Ella Helea Resort in Kalithea
✅ Rooms are spacious, modern, and well-equipped, including suites with swim-up pools and sea views ✅ Extensive children’s facilities such as a kids' club, water park, and dedicated children's restaurant with special menus ✅ Multiple restaurants on site offering varied cuisines, with some guests highlighting the Latin-American and Italian dining experiences ✅ Friendly and attentive staff frequently praised, especially specific personnel in restaurants and beach bars ✅ Cleanliness and maintenance of pools and rooms generally rated very highly ✅ Free sun loungers and umbrellas both at the beach and poolside ✅ Convenient location with easy access to Rhodes city and local beaches ❌ Pool water temperature can be uncomfortably cold even during hot months, affecting guest enjoyment ❌ Sun loungers and umbrellas are often fully occupied early, causing difficulty in securing spots ❌ Overcrowding leads to long waits at restaurants and elevator queues; common areas can feel insufficient for guest numbers ❌ Some guests report cleanliness issues in public restrooms and delayed room housekeeping ❌ Limited availability and booking difficulties for a la carte restaurants during peak times ❌ Access challenges for families with strollers due to stairs and small elevators ❌ Some inconsistency in staff attentiveness, especially during busy meal times
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Description
Ella Helea Resort is a five-star hotel located in Kalithea, Greece, offering 591 rooms across a main seven-story building and four smaller buildings. Recently renovated in 2022, the resort features a range of accommodation types, including Deluxe Double rooms and suites with sea or pool views, some with swim-up pools. The hotel is set on a 65,000 m2 property directly on a 400-meter sandy-pebble beach with free sun loungers and umbrellas. Guests can enjoy five on-site restaurants with diverse cuisines, six bars, and a water park with an 80-meter water slide. Children's facilities are extensive, including a kids' club, playground, open freshwater pool, and disco. Amenities include a spa, heated indoor pool in April and October, tennis courts, and a fitness center. Free Wi-Fi is available with 200 MB daily per device. The resort is praised for its clean, modern rooms and attentive staff, making it popular with families and couples. However, some reviews note occasional overcrowding and limited availability of sunbeds during peak times.
Location
Ella Helea Resort is situated in the Kalithea area, 12 km from Rhodes Diagoras Airport and about 5 km from the city of Rhodes. The public sandy-pebble beach is just 50 meters from the hotel, with a gradual sea entry. A bus stop is located 150 meters away, providing easy access to nearby attractions. The resort is 6 km from Rhodes town and a 5-minute drive from Faliraki. Nearby dining options include Restaurant Pizza (120 m), Parrot Cafe Bar (219 m), and Grilladiko (284 m). The nearest notable beach, Aghia Marina, is 1.18 km away. The hotel lies along the coastline, offering beautiful sea views and a peaceful beach setting.
Tips
- Arrive early at the pool and beach areas to secure sun loungers as they tend to fill up quickly.
- Make restaurant reservations well in advance, especially for a la carte dining, since these can be fully booked several days ahead.
- Consider requesting rooms with swim-up pools or sea views for a more private and modern stay experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Pets: Pets are allowed
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- 24-hour reception
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Fire Extinguisher
- Room service
- Family room
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- German
- Russian
- English
- Italian
- French
- Arabic
- Tour assistance
- Sun Deck
- Parking
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Tennis court
- Fitness facilities
- Doctor
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1180 m. It takes 18 minutes To the beach!
Street view
Video: חדש ובלעדי לקשרי תעופה: מלון Helea Family Beach Resort ברודוס
Map
Reviews
Food was good with great choice in the buffet but it was hard to book the other restaurants for the included experiences since they were often fully book several days in advance.
This is great for families. Has great facilities for kids and entertainment all day and night.
The staff is super friendly and kind and it does have a great selection of cocktails done with quality drinks that we enjoyed every evening ( included in the all inclusive experience)
Its a 15 min drive to town if you want to check the city and the b each area is lovely.
We will be coming back next season for sure.
The room was amazing and so was the view, a lot more private. The decor was very modern and chic, The room was well equipped with dressing gowns, slippers, shampoo, conditioner and a complimentary bag! We got room service which was incredible and the mini bar/room service was included in the all inclusive package, the staff were amazing and we can’t fault them, attentive at all times and very professional.
The food in the adults only was great and was so relaxing and calm.
The pool areas were clean but the water was a bit cold for the time of year we expected it but for a five star hotel you would think like it to be heated.
The beach was lovely and beach bars also had amazing service.
We ate at the steak restaurant and the food quality was impressive, service was outstanding, we loved it so much we went back the second night, the greek wine we had been recommended was exceptional can’t complain about any of that, top notch! Would have liked to of been able to book the a la carte restaurants on arrival. Big thank you to Elisavet, Georgia, Vener and Joann for being so lovely, it made our evenings so special and we will remember those evenings forever.
We tried a lot of cocktails at the pool bar which was amazing because the staff came over and took your order for lovely bar snacks/lunch too.
We would have liked the sauna, steam room and indoor pool to be included in the price as its five star. The gym was quiet and had a lot of new equipment with showers and towels included.
Overall we had a lovely holiday and would recommend to anyone.
The all-inclusive food and drinks were really good! So much variety that we never got bored. Some days stood out more than others, but it was always tasty. The à la carte restaurants were also worth a visit, and we loved the free cocktails, especially inside at the bar.
