Hotel Capitano in Neskaupstadur
✅ Restaurant praised for its Thai dishes, described as the best restaurant in town with good service and extended hours ✅ Rooms with mountain views appreciated by some guests ✅ Quiet and cozy atmosphere noted by visitors ✅ Easy to find location and free parking available ❌ Multiple reports of poor cleanliness including dirty floors and bathrooms ❌ Complaints about safety due to unauthorized room entries at night ❌ Guests reported noisy rooms and discomfort from neighboring rooms ❌ Service described as unfriendly and inexperienced, especially at the restaurant and reception ❌ Lack of basic supplies like soap, shampoo, and sufficient toilet paper ❌ Some guests encountered language barriers and unwelcoming staff behavior
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Description
Hotel Capitano is a modest three-star hotel located in the small fishing town of Neskaupstadur, Iceland. It offers a range of room types including Standard Single, Double, Triple rooms, Superior rooms, and Run of House options, some featuring views of the nearby mountains. The hotel provides essential amenities such as free WiFi, heating, a restaurant with buffet options, a bar, and facilities for disabled guests. Despite its simplicity, guests can find a shared lounge, terrace, and free parking on site. The hotel was noted for its old-school Icelandic style, with some rooms offering scenic mountain views. However, guest experiences vary widely, with some praising the restaurant's Thai dishes and the quiet atmosphere, while others raised concerns about cleanliness, noise, and safety. The hotel’s rating stands at 6.2 out of 10, reflecting mixed reviews mostly centered around service and room conditions. Pets are not allowed, and the main guest must be at least 20 years old to check in.
Location
Hotel Capitano is situated at Hafnarbraut 50 in Neskaupstadur, a small fishing town in Iceland. The hotel is easy to find as it is located on the roadside. It lies approximately 123 kilometers from Hornafjordur Airport (HFN). The area around the hotel offers beautiful mountain views, and the town itself has a quiet, cozy atmosphere. There are no other major landmarks listed nearby, but the location is suitable for guests interested in exploring this less touristy part of Iceland. Parking is available free of charge at the hotel, which is convenient for travelers with vehicles.
Tips
- Expect a simple, old-school Icelandic style hotel with mountain views if you choose a room with a view.
- Be prepared for possible language barriers and variable service quality; bringing some basic toiletries might be wise.
- If safety or noise is a concern, clarify room security arrangements before booking.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 20 years old
- Paying at the hotel: JSB, Visa, MasterCard, AmericanExpress, DinersClub
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Smoke-free property
- Heating
- Ticket assistance
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- No elevators
- Reception desk
- Non-smoking rooms
- Room service
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Concierge services
- Luggage storage
- Bar
- Coffee/tea for guests
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- English
- Tour assistance
- Hiking
- Parking
- Free Parking on Premises
- Fax and copy machine
- Ski storage
- Skiing
- Pets Not Allowed
Hotel view
Video
Map
Reviews
There were many of us. While we were still eating the owner/manager came to ask about who is going to pay or something like that but in icelandic. I did not understand what she said. One of us asked that maybe we could speak in english? She (manager) dismissed him with recentful "ahhh engelska" and did not continue with the conversation with him and basicly turned her back to him. Thankfully we had a couple of icelanders with us that she was willing to talk to. She had this feminist looking millitary hairdue that spoke a lot about her mindset.
It was the first time that we saw her and i dont believe that we managed to do anything bad that could upset anyone.
Ultranationalist in tourism buisness. Be aware.
Pizzas were OK
Rooms smelled bad
Not ready everything dirty
Area around nice but hotel very bad not recommended
Till now this il the worst place we had in Iceland, the Hotel actually needs a lot of cleaning, entrance is dark all forniture were scrapped, we asked for a carpet to get out from the shower… answer was we do not have carpet, we asked for a plastic bag for the rubbish … same answer
The room was not clean same for the bath that was also noising, the stand under the mirror was bending so not useable at all….
P.s. free mountain views ~
POIs near hotel
Frequently asked questions about Hotel Capitano
Are pets allowed at Hotel Capitano?
Pets are not allowed at Hotel Capitano according to the hotel's policies.
What types of rooms are available at Hotel Capitano?
The hotel offers Run of House, Standard room, Standard Double room, Standard Single room, Standard Triple room, Standard Double room with view, and Superior room.
Is there a restaurant on site at Hotel Capitano?
Yes, Hotel Capitano has a restaurant with buffet options and a bar.
How far is Hotel Capitano from the nearest airport?
The hotel is approximately 123 kilometers from Hornafjordur Airport (HFN).
Is Hotel Capitano suitable for guests with disabilities?
Yes, the hotel has facilities for disabled guests.
