Piraeus Premium Suites in Piraeus

Sincerely, if I could give a zero rating, I would. This place offers a shuttle service from the airport to the premises. I decided to book it even though it costs 20 euros more than a taxi. Upon arrival at the airport the driver insisted that the owner prefers to be paid by cash. Because I never carry cash I told the driver to stop at an ATM on our way to the premises so I can withdraw some cash. The driver insisted that he, himself takes me at an ATM in the airport. After having a few problems with my card not being accepted at specific ATMs, I was able to withdraw 90 euros, the amount agreed prior to booking. The driver during this time is on the phone with the owner and suddenly he hands me his phone, telling me the owner needs to speak to me. In return, the owner in a demanding, thuggish and bullying way started to insult me and tell me to give the driver a " hefty tip" 20 euros and over. Mind you, all this time this man is yelling at me over the phone for no reason. I came with my family, including my 89 years old mother from across the world to have two unprofessional bullies and thugs trying to scam money from me. Shame on you. Do not book this place, they're petty thieves and if you decide to book despite the numerous negative reviews, Do NOT book their shuttle service because they will try to rip you off. Finally, I cancelled my stay. I was left with my elderly mother in the middle of the night looking for another hotel room to book. Imagine travelling 30 hours from the other side of the world to have to deal with a bunch of thieves and bullies. DON'T, final warning.

Definitely don't book with them; it's too risky for you. There's no one there to give you reliable information. It's dangerous, and you'll waste your time, have to go to another hotel, and lose your money.

Bed bugs!!!
Light doesn’t work
Wifi doesn’t work
Tv doesn’t work
They offered a refund, however I got 0 hours of sleep and when I asked if they had somewhere else meaning another room that didn’t have bedbugs for me to sleep in they said they are fully booked (this is in the morning as my sister and friend were in an out of sleep, I don’t want to disturb them because they are sick.) mind you we got to the hotel at 2:30 am to check in. I checked online and they have rooms you can book, so they lied to me. This totally ruined my vacation, now I’m going to have to spend the day with no sleep, no place to stay till my ferry, and on top of that I have to wash everything I brought with me to make sure I don’t travel with the bed bugs.

While this a very aesthetic loft with a high tech check in, it is a rental property with no on-site staff/help. There is only a very small a/c unit that is not equipped for such a large space. It was 90F outside and even set to Max for hours it only cooled a few degrees. And because our check-in was already at nighttime there was no one to help or respond to our calls/emails until the morning. We tried to open the windows and doors but that didn't help and didn't feel safe in an unknown area. We were unable to sleep at all bc the loft got so hot.