Dresden Neustadt Hotel in Dresden
✅ Rooms are clean and spacious with soundproofing and double-door layouts separating sleeping areas ✅ Friendly and helpful staff, with quick check-in and good concierge service ✅ Free WiFi and breakfast buffet rated as good by multiple guests ✅ Fitness center with cardio equipment and sauna available ✅ Convenient tram access to city center and proximity to grocery stores ❌ Noise from gym equipment and lifts disturbed some guests, especially on upper floors near room 530 ❌ Sauna access costs an extra fee despite the hotel’s four-star rating ❌ Some rooms showed signs of aging and occasional mold issues reported in bathrooms ❌ Reception staff sometimes slow or less helpful with cancellations and language barriers ❌ Parking in the garage requires payment; free street parking is available but limited
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Description
Dresden Neustadt Hotel is a four-star establishment built in 1994 and renovated in 2008, offering a range of room types including Standard Double, Superior Double, and Family Double rooms. The hotel maintains a solid cleanliness rating of 9/10 and provides amenities such as air conditioning, soundproof rooms, a fitness center, sauna, and spa facilities. Guests have access to free WiFi, a restaurant with buffet options, a bar, and free parking. The service is rated highly at 9/10, with a 24-hour front desk, concierge service, and luggage storage. Some rooms feature double doors separating sleeping areas from foyers and toilets, and the hotel has facilities for disabled guests. Pets are allowed on request for an additional fee. While well-equipped, some guests noted noise issues near the gym and lifts, and extra charges apply for sauna access. Overall, the hotel offers a modern, functional stay with practical amenities and good transport links.
Location
Located at Hansastrasse 43 in Dresden, the hotel is about 6 km from Dresden Airport (DRS). It is easily accessible by tram; lines 3 and 13 connect the hotel to the city center and Theatreplatz in approximately 15 minutes. The Dresden Neustadt train station is a 15-minute walk away. Nearby amenities include a McDonald's just 93 meters from the hotel and grocery stores Lidl and Netto within 400 to 700 meters. The Zebras, Giraffen beach lies roughly 4 km away. Public transportation and parking facilities make it convenient for visitors to explore both Dresden's central attractions and its hip Neustadt district.
Tips
- Request a room away from the fifth floor gym area to avoid noise disturbances, especially from treadmills.
- Use the tram lines 3 or 13 to reach the city center efficiently within 15 minutes.
- Bring your own toiletries and coffee/tea supplies if preferred, as some reviews noted these basics are not provided in rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Continental Buffet [Sat] 06:00-11:00 Open
[Mon - Fri] 06:00-10:00 Open
[Sun] 06:00-12:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €25.00 (approx. US$29.67) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, UnionPay, Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Steam room
- Sauna
- Spa
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
The nearest beach is located on the distance of 3990 m. It takes 60 minutes To the beach!
Video: Hotelbewertungen NH Dresden Neustadt
Map
Reviews
Be careful: The room card is deactivated in a second if you keep it close to phone...
Unlike room 242 on the second floor I stayed in week before, 530 on the fifth is very noisy - closer to the lift, making it busier around the door. The box for the fridge doesn't have an external door, so I had to switch it off to make the room quieter, but the worst of all is the noise from the gym on the sixth floor, namely the treadmill. If someone is running on it, it is impossible to focus on anything like watching TV or working on a PC...sleeping is impossible. The gym is open from 10 to 22, making it impossible to use in the morning, and it isn't quiet for the people on the floor below.
What also maked me crazy is the fact that a lift always stops in the main lobby. It useless and waste of time when you travel up&down from the garage to the room.
Also, I don't get the point at all why access to the sauna is for an extra fee. I don't know how much extra money it brings, but I think it should surely be free for hotel guests accessible with the room key. Especially when the room rate is over EUR100,-. I will try to avoid this hotel in the future, unless it costs half of the current rates. There are many better options in Dresden.
There was mold everywhere in bathroom, serious health hazard if you're not careful.
Longest wait time at reception we had in our trip and that's about 15 hotels total.
Front desk can barely understand English.
Not recommended!
Staff attentive, helpful n diligent. Hotel easily reachable from Dresden Neustadt Trn station. 15mins stroll. Tram svc 3 n 13 goes to town, Theatreplatz.
Lidl, 400m down road from hotel. Netto 700m uproad from hotel. Buying food, bread, milk, drinks, fruits easy peazy. Use a Visa/MC Debit no worries about forex.
I would recommend this hotel. Its clean, room a good size. Layout good..double doors, one into room, a 2nd separating sleeping from foyer/toilet. Card already in main power socket, no need to use one of the room card.
One of the better 3-4stars hotel, I have stayed in.
We had our room on the sauna floor.
The first morning around 06:00, big transporter at our window were really loud, don‘t know if it was for the trash or something.
Next nights a constant sound in the room repeating every hours like a machine/heater.
We didn’t report right away because we didn’t understand what it was. When we checked out, i complained about not sleeping the whole night.
They checked the room and said :“ha yes the heater or something“
So they know but still dare to rent this room!
The worst!
Best of all, there was a bathtub, so I was able to take a long bath and relieve the fatigue of my travels.
Another good point is that there is a shop inside the hotel.
I was able to buy water, alcohol, snacks, etc.
The front desk staff were also very kind. Highly rated.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Dresden Neustadt Hotel
Are pets allowed at Dresden Neustadt Hotel, and is there a fee?
Pets such as dogs and cats are allowed on request with a fee of €25.00 per pet per night.
Is the sauna included in the room rate?
No, access to the sauna requires an additional fee of 5€ per person.
What types of rooms are available at this hotel?
The hotel offers Standard Double rooms, Superior Double rooms, and Family Double rooms.
How accessible is the hotel by public transport?
The hotel is about a 15-minute walk from Dresden Neustadt train station and served by tram lines 3 and 13, which reach the city center in about 15 minutes.
Does the hotel provide breakfast and what are the times?
Breakfast is served as a Western and Continental buffet: Monday to Friday from 06:00 to 10:00, Saturday from 06:00 to 11:00, and Sunday from 06:00 to 12:00. Additional fees apply and are paid at the property.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 106 USD The best time to book is July 18, with rates starting from 72 USD