incredibly grand and stylish. Check-in was super fast. We had...

The hotel is quite spacious, and dining options nearby are convenient. The room was decent. It's close to SKP, which is great for shoppers. It's also near Shuangliu Airport.

Service: Very welcoming and friendly. Ambiance: Elegant atmosphere. Facilities: The facilities are a bit dated, and the room lighting is a bit dim. Hygiene: Clean.

The rest of the world should learn from this hotel ! The service, and quality of the rooms , and the price , the breakfast bar, ubsolultly everything is the at the top ! I personaly don't beleive any hotel around the world could compete with this Hotel at these prices ! I loved it, and will return !

Well to be honest the location is very easy to find but the cleaning isn’t that much good

Multilingual staff numbers could be improved.

The hotel breakfast tastes very good, there are many parks around, the location is very good, Xiao Ping at the front desk provides very good service, and there is also airport drop-off service. It was a very good hotel stay experience [handshake]

I have stayed in the hotel many times. The overall environment is good. The room is spacious and bright. The breakfast is quite rich. The hotel service is good. I am quite satisfied with the service of Xiao Fan in the lobby. I will consider staying again.

The service of this hotel is very good. The housekeeper Xinxin understood the accommodation requirements in advance and arranged a very good room. She was very considerate and also gave a piece of fruit. The hotel is very close to the airport and is highly recommended!

It was all nice...staff...location.....

Thanks to Lily Liu Wenli from customer service for her dedicated and prompt assistance! My hotel stay was excellent.

This hotel is the perfect choice for business travelers. Its convenient location makes getting around easy, and it's ideal for productive work. The rooms are clean and tidy, with excellent, well-maintained facilities that allow for both work and rest in a comfortable, unpressured environment. The front desk service is professional and efficient, ensuring a smooth check-in process. The staff are highly...

I had a wonderful stay at Holiday Inn Chengdu Century City. The room was comfortable, clean, and well-maintained, and the overall atmosphere of the hotel felt welcoming and relaxing. What really stood out was the service. The staff were friendly, attentive, and genuinely helpful throughout my stay. They even went the extra mile by arranging a wake-up call for me, which I truly appreciated—it showed...

Good if visiting or participating exhibition at the nearby Century City International Exhibition Center. Breakfast space is large and comfortable. There is a large variety of food for breakfast. Very nice. Room is large and comfortable.

Elena is good. Anyways everything is fine.

We had a fantastic stay at this hotel! The room was impressively spacious and spotlessly clean, making it a perfect retreat after a long day of exploring. The amenities were top-notch, and the staff were friendly and accommodating. We thoroughly enjoyed my time here and will definitely be booking again on our next visit. Highly recommended!

Every time I visit Chengdu, I choose to stay here. The location is excellent, with convenient transportation, and the service is superb. After checking in and going upstairs, I discovered they had upgraded me to a suite for free again! The cleaning staff were very polite and enthusiastic when they came in to tidy up. The breakfast was quite rich and worth the price.

My first impression was how many foreigners there were, but my kids loved the vibe. Secondly, it's super close to the subway station, making transportation incredibly convenient. It was a great trip.

I love Chengdu so much and we love Dorsett Chengdu this is our second time back in this hotel. Best hotel in Chengdu ever! The cleaning housekeeper were all so nice and standard is very high here.

The hotel's location is excellent, making it very convenient for getting around. I was also given a room upgrade with my booking this time, which I'm really happy about. Plus, the hotel breakfast is very generous. I'll definitely be staying here again next time.

Everything of this hotel is superb. We got a free room upgrade. Location and cleanliness is good. One flaw is the toilet bowl doesn't come with a bidet and seat warmer during a winter. Otherwise, everything else is top notch.

Staying at the Shangri-La was an amazing experience. As soon as I walked in, I was greeted by the hotel's unique signature fragrance, which was incredibly comforting. The front desk staff were warm and attentive; check-in was efficient and quick, and they thoughtfully upgraded me to an Executive Suite. The room was spacious and very comfortable to stay in. The hotel is located in a prime area, making...

