Hotel was very run down. Not able to get transportation from hotel to surrounding places
Not easy to exit to beach
Sink in bathroom did not work properly
Rooms smelled, mattress was stained, marble on sink was stained, carpet and walls were also not clean. Lampshades were dirty and lamps did not work

Pool area was small and chairs were limited
Overall not reflective of the brand or rating. Not a good value
Very very disappointing and will not stay there again
Facility was not clean nor

I booked the hotel and was never told construction was to be done while i was there. I complained every day and asked to speak to a manager every day but didnt get to speak to one until checkout. I requested a refund or to be moved to another hotel every day but all they said was a manager will come see you when they are free. Because of when my flight arrived the construction stopped me from sleeping and eventually i hired a car so i could go sleep somewhere quiet on the beach. I was here for 4 days and the not being able to adjust to the timezone due to hearing construction tools it ruined my holiday. My review from about 6 years ago was taken down so il write a new one, i will never forget how you ruined my holiday! I have never been able to save up enough money to go on holidays again. The one time i visited the holy land i almost end up in hospital hallucinating from lack of sleep (i have a pre existing condition lack of sleep triggers big problems). If this review gets taken down again ill just post it again, ill never forget!

We had a room that was absolutely nothing like the photos on your website.
Everything is falling apart, you have to pump the toilet to flush it, we have a spare fridge that makes incredible noise because the one in the room doesn't work, which also restricts movement in the room.
Unfortunately, I feel like I'm on a campsite and not in a 4-star hotel.
We have 1 year old children who already need a lot of attention and are learning to walk, and I can't even let them move around freely for fear of getting the cupboard door on them, so it's very dangerous.
I strongly advise against staying at this hotel.