Aelia Wellness Retreat Hotel

It's such a shame. The place looks beautiful, and it's clear that a lot of time, money, and effort went into designing Aelia. However, there seems to be absolutely no ongoing maintenance. It feels like nothing has been done to preserve the property since it was built. We visited today, and with two christenings and a wedding taking place, it’s easy to see why they may not bother with the spa or other facilities when they're generating significant income from events. The last time I visited a couple of years ago, I was already disappointed with the massage service. I had booked a facial and a massage. Typically, a neck massage is included during a facial. I was in the same room as a friend, and when her therapist started her neck massage, my therapist quietly whispered in my ear: "Since you're getting a massage later, you don’t want the neck massage now, right?" — and left before I had a chance to reply. Today, I decided to give Aelia another chance and booked a massage and lunch with friends. We were greeted at reception and asked to wait in the waiting area, which was uncomfortably warm due to the lack of air conditioning. We weren’t offered anything to drink — not even water. Visible signs of decay could be seen on the walls and floor, and the tent above us was covered in black mold. To be fair, the massage itself was quite good. The lunch was also enjoyable, but again, the overall maintenance was lacking. For example, the menus were just printed on cheap paper, worn and torn. Finally, you can't really call this a spa, with just a few treatment rooms for massage. It needs at least a swimming pool. A sauna and steam room would be nice, but a swimming pool is a must. There is absolutely nothing to do after you finish your therapy. Overall, while the place looks nice at first glance, it’s in desperate need of proper maintenance, renovation, and improved service.

I recently stayed at Aelia Wellness , and unfortunately, my experience was far from satisfactory. The breakfast left much to be desired, offering almost no variety. Additionally, the absence of a kettle or coffee and tea in the rooms, made the overall stay quite inconvenient. Plus the glass we got from the bar had lip marks on them. They do not provide paracetamol or aspirin as they told me “it is illegal” which makes no sense. If you need any mild, widely accessible painkillers you should either go ged them yourself at midnight (which the nearest shop is 3 miles away) or call the ambulance.

Everything was bad! From the staff to the accommodation, and the place. They tried to charge us with more money and then they say it was a mistake from their system. We woke up to have breakfast and then there was nothing to eat, nothing prepared. We asked to the waiter why, and he said it was because we were the only guests in the hotel, and they could maybe prepare something for us…. And the all kind of coffes were extra charge!!!!Then it is not worth it for the money about massages ! The therapist are not professionals and the price are very high !!!! Not recommended it at all!!!!!!