Our family of four was very satisfied with the hotel's service and food. In particular, the air conditioning was incredibly quiet, and the butler service was very attentive. The kids absolutely loved the panda toy they received when we checked out. We will definitely choose Shangri-La Hotel again on our next trip to Chengdu!

The staff at the Shang Palace Chinese restaurant were incredibly dedicated. The front desk staff who assisted me with check-in were also very meticulous and thoughtful. The room had no peculiar smells, the tableware and tea sets were odor-free, and there was no mold in the bathroom.

The double sofa in the room has been replaced with a single one, which opened up a bit more space. However, the bathroom amenities are consistently the worst I've experienced at any Shangri-La, quite out of sync with the hotel's caliber. I was also disappointed to see that the floral arrangement in the lobby was still the same from the ***** New Year; it hasn't been updated. For comparison, I've attached...

The hotel's location is great, right next to a bar street and very close to Chunxi Road. The staff at the front desk and restaurant are very enthusiastic and provide excellent service. I especially want to thank Xiao Peng from the concierge. When I was dropping off and picking up my luggage, he helped me load all my suitcases into the car and even opened and closed the car doors as I left. I really...

They upgraded us to a river-view king room for free when they heard it was our honeymoon, and even sent a complimentary bottle of red wine and a fruit platter. The breakfast was rich and delicious, highly recommended! Xiao Ping and Xiao Feng provided excellent service, helping me resolve issues with a very personalized approach.

The hotel environment was nice, and the Cantonese dim sum was quite good; the all-you-can-eat option at 158 ​​yuan per person was a good deal. There were also hot springs and many other fun activities. I tried the singing bowl game, highly recommended! Also, the hotel staff member, Xiao Zheng, was very friendly; he called ahead to inquire about my room requirements and even brought me a latex pillow

service was wonderful , im deeply thanks to cici , i will visit again because of cici thank you for your help

Extremely satisfied with my stay! I got a free upgrade to a suite on the 24th floor, and there were welcome fruits too. The room layout was well-designed, the temperature was comfortable, and the large bathtub was perfect for a relaxing soak.

The Crowne Plaza Chengdu Wenjiang Hot Spring is such a great deal! The location is convenient, whether you're taking the subway or driving. The front desk staff were warm and efficient, making check-in incredibly smooth. The natural hot springs are definitely the highlight, with over 40 unique pools to choose from. After a soak, you feel completely refreshed. The rooms are spacious and tidy, with...

I absolutely fell in love with Holiday Inn Express China during this trip! My IHG Platinum status made the purchase incredibly worthwhile. I booked a standard room, but a stay at Holiday Inn Express upgraded me to a higher room. I originally booked two nights, but I was so satisfied with the upgraded suite with a living room, a separate dressing room, and an L-shaped desk that I immediately booked...

Service gave wrong information regarding already booked / included spa services - complimentary fruit basked only arrived after complaints A singular butler robot is taking care of all the food deliveries for a huge hotel with 6 elevators. After the food arrived in the hotel lobby, it took from 30 minutes up to 3 hours to get delivered to the room. Why don’t they send a person to deliver food?...

The hot and cold water system in the room's shower isn't working well; it keeps fluctuating between hot and cold. Everything else was fine.

Hotel is very good except receptionists are not good in english need to use google translate - No SPA - No smoking rooms

Great hotel - between the famous twin towers and Tianfu sq and next to Tongzilin metro so you can get anywhere fast.

This hotel is incredibly family-friendly, especially for a family of three. The front desk staff, especially the lady we interacted with, was so responsible and even prepared a packed breakfast for us. We'll definitely be staying here again next time. Highly recommended!

The Executive Lounge, though simple with a limited selection of food and beverages, truly shines because of its incredibly enthusiastic staff. They're proactive in helping guests with any issues, especially Xu Wenyi. I highly recommend that hotel management acknowledge her excellent service!

