Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères in Aix-en-Provence
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Hotel opened in 1973, renovated in 2007. In this hotel 80 rooms, 2 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Fri] 06:30-09:30 Open
[Sat - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of €500.00 (approx. US$594.32) is charged. This property accepts credit cards, cash and debit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Shower/Bathtub
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Bottled water
- Free Wi-Fi
- Internet
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Barbecue grill(s)
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Golf course (within 3 km)
- Doctor
- Solarium
- First Aid Kit
- Children's playground
- Family/Kid Friendly
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: Hotel Novotel Aix en Provence Pont de l'Arc Fenouilleres
Map
Reviews
We booked by phone for the same evening and were clearly told that breakfast was included in the room rate. Upon arrival, we reconfirmed the price and paid in full. The next morning, at check-out, they insisted that breakfast was not included and made us pay extra, despite our protests.
To make things worse, an online check for the following night showed the same room with breakfast included at a lower price. When I reached out to customer service, their answer was simply that “on that specific night breakfast was not included.” No apology, no recognition of their mistake.
Our good faith was evident, yet they preferred to lose a customer rather than admit an error. Totally unprofessional and disappointing.
There are plenty of hotels that value their guests — this one clearly doesn’t.
Partway through feeding, however, a staff member came over and told us we were not allowed to eat there and that the only place we could feed our child was inside our room or by ordering from the kids’ menu in the restaurant. The way this was communicated felt unnecessarily rude and confrontational, especially given the challenges of feeding a toddler.
For a hotel that promotes itself as family-friendly, the lack of welcoming common spaces to feed young children is disheartening. We appreciated the comfort of the room, but the attitude of the restaurant staff and the strict policy around eating areas made our stay less enjoyable than it could have been.
Not impressed with the fact you cannot get any food outside of the restaurant hours. We arrived after an 8hour journey at 3pm and were told we couldn’t even get sandwiches or any other food until the restaurant opened at 7pm. If you class your hotel as 4* it should really have some kind of food available all day. That’s the only thing that let it down for us as there are no shops nearby. We had to drive out to get some food
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères
How much does it cost to stay at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
The cost of staying in Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 160 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
You can book Run of House, Bed in Dorm, Standard room, Standard Single room, Standard Triple room, Standard Family room, Standard Single Family room, Standard Double Family room, Standard Double room, Standard Quadruple room, Standard Quadruple Family room, Comfort room, Comfort Double room, Business room, Business Double room, Superior room, Superior Single room, Superior Quadruple room, Superior Family room, Superior Double room, Superior Double Family room, Superior Triple room, Deluxe room, Deluxe Single room, Deluxe Triple room, Executive room, Executive Single room, Executive Double room, Executive Triple room, Executive Triple room with balcony, Executive Quadruple room, Classic room, 1 Bedroom Classic room, Classic Single room, Classic Family room, Classic Double room, Classic Double room with city view, Classic Double Family room, Classic Triple room, Classic Quadruple room, Classic Quadruple Family room, Privilege room, Privilege Double room, Villa, 2 Bedrooms Villa, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères?
Check-in at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères is possible from 15:00, check-out is until 11:00.
Does Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères have a pool?
Yes, Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères has a swimming pool for guests.
Are pets allowed at Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères?
Yes, pets are welcome at Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères from the nearest airport?
The nearest airport is Marseille Provence Airport, located about 26 mins from hotel by car (26.3 km) away.
What’s the cancellation policy at Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères?
The cancellation policy at Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères depends on your room type and booking terms.
Does Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères offer airport transfers?
No, Novotel Aix-en-Provence Pont-De-l'Arc Fenouillères does not provide airport transfers for guests.
Hotels you might also like
Hotel prices for: August - September 2026 calendar
The average hotel price this month is 157 USD The best time to book is August 14, with rates starting from 134 USD






































































































