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56 USD
Arcade Hotel in Wuppertal
🌍 Germany, Wuppertal, Mäuerchen 4
● Center: 2.9 km
✅ Excellent breakfast with a large variety, including vegan options and honeycomb, praised in multiple reviews ✅ Friendly and professional staff, with particular commendation for reception service and helpfulness ✅ Clean, comfortable rooms with soundproofing and good heating ✅ Convenient central location near the main station and Wuppertal’s Schwebebahn ✅ Free WiFi and some rooms equipped with safes and other amenities ❌ Several guests reported poor communication and unprofessional handling of booking issues, including ignored emails and lack of refunds ❌ Some rooms, especially single occupancy, are small with small windows and no tea/coffee making facilities ❌ Parking can be complicated due to nearby roadworks and the hotel's layout, despite free parking availability ❌ Limited bar service with only a small selection of drinks at reception ❌ Noise from nearby traffic, trains, and the Schwebebahn was noted as bothersome by some reviewers
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Rooms and prices
2 guests
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Standard Double room
Wireless internet, shower and private bathroom
Beds:
63 USD
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Standard Single room
Wireless internet, shower and private bathroom
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65 USD
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Comfort Double room
Wireless internet and private bathroom
Beds:
66 USD
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Comfort Single room
Wireless internet, shower and private bathroom
Beds:
66 USD
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Run of House
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Bed in Dorm
Shared bathroom
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Standard room
Wireless internet and private bathroom
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4 x
Standard Quadruple room
Private bathroom
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Comfort room
Wireless internet and private bathroom
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4 x
Comfort Quadruple room
Private bathroom
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Business room
Private bathroom
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Business Double room
Private bathroom
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Deluxe room
Private bathroom
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Description
Arcade Hotel is a three-star establishment built in 2009, offering a wide choice of room types from Run of House to Deluxe rooms. Guests can expect clean, soundproof rooms with heating and non-smoking policies throughout the property. Family rooms and facilities for disabled guests are available, alongside services like a bar, laundry, concierge, and a tour desk. The hotel provides free parking and WiFi, with a small bar at reception for limited drinks. Breakfast is served as a buffet with a notable selection including plant-based options and even honeycomb. While some guests praise the friendly and professional staff and the cleanliness of the rooms, others have reported poor communication and issues with customer service. The hotel is considered better than some four-star hotels by certain visitors, although room sizes vary and some single rooms are small but efficiently designed.
Location
Located at Mäuerchen 4 in Wuppertal, the Arcade Hotel sits close to the city center and is about a 10-minute walk from the central railway station. It is near Wuppertal's famous Schwebebahn suspended tramway. Several dining options are within 300 meters, including Cafe & Bar Celona (172 m), Nudelland (236 m), and MAREDO Steakhouse (294 m). The airport is approximately 26 km away at QDU station. The location provides easy access to shops, bars, and public transport, making it convenient for travelers aiming to explore the city or commute to nearby Cologne and Düsseldorf.
Tips
- If you arrive late, contact the hotel in advance to arrange check-in as reception closes at 10 pm.
- Consider using the breakfast buffet for good value and variety, including vegan options and honeycomb.
- For parking, be prepared for complicated access due to nearby roadworks and allow extra time to find your way.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Sat - Sun] 07:00-11:00 Open
[Mon - Fri] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Fee: €12.00 (approx. US$13.92) per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00-22:00. Check out time: 11:00.