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The room was clean and the service was excellent. They even gave me a panda fridge magnet when I checked out. The hotel's location is superb, just a few hundred meters from the 'Panda Climbing Wall'.

Good location 10 mins walking distance to IFS, Taikoo li shopping area. The room is comfortable and quiet.

This veteran five-star hotel offers attentive and warm service. The breakfast is abundant, and its location in the bustling city center makes transportation very convenient, with plenty of restaurants and snack bars nearby. The only downsides are that the hotel is a bit old and the bathroom facilities are quite dated.

Cleanliness: Very clean. Ambiance: Great. Service: Excellent service, with a complimentary 3-hour late check-out. Location: Very close to Chunxi Road Pedestrian Street, with lots of food options nearby, super convenient for traveling with kids. Facilities: Room facilities are comprehensive.

The breakfast at Crowne Plaza Chengdu City Centre is incredibly diverse and delicious; I looked forward to it every morning of my stay. The hotel's location is also excellent. It's only about a 10-15 RMB taxi ride to attractions like Wuhou Temple and Du Fu Thatched Cottage. Plus, it's just an 8-minute walk to the Chunxi Road bus terminal, making airport transfers and exploring various sights extremely...

First, the pros: The location is excellent, very close to Chunxi Road, which makes getting to attractions by car very convenient. Now, for the cons: The facilities are old, especially the carpets. Our room was at the end of the hallway and shockingly had no doorbell! Regarding housekeeping: we checked in on May 1st, and the room was cleaned when we returned on May 2nd. However, on the 3rd, the room...

Another reliable stay at Marriott. From the moment I walked in, everything was seamless – efficient front desk, bright and clean rooms, and facilities so well-maintained they showed no signs of wear. Sheon's service, in particular, deserves high praise. From the warm greeting at check-in to the daily check-ins (always there when needed, but never intrusive), it was a testament to understated yet consistently...

This was my first stay at the Marriott Executive Apartments Chengdu, and I was pleasantly surprised. The cleanliness and service, in particular, were exemplary. **Cleanliness:** The room was spotless. From the carpets to the bathroom, everything was sparkling clean, as if brand new. The gleaming glassware and perfectly ironed bed linens really showed their strict cleaning standards, making for a truly...

Before check-in, the Guest Relations Manager proactively called to discuss my needs and preferences in detail. Upon arrival, I was pleasantly surprised to find that not only had my room been upgraded to one with a fantastic view, but a beautiful fruit platter had also been prepared in advance. This series of thoughtful arrangements instantly made me feel incredibly valued. During my stay, all the...

The hotel's location is excellent, making it convenient for getting around. The front desk service was professional and efficient, and check-in was quick. The room was spacious and bright, the bedding was comfortable, and the night view was beautiful. The breakfast offered a wide variety of delicious options. The room was very clean, and the bathroom was spotless. Overall, the service was excellent

I was very satisfied with my stay here. The front desk and room service staff were exceptionally warm, professional, and quick to respond. The room design was modern, the bedding was comfortable, and the bathroom facilities and amenities were of outstanding quality. The hotel's fitness center and heated pool were well-equipped and excellently maintained. Breakfast offered a wide variety of delicious...

The hotel boasts an elegant and grand atmosphere, with a stylish lobby design. The rooms are spacious and bright, and the bedding is incredibly comfortable. The bathroom facilities are pristine, showing great attention to detail. The soundproofing is excellent, ensuring a peaceful and quiet rest. The service team is warm and attentive; from the concierge to room service, their responses are prompt...

The facilities are well-designed and complete, the hygiene is impeccable, the environment is elegant, and the service is attentive. Overall, I had a very good experience.

The location is fantastic, and Front Desk Attendant Xiao Yang provided excellent service. I'm very satisfied and will definitely come back again.

What an amazing five-star service hotel. The staffs are completely helpful and the room was so spacious.

