Kyniska Palace Conference & Spa Hotel

Nicely located near the mountains. Great pool. The room was big, but dark, very outdated and unpractical. Even somewhat dangerous with the only available power socket located directly above the sink.

I booked a junior suite and my stay started with the best impressions since they upgraded my room to a superior suite without any cost. Nevertheless, the hotel has many flaws. First with the good staff. Impressive installation, beautiful space and rooms, very friendly and polite staff. The flaws unfortunately surpass these good staff. I am talking about these flaws because of the 5 star status of the hotel and always compared to other 5 star hotels I have stayed and of course considering its price. The room has no heating inside the bath so you have to have the door of the bathroom open in order to heat it with minimum effect. The breakfast is one of the worst compared to all the 5 star hotels i have stayed. Very little variety, most of the choices simple and easy to find in a 3 star hotel. We entered the breakfast room at 9 o clock and most of the food was already finished without any refill and there were only 3(!!) people eating at this time. The spa had a sense of abondonment since there were water coming out from doors of the hammam and some machines out in the doorways which made the floor very slippery and dangerous to walk. When we told about this problem they told us that this is normal(!!!). Also no music or other means of relaxation that we usually find in other spas and also no lockers (with keys) to place our belongings that we were forced to have them with us all the time. The menu of the restaurant was nothing special with little imagination. Overall this is a clean and comfortable hotel but it is not worth its price and surely it is not near a 5 star hotel.