Dorint Hotel Dresden in Dresden

The hotel room was okay: not very big but clean with functioning gadgets. Beds were not that comfortable though.

Service at the hotel is really worth improvement! The cleaning staff members knocked at the door early morning TWICE (around 8am and around 10am again) and opened it without getting any response. I really did not feel comfortable experiencing it. Note: it happened on the date of departure BEFORE check-out time (12 o´clock).

A receptionist even did not ask during the check-out, if we enjoyed the stay...

Breakfast would benefit a lot from natural juices (orange, apple...), pastry for vegans, salmon and many other things, which I guess are now standard for a 4* hotel but were just not there. Many meat options offered at breakfast are limited to cheap pork (be that sausages or cold meats).

Spa area was a total disappointment. It is shared with the people attending a gym nearby and kind of loud. Two saunas are quite small and so is the pool. Worst thing, it smelled so bad (gasoline) in the area in between the spa entrance and the garage area, which are both located in the basement floor, that I got sick -(((

Overall, we expected better service, more variety at breakfast and a relaxing spa experience for the price in this location.

Location is great, but rooms feel dated. Breakfast was fine. With some hot food to choose from. Lady at the reception was unfriendly. Did not even say hello.