Latchi Family Resort in Polis Chrysochous

+ Location
- Cockroaches and bugs

I had planned to stay 4 nights but only stayed 1 and that’s because I was too tired to find somewhere else that 1st night. I was there the 1st of May. None of the pools were filled and they said it’s because they don’t fill them until the end of May when it’s warmer, but it’s not listed anywhere on the website that the pools would be empty. I was looking forward to swimming and sitting by the pool most days so this was a big disappointment. Then, I couldn’t access wifi or get a workable phone signal from our room- not a huge deal if you’re planning to detox from your phone while there, but a big deal for me as I was traveling alone and felt a little uneasy. Finally my door to my apartment wouldn’t stay locked when the handle was jiggled. What sealed the deal was dirty water coming from the supposed filtered water faucet, noisy neighbors on either side and above me, on top of loud construction/lawn maintenance sounds right in front of my room as they were preparing the grounds for the upcoming busy summer season. Also, my room had such a strong chemical/perfume smell after they cleaned it that I couldn’t sleep-in my experience, usually Eco hotels are more interested in using chemical free cleaning solutions. In my opinion, if you’re paying this much, the property should be prepared for guests before opening their doors- aka the grounds should be mowed, all construction and updates complete and at least 1 pool filled. Maybe only stay here during June-August when it’s ready for guests.
Positives: the room is spacious and was very clean. They upgraded me to a pool-side sea view for free. There’s an automatic hot water kettle and mini fridge with counter space to make food. The bathroom has a tub which is convenient for children. There were 2 sunning chairs outside our room. They were willing to offer me gluten and dairy free options but I didn’t visit the restaurant to know what that would have been like. *The owners were VERY gracious, kind, gentle and understanding- this is why I gave it 2 stars and am willing to suggest that maybe guests stay during the busy summer season.*