This is an older five-star hotel right by Tianfu Square, and because of that, the room amenities definitely show their age. Also, the room cleaning wasn't very thorough; there was visible dust in many places. The staff service was decent though; check-in and check-out were both quick and efficient.

not that great for 5 star hotel. 3.5 max great big room, great location, great view brakfast with many options, but not that fresh as it should be bad room cleaning

Excellent stay, very comfortable and quiet. The service was great – I brought some local Chengdu snacks and didn't have a bag, but the staff kindly helped me find one. The robot delivery service was also very convenient. I'll definitely stay here again next time. Plus, the location is fantastic, right next to two metro stations, making it easy to get anywhere. The gym is also really good!

The hotel's location is fantastic, right next to the Sichuan Science and Technology Museum. Popular attractions like Chunxi Road, Du Fu Thatched Cottage, and Kuanzhai Alley are all just a short taxi ride away. There are also plenty of great food options nearby, from hotpot to pig trotter rice! The hotel staff are very welcoming, and the breakfast is incredibly varied, offering a wonderful taste of...

This time, I brought my child to Chengdu and chose to stay at the Sheraton Chengdu Lido. The overall experience was incredibly comfortable and pleasant. The hotel is an established property that has been renovated, and the overall quality is excellent. While the room size isn't huge, the internal facilities are complete and practical, making for a very comfortable stay. The service is incredibly thoughtful...

Really enjoyable experience. The breakfast is nice, food they have for lunch is also very good. The room was great and the shower in particular was very good. Happy with the location and overall was very good value - I would stay here again in Chengdu. Also very happy that when I ordered stuff to the hotel they dealt with it very well and I got my parcel promptly.

— The hotel's location is superb, right outside the subway exit, and very close to Chunxi Road, Taikoo Li, and the Chengdu Museum. — The lobby is spacious and grand, making you feel happy and relaxed the moment you walk in. — The rooms are clean and comfortable, and the lotion at the sink smells wonderful. — The staff provided excellent service. We arrived very early, and the front desk immediately...

The biggest perk of a large hotel is not needing a key card to activate the power! Absolutely perfect, big thumbs up ദ്ദി(˵ •̀ ᴗ - ˵ ) ✧ The breakfast was also excellent and varied, and the service was very attentive. Check-in at the front desk was super fast, no long waits. The soundproofing in the hotel is also quite good, ensuring great privacy 👌🏻

Having stayed in so many hotels, this one truly offers incredible value for money! The environment is clean and comfortable, and it's right by the subway station, which is super convenient. The room has everything you could need, and even the pool and gym are free to use – I can hardly believe the price. The staff member, ICE, was especially friendly and helpful, always ready to answer any questions...

The room location is great, with a subway station nearby. The facilities are well-equipped, and the environment is clean and tidy. The room is quite spacious. The hotel staff were very helpful and provided excellent service. Overall, I'm very satisfied with my stay and highly recommend it!

Every time I visit Chengdu, I stay at Jinjiang Hotel. The staff are very friendly, and the rooms are clean and comfortable. It's also very convenient for getting around; Kuanzhai Alley is only 1.5 km away. The breakfast spread is excellent. I'll definitely choose Jinjiang Hotel again on my next trip to Chengdu.

This is an older, well-established hotel in Chengdu with an excellent location and beautiful garden landscaping. It's conveniently located with good transportation links and a full range of facilities. The only downside is that it's been around for a while, so some of the interior furnishings are a bit dated.

Coming to Chengdu for a trip, I chose Jinjiang Hotel for its price, location, and dining. I stayed for five consecutive days and was very satisfied. Many thanks to front desk staff Luo Huilin and Wang Ruqi, as well as housekeeping's Zhang Yunyan, for their warm and attentive service.

The hotel environment was clean and tidy, the staff were very friendly and helpful, and the food selection was good. It's also very close to Chunxi Road. Overall, it was a great experience!