A special shout-out to Katarina from the restaurant. She welcomed us with a big smile every day and gave us wonderful tips about the island. She made our holiday feel extra special.
We would definitely recommend this resort and can easily see ourselves coming back in the future!
The hotel’s facilities are truly impressive: the expansive pool is perfect for both relaxation and fun, and the beachfront area is absolutely stunning. The variety of facilities, including the serene spa, well-equipped gym, and delightful dining options, all exceeded our expectations.
The food was fantastic, with a diverse menu that catered to every palate. What truly stood out, however, was how the entire team made us feel welcome and comfortable with our baby. From the front desk to the restaurant staff and room service, everyone went above and beyond, making us feel like part of a big family.
A heartfelt thank you to the entire Halea team for making our stay so special. We’re already looking forward to our next visit!
Room 1011
• Freezing pool water – We traveled in August, with extremely hot weather outside, yet the pools were so cold that it was impossible to get in. The kids were frustrated and upset, and during our 5-day vacation, we didn’t go into the pool even once.
• Poor service – The staff is neither helpful nor friendly. On the very first morning at 7:00 AM, I called the reception and asked for hot water for my baby’s bottle. They simply told me to go to the restaurant, as there is no room service available at that hour.
• Dirty and smelly restrooms – The public toilets around the hotel were in terrible condition, unclean, and with a strong unpleasant smell.
• Low-quality food – The food was tasteless and unappealing. We barely ate anything from the all-inclusive package.
• No cleanliness or service around the pool – No waiters, no order, just chaos. The pool area was full of leftover cups, snack wrappers, and garbage. It felt like being in a dump.
• Housekeeping issues – One day we returned to our room at 4:30 PM and it still hadn’t been cleaned or organized.
• Elevator problem – The hotel has only 3 very small elevators for a huge number of guests. The waiting time is endless, and the elevators are tiny (barely 4 people can fit inside).
• No real all-inclusive experience – The food stands are located far from the pool, and it is inconvenient to walk back and forth just to get something to eat.
• No kids’ club – There are no proper facilities for children. No kids’ club, no play area, no indoor playground. The children had nothing to do and ended up running around the lobby out of boredom.
In conclusion: Our kids did not enjoy the vacation at all, and neither did we. This hotel is far from what it promises, and I cannot recommend it to families.
Cleanliness was poor, with rooms sometimes cleaned only late in the day. The pools were unusable because the water was freezing, and the kids’ club only accepts children over 4. For younger kids you have to pay extra to leave them with staff, which is unacceptable. In practice, toddlers have nothing to do except the freezing pool.
We also couldn’t book any of the specialty restaurants because they were always “fully booked,” so we ended up eating only in the crowded main dining hall. On top of that, there are long lines for almost everything.
Overall, this hotel looks good in pictures but the reality is very different. Definitely not recommended, especially for families with small children.
Excellent work, keep it up.
I can't wait to come back again!
My stay at this five-star hotel exceeded every expectation. From the moment I arrived, the welcome was warm and professional, with the staff showing genuine care for my comfort. The room was stunning, spacious, and perfectly equipped, with attention to detail and luxurious décor that created a relaxing and elegant atmosphere.
The hotel’s amenities were outstanding: the pool and spa offered the perfect spaces to unwind, while the gym was fully equipped and well-maintained. Dining at the on-site restaurants was a unique culinary experience, featuring a variety of exquisite dishes that beautifully blended tradition with modern flavors, always presented with impeccable style and friendly service.
The location is ideal, providing easy access to the area’s main attractions while also offering privacy for those seeking tranquility. Cleanliness and safety were top-notch, enhancing the sense of comfort and well-being throughout my stay.
Overall, my experience was flawless, and I will definitely return. I highly recommend this hotel to anyone looking for luxury, quality, and exceptional service. Truly an unforgettable stay!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Ella Helea Resort
What types of rooms does Ella Helea Resort offer?
Room types include Deluxe Double room, Deluxe Double room with sea view, Deluxe Swim Up Double room, Double Junior Suite with various views, Swim Up Double Junior Suites, Sharing Pool Double Junior Suite with pool view, Helea Double Suites including swim-up and private sauna options, and Double Bungalow with sea view.
Is there a kids' club and what facilities are available for children?
Yes, the hotel has a kids' club named ALDY for children aged 4 to 12, open daily from 10:00 to 18:00. Additional children’s facilities include a playground with shaded pebbled surface, an open freshwater children's pool with depth 60-90 cm, a water slide of 80 meters, a children's disco, and a special kids' restaurant with a dedicated menu.
Are pets allowed at Ella Helea Resort?
Yes, pets are allowed at the hotel according to the policies.
How far is the nearest beach from the hotel?
The hotel is located just 50 meters from a public sandy-pebble beach with a gradual sea entrance. The beach area is 400 meters long and offers free sun loungers and umbrellas.
What dining options are available on-site?
The resort features five restaurants including the main Sympossio, Italian restaurant La Pergola (dinner), La Pergola snack bar (lunch), French a la carte restaurant Dionysos, and the beachside restaurant Albatros. There are also six bars scattered around the property.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 655 USD The best time to book is July 24, with rates starting from 618 USD

























































































