Orsa Maggiore in Castro

There is no air conditioner, internet connection (WiFi)

We were situated here during a summer school workshop. The staff is nice and the location is good. However it does not deserve 4 star rating. The rooms are average. In addition to minibar and really small tv with only italian chanells, they do not offer much. We've been there for 5 days and they have not added additional toiletrees such as shampoo and showergel at all. When I've put my towel on the floor to be replaced, they just folded it back. In fact, I had only 1 new towel in 5 days. When I arrived, there was even some garbage left in the drawer from the previous guests. The breakfast is a bit poor too, lacking few basic staff. And everyone makes the coffee different, so it is hard to order exactly what you want if it is not esspresso or cappucino. However, they had a nice choice of fruits, which I salute. So altogether, I could deal with breakfast choices, and would even compliment the view. But I cannot get over the fact that one needs to ask for a new towels and toiletrees during 5-day stay. Even if acting ecological and not just lazy - this is too much.