Hotel im Kornspeicher in Marburg

I do not recommend it at all. I inquired about a late check-out on the day of arrival, and they assured me there would be no problem, even without any additional cost. On the day of departure, in the morning, I asked for a check-out at 2:00 PM, and they said it was fine, with a small fee. To my surprise, when I went to collect my belongings and check out, my card didn't open the room. At the reception, they told me I needed to pay €80 for a new card, claiming they couldn't clean the room because my luggage was inside. €80! And if not paid, I couldn't retrieve my luggage. All handled very poorly. I stayed three nights, and they didn't clean the room any of the days. They showed no concern for cleanliness during my stay, and they didn't refill the shower gel. When I questioned why I was charged for a full night, as it seemed excessive, the reception responded, "Well, we don't charge you for breakfast." A disaster in management, service, and customer treatment. I will never return.

Contrary to what the management says in their response to my rating, cancellation is not free at this hotel, like most hotels on booking.com. What they describe as "aggressive behaviour" was only my justifiable objections to the welcome, their attitude and poor service. When I said, the first day, that I would be writing a negative review, the receptionist just shrugged.

As far as how I left the room, we stayed three nights. The room was cleaned after each night. Had I been excessively untidy, there were two opportunities to tell me about it before the final check-out. Nothing was mentioned. Furthermore, if a guest actually does leave a room in such a state that it takes two days to clean, the hotel can claim damages. They did not. Also, I just happened to notice that the hotel was listed as fully booked for the nights following my stay before I checked out, so they clearly did rent out the room.

Unfriendly staff (only the first day of my stay) and the rooms are too warm and way too loud (directly on a train line in an industry park).
The rooms are very clean, modern and very large though.