Diana Hotel in Haifa

The place was booked for us as a temporary residency while we got our own apartment in the city. People at Reception are usually OK, having a few exceptions whom should not be dealing with passengers. Reception is usually accommodating when requested to replace towels or provide toilet paper. There is a laundry area with free detergent and reasonable prices for using the machines. On the negative side; rooms are small, cleaning is done once a week; twice at most if you really insist on it. TV does not work, it has no antenna nor cable service. Telephone is only one way to Reception, it does not receive calls nor allows for placing calls, even locally. The worst however is the abundance of cockroaches that plagued my room. They crawled everywhere, even on your table! The Hotel"s personnel are oblivious to the problem, minimizing it and placing the blame on us ("you left your window open", "they fly through the window"). It is worthwhile mentioning that the room was located in the 5th floor (which, in America, would have been the 6th floor). The place is very close to the port, loud noise even at night, surrounded by empty stores and derelict buildings. I would never recommend this Apartment Hotel to anybody.