The hotel is a time-honored venue that has long symbolized luxury in my hometown of Chengdu. While many newer, more modern hotels have come to the city, I still choose to stay at the Jingjiang Hotel because of my childhood fantasies about it. The hotel did not disappoint, offering an excellent environment and particularly outstanding service. Although we had a little drama—I was allocated a room right...

The hotel boasts a prime location, very close to Tianfu Square Metro Station, making it super convenient to get to Chunxi Road. The breakfast was also excellent and plentiful. However, there was no communication from staff before my arrival, and during check-in, I wasn't informed about breakfast details. I also had to carry my own luggage to the room. Overall, the service aspect definitely fell a bit...

This was my first time booking a Marriott, and the experience was great! The room was very clean and spacious. The service was excellent. I would definitely recommend it to everyone. It's also very close to the metro station, so getting around is super convenient.

The room was clean, hygienic, comfortable, and spacious. The service was excellent, and the location was great. Nancy, Kelly, and Bella all deserve commendation.

The hotel is luxurious, and the rooms are spacious and bright, with butler service. The location is excellent, within walking distance to Chunxi Road. The breakfast is rich and exquisite. Overall, it's very good, and I would choose Marriott again next time.

The hotel is conveniently located on Chunxi Road, just a 3-5 minute walk to the metro station. My stay this time was fantastic! The concierge added me on WeChat beforehand to greet me and recommend a ton of great food. Upon arrival, the overall experience was also excellent; the service was warm and welcoming, and the staff member主动 helped me with my luggage. The front desk lady was also very efficient...

Exceeded expectations! I was worried that an older hotel might have outdated facilities, but that wasn't the case at all. The location is fantastic, right next to Chunxi Road. The room was clean and tidy, and the breakfast was good, especially the Guokui (a type of flatbread)!

Located right at the intersection of Chunxi Road, just a 5-minute walk from Taikoo Li, this hotel is incredibly convenient for dining, entertainment, and shopping. It's also very close to the metro station. The hygiene and environment are excellent. The young lady at check-out even gave me a parting gift. The hotel also offers travel photography services. My first experience here was fantastic!

I highly recommend this hotel! The location is fantastic, right outside the most bustling Chunxi Road and Taikoo Li. There are chain restaurants, local 'fly' restaurants, and bars all around, and it's very close to the subway station. We chose a twin room, and you can push the beds together to make a huge 2.4-meter bed, which was perfect for our family of three with no stress at all! The noodle bar...

The hotel and room were spotless, and everyone was incredibly polite. The service was excellent and very thoughtful. We felt very much at home. Highly recommended!

This hotel came highly recommended by a friend, and from the ground floor lobby to the 15th-floor reception, you can immediately feel Hyatt's distinctive and unique design. Stepping into the room, you'll notice that all the control switches, handles, and even the tables and chairs seem a bit lower than in standard hotels. As someone from Beijing, I initially found this slightly uncomfortable, but once...

The room was spacious, and the location was very convenient. You could even see the pandas' bottoms from the room, and the service was excellent.

["The environment is clean and comfortable, and the service is warm and thoughtful – absolutely delightful!","Convenient location with complete facilities; the check-in experience was excellent.","The room is clean and quiet, the service is considerate, and the value for money is outstanding.","Clean and hygienic with a good environment, and attentive service made for a comfortable stay.","New facilities...

This hotel is located in the heart of Wenjiang District, very close to the park, making it convenient for transportation. The surrounding area is lively, and it offers great value for money. The environment is quiet and comfortable, the rooms are well-equipped, and the breakfast is incredibly rich. I will definitely book here again for my next stay.

You can tell its past luxury from the decor and professionalism

The service was excellent. They gave me a upgrade for free.

The service was excellent. They gave me a upgrade for free.

I love this hotel! The room is spectacular, very clean, and has everything you need. The view outside is perfect, with lots of greenery, and it’s conveniently close to the park and a small fruit market that opens after 7 PM. Breakfast is excellent—I never got bored of it! The receptionists are kind and helpful, which made my stay even better. The only thing I wish is that there was a self-service laundry...