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Services and facilities
General
- Shopping on site
- Computer
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- All Spaces Non-Smoking (public and private)
- Reception desk
Rooms
- Non-smoking rooms
- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
Meals
- Bar
- Breakfast
- Packed Lunches
Internet
- Free Wi-Fi
Languages Spoken
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Parking
- Parking
- Parking nearby
Business
- Fax and copy machine
Sports
- Golf course (within 3 km)
Beauty and wellness
- Beauty services
- First Aid Kit
Pets
- Pets allowed
Video: Arcade Hotel, Wuppertal, Germany | Travel Facts
Map
Reviews
16.02.2026
This is one of the most disappointing and unprofessional hotel experiences I have ever encountered. On February 2rd, I booked a room at this hotel. Shortly after the booking, it became clear that the location was completely unsuitable, despite having been recommended. We acted responsibly and immediately contacted the hotel to explain the situation. What followed was shocking. Instead of offering help or even basic communication, the receptionist informed us that we would need to personally contact the hotel owner to resolve the issue. This raises a serious question: is every guest expected to chase the owner just to receive basic customer service? We then contacted the hotel through every possible official channel: *********** direct email WhatsApp The result? Silence. Most messages were ignored entirely. No explanation. No discussion. No professionalism. And, of course, not a single euro was refunded. This behavior demonstrates a business that is not service-oriented, not client-focused, and not interested in reputation or long-term success. It shows complete disregard not only for guests, but even for potential future customers. What makes this situation even more absurd is that we will be visiting this city again next month. Needless to say, we will never, under any circumstances, consider this hotel again. If €70 -80 is worth more to you than your reputation, then that says everything a future guest needs to know.
11.06.2025
Staff let me leave my luggage at 11 in morning, and gave me the room key to use after the room had been cleaned (note - reception is closed between 11a.m. and 2)
Considering the central location the hotel is very quiet
The breakfast was excellent for this type of hotel. It hadvarious plant based milks and yogurts
The staff generally were very cheerful - not the norm in German customer facing roles
The whole stay was a pleasant surprise
Considering the central location the hotel is very quiet
The breakfast was excellent for this type of hotel. It hadvarious plant based milks and yogurts
The staff generally were very cheerful - not the norm in German customer facing roles
The whole stay was a pleasant surprise
09.04.2025
this hotel & its rooms gives you a warmth of homely feeling. the breakfast though not elaborate but is just enough & a lot of choices for things that they offer. i was amazed by the variety of jam & butter that they keep. the breakfast staff was very friendly & welcoming. single occupancy rooms may look small but they are very well laid out & designed. trains station, shopping & restaurants are steps away.
08.03.2025
A nice hotel in the city center. The rooms were very clean. The staff spoke very good English and were friendly. They upgraded our booking to a family suite, which was really Kool.
Breakfast was nice with a lot of varieties. Timing was much longer than usual starting at 7 in the morning to 11am on the weekends. A small catch is the water bottles were not complementary and charged 2 euro each. They have a note written but it's very easy to miss it.
Definitely a recommended place for a night or two for easy access to everything.
Breakfast was nice with a lot of varieties. Timing was much longer than usual starting at 7 in the morning to 11am on the weekends. A small catch is the water bottles were not complementary and charged 2 euro each. They have a note written but it's very easy to miss it.
Definitely a recommended place for a night or two for easy access to everything.
11.12.2024
Excellent customer service at reception - especially on arrival when we were late for the check- in slot (Reception closes at 10pm message call ahead to arrange late check-in if you're going to arrive later) - the friendly, welcoming receptionist stayed on duty 20 mins beyond her shift until we arrived.
Comfort Rooms are clean, spacious and comfortable - being a Brit I would have appreciated tea/coffee making facilities in the room but this isn't the norm in Germany and it wasn't a big issue/problem.
Breakfast buffet at £4 per person was excellent value and good quality with plenty of variety. Again staff were excellent - friendly, helpful and welcoming. No other meals are served but plebty of cafés, bars, restaurants within 2 mins. There is a bar with limited drinks in reception.
Location is great for shops, bars, public transport and railway station (10 min walk - taxi takes a seemingly lobg route but this is because of a very quirky road system), and Wuppertal's famous Schwebebahn, the C19th suspended tramway that runs suspended the above the River Wupper from one end if the town to the other...amazing. Ķöln and Dusseldorf are easily accessible by frequent trains.
Highly recommend this hotel.
Comfort Rooms are clean, spacious and comfortable - being a Brit I would have appreciated tea/coffee making facilities in the room but this isn't the norm in Germany and it wasn't a big issue/problem.
