Au Charmant Petit Lac - Ecohotel Parc & Spa in Champoluc

My husband and I just returned from visiting Au Charmant Petit Lac and found it to be one of the most beautifully-situated and charming hotels we have ever stayed at. The entire staff (Elena and everyone else that we came into contact with at the bar, lobby and restaurants) were so helpful and attentive, and the rooms were well-appointed and comfortable. The breakfast in the main room downstairs was a big highlight - so delicious and bountiful and fresh. LOVED it! And we loved walking up to Lo Bistrot for dinner each night (included in our package) - the was delicious and we loved the vibe downstairs. I will recommend this hotel to everyone I know and will definitely plan to be back some day, hopefully in the near future.

Five star hotel with five star service. We stayed in a basic room but was still excellent, comfy beds, spotless clean, coffee machine. Breakfast excellent, we ordered extras, asked for porridge (not on menu), all no problem. Staff very attentive but not intrusive. Afternoon tea always available, selection of cakes, meat and cheese, different teas. Evening aperitifs served in the bar and lounge. All included in the price. Spa very clean, well appointed pool and is able to swim especially with resistance jets, sauna, steam room etc. Restaurant in hotel, good quality, serving modern local food, smaller portions but adequate and extra can be ordered if needed. Knowledgeable staff about wine.

We stayed as a family of 3 at this hotel between Christmas and New Year and were extremely impressed. The food was incredible. We were on a half board stay. Breakfast is called “a gastronomic offering” and simply could not be improved. It was vast and meant we really didn’t need lunch on the mountain. We ate in both the hotel restaurant and their bistrot which is a few minutes walk from the main building. Both were exceptional. In Lo Bistrot the portion sizes were almost too big! Every late afternoon on return to the hotel, they are a selection of complimentary savouries and cakes on offer. Make sure you have a drink in the bar before your evening meal as they bring out a selection of incredible appetisers with your drinks. At every meal there was plenty of delicious gluten free options for me - I have to say the gluten free croissants I ate each breakfast time were simply the best I’d ever had. We went to the Spa each day too which has so many different facilities and one afternoon I enjoyed an excellent massage. The aromatherapy products they use there and in your room smell amazing and we brought some during our stay to remind us of this great hotel once home. On the 1st morning we asked for our car (it’s valet parked when you arrive) as we wanted to start our day at the Frachey funicular. However there was no need for it, as they will drive you there and back with no extra charge. What really makes this hotel outstanding is their friendly customer service ethos. You feel as a guest very welcomed and valued. We’d particularly like to commend Roland in the restaurant and Rencho the very kind driver. We used the ski hire shop Telemark which the hotel recommended and received once again such individual friendly service each day (they store your gear overnight) - they even will help you put your ski boots on and off !

Wonderful 5 star hotel at the top in every detail. From the furnishings to the linens, from the Spa to the cuisine, from the impeccable service to the helpfulness of the staff: everything in this structure is taken care of in detail and really gives the feeling of experiencing a 5-star service. Fabulous breakfast with fresh, 0 km ingredients, excellent dinner with a wide choice of wines, accurate Spa service from cleanliness to the availability of herbal teas, dried fruit, towels and even a blanket to stay outside even when it's a little cooler. Relaxation area and tidy and welcoming green area. We will definitely be back.

Excellent weekend. Finally a structure that reflects the 5 stars. relaxation, hospitality and beauty in three words to summarize the charm of the water. Comfort room with Monterosa view, super clean, welcoming and spacious. We found the welcome kit for our two dogs in the room, with a pillow for sleeping, bowls and kibble for the weekend. Splendid external structure, well-equipped and well-kept spa. Super breakfast full of excellent dishes. Top

Gorgeous hotel, present property that makes you feel like family, professional and very friendly staff. Always available for requests. Dream room, very clean rooms. Unique location in beautiful Champoluc. Highly recommended.

New and completely green hotel, in the center, but very quiet, located on the river side with a wonderful small lake in front. Excellent service in every area, cleaning, kitchen, reception and spa. The breakfast is very particular with the exaltation of local products. The gourmet restaurant with dishes that are not obvious and of excellent quality. The director is a very pleasant and professional person, always present in the structure. At the front desk there is Diletta, always smiling but very knowledgeable. Finally, Gianluca's massages are unforgettable, which will get you back into shape after a day of skiing. Thanks to all the staff for making our holiday unforgettable. See you again next winter.

Location 5/5. In the center of Champoluc, everything can be reached easily. Room and bathroom 5/5: we got a junior suite room with an amazing view. Great bedroom, great bathroom. Cleaning service is EXCELLENT. Service 4/5: the reception staff is very welcoming, but the manager seems not interested in understanding how your stay is going (we stayed a week, he never asked us if we needed anything). SPA 4/5: really nice. You get access to many SPA services like Turkish bath, sauna, emotional shower. SPA is not so big so when many children enter (and sometimes people from outside too) you loose all the relaxation well-being. Breakfast 4/5: A buffet is not available. They serve it as big canapes (and it seems very reach). This means that you have to eat what they serve (e.g. fresh fruit is available in little bowls and they decide what kind of fruit you can eat every morning) and keep in mind that if you want extras (like an orange juice) they’ll charge you. At the end of the day this also means a waste of everything they serve and that you don't want/can't eat. Restaurant 4/5: food is good but too local, and not so excellent. They recently decided to use ZeroKM materials and a very local cooking way, but this type of cuisine is not a 5-Stars level and does not suit the prices they apply during the Christmas period. Atmosphere 5/5 : a nice place to relax (even if you are not on a skiing trip). In our opinion being a 5-Stars (and applying 5-Stars prices), the restaurant (breakfast and dinner) and SPA organization and management need to be reviewed. The rest is excellent.

This new hotel is designed to blend in with its surroundings. Inside it has beautiful lounge areas with a bar. The furniture is traditional but the environment is modern. The staff were welcoming and helpful. I didn't get all the names but I commend Martha although all were friendly and answered all our queriesThe receptionist couldn't do enough and there was a car service to the further lifts The room was well equipped and the bed extremely comfortable. The breakfast was fabulous. A huge platter of stuffed croissons, cheese . bread, ham, fruit, yoghurt and chestnuts. There was also cake and danish pastries. Egg could be ordered and there were cereals and platters of ham and cheese. The spa had a steam room, sauna, a fine mist shower, jacuzzis and a beautul swimming pool. The surroundings gave a wonderful view of the mountains