Good hotel awesome Staff nice food perfect room

Fantastic hotel experience! The location is super convenient, close to the subway and shopping areas, making getting around and shopping a breeze. The room was clean, tidy, and odor-free, and the bedding was soft, ensuring a great night's sleep. The front desk staff were incredibly enthusiastic and helpful, making the entire process, from check-in to check-out, seamless. Check-in was quick, and the...

I've stayed at this hotel multiple times! The location is fantastic, right in a bustling commercial area, making it super convenient for sightseeing. The room decor is cozy, and the bedding is soft and comfortable. The service from Tina and Molly at the hotel is absolutely exceptional; the staff are warm, attentive, and always willing to help. The breakfast offers a wide variety of choices and tastes...

The hotel's location is absolutely fantastic! Right outside, you'll find a bustling commercial area and a subway station, making it super convenient for shopping, dining, and entertainment. The view is also amazing; when you open the curtains, you get a great street view, including the lively Longhu Tianjie. Tina at the front desk was incredibly responsive and always ready to help. Molly was also very...

breakfast : no glasses available , after asking the reply that i can use a soup bowle to take it for the orange juice ?! no tea bags available, need to bagger to get one , realy lousy service

Luca was very helpful and friendly

Staff needs some training on basic English . Otherwise a fantastic hotel. Clean, glamorous and grand

This hotel boasts an excellent location, making it incredibly convenient for business travelers in Chengdu, as it's close to my appointments. The value for money is also exceptional, meeting all my expectations. The breakfast was good, and the room was clean and well-maintained with great facilities, including a pool and a spa. Initially, I had a small request, and the Guest Relations Manager, MM,...

I've lost count of how many times I've been to Chengdu, and I always stay at Minyoun Shangya. I know the location like the back of my hand, and the front desk even remembers me. The rooms are always clean and comfortable, and I never tire of the view of the Jinjiang River from the window, no matter how many times I've seen it. This past weekend, I came again for two days and didn't go anywhere, just...

My business trip stay was excellent! The hotel is in a prime location in the city center, which is very convenient for business travelers, and it has a parking lot. The room was clean, tidy, quiet, and comfortable, with good soundproofing, ensuring a high quality of rest. The manager, Ms. MM, processed my check-out very efficiently. I had to leave quickly, and she later helped arrange the invoice,...

Facilities: Well-equipped but a bit dated, not enough power outlets which was inconvenient. Hygiene: Clean and tidy. Environment: Great views from the 20th floor in the high-rise, beautiful river scenery. Service: Good attitude, except for the unreasonable 500 deposit required at check-in (which isn't refunded immediately upon check-out, you have to wait until after the room inspection). Other than...

The hotel is clean and tidy, with good soundproofing. Its location is excellent, with a food street and a coffee shop alley nearby. It's a hidden gem in a less crowded area, even during the May Day holiday. The riverside is very peaceful. The staff were very friendly and even upgraded me to a river-view room for free.

Came to Chengdu with a few friends for the May Day holiday and booked two rooms for three nights. Even though it was busy, the hotel experience didn't disappoint. Our rooms overlooked the Jinjiang River, and we enjoyed drinks and the night view together in one of the rooms. It was easy to get around by subway to visit attractions. Our butler, Grace, recommended some fantastic local eateries that were...

I really enjoyed my stay at this hotel for two days, and I even extended it for another day. The breakfast selection was rich and varied, with fresh ingredients. It's super convenient for getting around, being very close to the subway station, and the surrounding area is great for a stroll too.

The location is excellent, very close to the South Station and the subway, and it's surprisingly quiet despite facing a large park. The hotel is also very well-maintained. Overall, I was very satisfied with the service and found it to be great value for money!

The hotel is super nice. Location is great. Hotel amenities are plentiful. Breakfast has good selection. Price is very reasonable for this level of hotel.