Breakfast buffet at £4 per person was excellent value and good quality with plenty of variety. Again staff were excellent - friendly, helpful and welcoming. No other meals are served but plebty of cafés, bars, restaurants within 2 mins. There is a bar with limited drinks in reception.
Location is great for shops, bars, public transport and railway station (10 min walk - taxi takes a seemingly lobg route but this is because of a very quirky road system), and Wuppertal's famous Schwebebahn, the C19th suspended tramway that runs suspended the above the River Wupper from one end if the town to the other...amazing. Ķöln and Dusseldorf are easily accessible by frequent trains.
Highly recommend this hotel.
06.10.2024
Excellent friendly staff great rooms really clean . City centre location only 5 minutes from central rail station
23.07.2024
Awful experience with this hotel, communication is none existent. Never get back to emails or phone calls. I just hope everything goes well at the hotel as if it doesn’t you’re in for a dreadful experience. Complete radio silence in how they deal with a situation. I made a mistake when booking initially and then from that date forward it’s been an awful experience with little to no sympathy to my situation. Never ever will I go to this hotel or recommend it to anyone.
09.07.2024
Wuppertal
Excellent stay friendly staff from Reception, Restaurants to Cleaners very helpful. Very quick laundry service as well great choice of Breakfast
Excellent stay friendly staff from Reception, Restaurants to Cleaners very helpful. Very quick laundry service as well great choice of Breakfast
23.06.2024
Great stay in a good location
17.06.2024
We were going to the euros and saw this hotel for £100 per night. In places like cologne they were charging near £300. Right away the price of this place was good. The lady on reception was friendly and told us all the information we would need and explained the night entrance to us very well. We were also promised twin beds in the room and we were given them. The breakfast at €20 pp is a scam so we avoided that as there are plenty to places to eat and drink in the area. The room was basic but it was clean and spacious enough. The beds were comfy and it also has a tv (only German channels but it’s expected really.) The toilet has an adequate shower. They leave free water and glasses in the rooms too. Overall this is a good hotel that does the job for a few nights at a great price during a major tournament. I’d definitely recommend staying here.
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POIs near hotel
Armenpflegedenkmal (2 min)
Armenpflegedenkmal commemorates the charitable efforts to support the poor in Elberfeld, Wuppertal.
Jubiläumsbrunnen (4 min)
The Jubiläumsbrunnen fountain commemorates the 25th anniversary of the Elberfeld Beautification Association from 1895.
Astropfad: Uranus (9 min)
Astropfad: Uranus is an educational trail in Wuppertal focusing on the planet Uranus and related astronomy topics.
Gerechtigkeitsbrunnen (15 min)
Designed by Bernhard Hoetger, the Gerechtigkeitsbrunnen fountain was built in 1910 and symbolizes justice.
Bandwebermuseum (1.1 km)
Bandwebermuseum showcases the history of ribbon weaving with regular opening hours and a dedicated website.
Cafe and Restaurants near hotel
Cafe & Bar Celona (3 min)
Herzogstraße 33, 42103 Wuppertal
Restaurant «Nudelland» (4 min)
Neumarktstraße 40, 42103 Wuppertal
Restaurant «MAREDO Steakhouse Wuppertal» (4 min)
Neumarkt 10, 42103 Wuppertal
Frequently asked questions about Arcade Hotel
Does the Arcade Hotel allow pets?
Yes, pets are allowed on request with a fee of €12.00 per pet per night.
What types of rooms are available at the Arcade Hotel?
The hotel offers Run of House, Bed in Dorm, Standard room, Standard Single room, Standard Double room, Standard Quadruple room, Comfort room, Comfort Single room, Comfort Double room, Comfort Quadruple room, Business room, Business Double room, and Deluxe room.
Is breakfast included in the room price?
Breakfast is served as a buffet with hours from 07:00 to 10:00 on weekdays and until 11:00 on weekends. It is not included in the room price and must be paid separately at the property.
How far is the hotel from the airport?
The hotel is approximately 26 kilometers from the nearest airport station, QDU.
Does the hotel provide parking facilities?
Yes, free parking is available at the hotel.
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