Aedenlife Hotel & Resort Rügen in Trent

The staff try really hard here, the manager of the hotel walks around at breakfast filling his own plate instead of helping out! Do not be disillusioned by their impressive looking website, having stayed in many proper resorts, this hotel has a very long way to go to achieve that status.

The apartments are really nice, great for a family, but never cleaned!! 4 days in a row we put out our please clean room sign and the bread crumbs that were under the table when we checked in were still there at check out!!! May I also add that the so called male room cleaners looked about 15 years old! They would be better suited to testing computer games than cleaning 4* hotel rooms as a job.

There was no kids menu. know where to be seen. We asked for it but each staff member told us there was none so our child had to have chips on 2 evenings. On check out the lady told us they did have a children’s menu, we suspect she was covering her tracks at that stage because she was not happy that we were so honestly unhappy to her about the room cleanliness and that we had to pay 15€ a night for a car parking space..

Since arriving home it’s very hard to say we are totally satisfied and happy with having spent so much money in this hotel.. there has been an overall hike in prices since the pandemic but you go away from this place feeling absolutely robbed blind!!

If I was to sum it up in one word it would be Ripoff.