The hotel was great! Both the front desk and the restaurant were excellent. The only thing that bothered me was the female manager of this hotel. Her attitude and communication style made me want to leave a bad review right away, and I still do. Every time I book online, I avoid using the company's corporate rate, all because of how uncomfortable her way of speaking made me feel before! Every time...

The overall environment lives up to a classic five-star hotel. The location is convenient, the price is reasonable, and the usual services are in order. Although the facilities are a bit old-fashioned, they are still perfectly functional. The only issue was that the air conditioning couldn't provide heating this month, and it gets quite chilly in Chengdu on rainy days. My room was 17°C (63°F). Breakfast...

The facilities and services are top-notch, everything is clean, and the staff are very polite. The location is quite convenient too; it's just a few minutes' walk from the subway station, and there are restaurants nearby where you can grab a bite to eat.

The service has improved compared to before, but the noise problem in the hotel is still very serious. The room above was making noise all night long and I was woken up many times at night. I hope the hotel can improve the serious noise problem.

The room was spacious, the bedding was spotless, and the overall cleanliness was excellent, providing a good basic experience. The front desk service was particularly commendable. The staff were proactive and enthusiastic, proactively inquiring about and addressing guests' needs, which greatly enhanced the overall experience. However, the hotel's dining service had significant shortcomings, with lunch...

Overall satisfied with the hotel. Good size of room and comfy bed.

There are three reasons for this rating. First, the hotel gym staff and resident trainer were quite rude. Not only was they loud in the gym, but they also occupied the equipment and ate watermelon, disrupting guests' workouts. Secondly, the trainer inexplicably came over and said guests were running too loudly. I was puzzled. If normal running could be called loud, then did this staff member's loud...

Very professional service, especially Simon, the duty manager in the communication team, who helped coordinate the room arrangement and check-out time, was very thoughtful, and the room was very comfortable. Sure enough, it was still the old Crowne Plaza service standard.

I come to Sichuan for mountain climbing many times every year, and I only stay near Baicao Road when I land in Chengdu. This time I chose Crowne Plaza. The fatigue after climbing the mountain was perfectly relieved in this hotel. It is very comfortable in all aspects. The service of Xiaoyu, the front desk staff, is also very kind. The whole hotel is super nice. I will only stay in this hotel in the...

The room was spacious and had an 'old money' vibe. The location was super convenient, with a direct view of the Bamboo Shoot Tower at the Panda Base from upstairs. Dinner at the Chinese restaurant was good, allowing us to try several dishes with their smaller portions. I'd definitely consider staying here again next time I visit the pandas.

The hotel is about a 30-minute taxi ride from the city center and a 10-minute taxi ride from the Panda Research Base. We booked the panda-themed family room, which was full of panda elements – the cups, slippers, and bedding were all adorable. You can even see the pagoda of the Panda Base in the distance. Less than a 10-minute walk downhill from the hotel, there's a neighborhood with ground-floor...

The room was clean and odor-free, and the children's amenities were comprehensive (the kids' shampoo and body wash were a great touch!). The disposable slippers were high-quality and the panda design was unique. There's a bathtub, which my baby loved for a soak. **Transportation:** Getting around means either taking a taxi, or there are shared e-scooters and a bus stop about 300-400 meters away....

The room facilities were a bit old but still relatively clean. The service attitude was good, and the breakfast was decent overall, with local specialties like noodles and rice vermicelli at the live cooking station. The large lawn behind the hotel and the church on the hill are great spots for a walk or for kids to play.

The room was great, and the front desk staff, especially the ladies, were incredibly welcoming. The room key card was really unique and pretty. Breakfast wasn't crowded at all, which made for a pleasant experience. There were lots of activities for kids too. This hotel is definitely worth coming back to!

Hygiene: No issues found. Environment: The location is very close to the Panda Base, perfect for an early morning visit to see Hua Hua. It's actually situated in the center of the Poly 198 development, facing a lake. The lobby has many adorable panda plushies. Facilities: Meets five-star standards. The shower handle design is a bit awkward to use, but everything else is fine. Service: They called me...