Hotel Parentium Plava Laguna in Porec

It says 4 stars but it is actually 3 stars hotel...if you do not a kettle in the room or coffee machine, then you do not deserve 4 stars. Another funny thing, they told me that there is a fitness center in -1 24/7 I came at 06:45 and nothing...there was only a sign for wellness open at 09:00...?? The only plus is the location near the beach.

Our experience with friends.
Check-in:
We both reservated superior room 1 month before. We arrived at the location and they told us due to the conference the rooms we reservated are fully booked. Seems like conference people have priority even if we booked way ahead. I feel this to be terrible performance for such class hotel, they should just tell the people that superior rooms are all booked and they should give THEM the classic rooms instead. They offered some kind of compensation: we could do late checkout instead of 12:00 we could checkout at 18:00, that's all. As they downgraded our room from park view we received a room with very bad view, if you can call that a view at all.

Dinner:
Under average, for premium hotel even worse. I haven't eaten worse sushi anywhere, better they remove it completely. Even the LIDL sushi is way better than. Fruit like watermelon and melon tereible. People were leaving watermelon on their plates because it was too ripe you could notice by slimy dark red surfaces, tasted even worse. Melon someone does not know how to cut it, it was hard as a raw potato.
No free drinks, even no free water. 0,2L juice costs nearly 4,30€, 1L water 4,80€. Overpriced drinks at dinner because you can get a cocktail in pool for 6,40€. Other 3 star hotels that are half price per night offer free drinks, free beer and free wine at dinner.

Breakfast:
Overall good. Not many food with chicken if any at all. At least here you get free coffee, milk, hot water and different kind of juice.
The juice is just syrup mixed with water. I think they don't use the mesh filter on their faucets because there were tiny stones on the bottom of the glass.

Pool:
They are OK. It says one of the outside pools should be heated, which it was on the first day. Next day it was cold.

Overall, not exactly good performance. The rooms were great.

We stayed at Hotel Parentium Plava Laguna in July 2025.
First, I’d like to acknowledge the many positives:
The hotel itself is visually impressive, with a welcoming entrance, modern and stylish lobby and well maintained facilities. The outdoor pool area is large and beautiful, and the beach access is lovely. There's also a heated indoor pool, which is great on rainy days.
The buffet meals, both at breakfast and dinner, were generally good with a rich variety, fresh ingredients and good taste overall. However, the desserts were disappointing: industrial, low quality and not up to the level expected with the other food quality.

Unfortunately, the room experience and service significantly detracted from our stay.
We were initially assigned room 128, which felt like one of the worst located rooms in the hotel. It was very small for three people, and once the extra bed was there, there was barely space to move.
The balcony faced a roof (first floor) with no view at all. Most concerning there was a bee or wasp nest directly on the balcony wall and we couldn't open the balcony door and of course not sit outside.
When I asked reception to change rooms, I was told no alternatives were available. Only after the housekeeper came, saw the problem with the bees and confirmed nothing could be done, were we suddenly offered another room (167). This felt frustrating and frankly disrespectful as if my complaint wasn’t taken seriously until someone on staff saw it themselves.

In the new room, the bed for our teenage son (14.5 years old) was a fold out sofa bed, which was uncomfortable and not suitable for someone his size and age.
Also, I was surprised to find that
There was no electric kettle or coffee/tea set in the room something expected even in basic 4-star hotels.
There wasn’t even a complimentary bottle of water upon arrival, which would be a small but appreciated gesture after a long journey.
After raising our concerns, we were offered a late check-out until 6:00 PM, but this wasn’t helpful for us as we had a long drive back to Italy and had to leave early anyway. While we appreciated the gesture, it didn’t truly address the core issues we experienced.

Overall, we felt that the experience did not match the price we paid. Considering the quality of the room and the service. the value for money was not adequate