Best Western Hotel Halle-Merseburg in Merseburg
✅ Rooms, pool and amenities were described as excellent and very clean by multiple guests ✅ Free use of the indoor pool and sauna was appreciated ✅ Breakfast buffet received positive mentions for quality and variety ✅ Helpful and friendly staff noted by several reviewers ✅ Suites are spacious and suitable for longer stays ❌ Repeated complaints about poor service at the snackbar including order mistakes and long waits ❌ Some guests found rooms uncomfortably hot due to lack of effective air conditioning ❌ Parking is insufficient for the number of rooms, leading to difficulties finding spots ❌ Several reviews mention disappointing customer service experiences at reception ❌ Restaurant food was described as average and expensive by some guests
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Description
Best Western Hotel Halle-Merseburg is a four-star property built in 1999 located in Merseburg, Germany. The hotel offers several room types including Standard rooms, Comfort rooms, Junior Suites, and Suites, catering to different traveler needs. Guests appreciate the clean and spacious rooms, some of which feature soundproofing and air conditioning, although a number of reviews mention the rooms can get quite hot due to limited cooling. The hotel features a range of amenities such as a wellness center with sauna, indoor pool, fitness center, and massage services. Dining options include a restaurant serving buffet breakfast and a bar with snack service. Free WiFi and free bike rentals are available on site. Parking is available in both an outdoor lot and an underground garage, though parking spaces are limited and often require a fee. The 24-hour front desk and concierge service support guest needs around the clock. Families will find child-friendly services and a playground. Pet-friendly policies allow dogs with a nightly fee. Overall, the hotel maintains a solid reputation for cleanliness and location but experiences mixed reviews around service quality and room temperature management.
Location
The hotel is situated at Christianenstraße 25 in Merseburg, Germany. It lies approximately 126 kilometers from Dresden Airport (DRS). While there are no specific landmarks listed in the data, reviewers mention the location is convenient for visiting the town and is well connected between Halle and Leipzig. Guests can expect easy access to local attractions with a quiet environment if requesting rooms facing the back to avoid noise from nearby trains. Parking is available on site but limited, so arriving early is advised for a spot in the underground garage or outdoor lot.
Tips
- Book parking early as spaces are limited and not free.
- Request a room facing the back to avoid noise from trains and bars.
- If you are sensitive to heat, be prepared for warm room temperatures during summer months and consider discussing cooling options at check-in.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €8.00 (approx. US$9.31) per room per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Packed Lunches
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Hiking
- Barbeque
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Cycling
- Golf course (within 3 km)
- Massage
- Sauna
- Spa
- First Aid Kit
- Children's playground
- Babysitting and childcare
- Pets allowed
Video: Best Western Hotel Halle-Merseburg, Germany
Map
Reviews
Service at the snackbar was Falty-Towers level: not getting the order right several times, endless waiting for a menu and dishes brought to the wrong table. But the food was okay.
Parking is charged extra.
Rooms have fridges and a kettle.
The bed is very small and the mattress is obviously old since it is not flat any more.
The rooms are extremely hot and don't have air conditioning. Even in the middle of the summer they are circulating hot air in the ventilation which makes the rooms even hotter. So if it's 30°C outside, expect 38°C in the rooms. After complaining multiple times, they keep answering that it should be like that and that it's ok.
The dinner in the restaurant is extremely expensive, the portions are small and the food is average at best.
If you work nearby, it's ok. Other than that, do not bother.
POIs near hotel
Frequently asked questions about Best Western Hotel Halle-Merseburg
Are pets allowed at Best Western Hotel Halle-Merseburg?
Yes, pets are allowed on request. Dogs incur a fee of €8.00 per room per night.
Does the hotel have air conditioning in the rooms?
The hotel has air conditioning listed as a service, but some reviews report that rooms can get very hot and the cooling may not be sufficient.
Is parking available at the hotel?
Yes, parking is available in both an outdoor lot and an underground garage, but spaces are limited and parking is not free.
What types of rooms does the hotel offer?
The hotel offers Standard rooms, Comfort rooms, Junior Suites, and Suites.
Does the hotel provide facilities for disabled guests?
Yes, the hotel has facilities for disabled guests.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 127 USD The best time to book is August 12, with rates starting from 127 USD