Novotel Venezia Mestre Castellana in Mestre
Rooms and prices
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Description
Hotel opened in 2003. In this hotel 215 rooms, 1 floor.
The distance to the nearest airport is 12 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Sat - Sun] 06:30-10:30 Open
[Mon - Fri] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €20.00 (approx. US$23.77) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa, JSB, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Taxi booking
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Pets allowed (under 5 kg) (surcharge)
The distance to the sea is 4900 meters
Street view
Video: #ReviewHotel #Review Novotel Venezia Mestre Castellana Hotel
Map
Reviews
Hotel doesn't offer the same selection of interesting local beers as the nearby Mercure, only Peroni. Took 11 minutes to be served at bar, but they were dealing with a large group in the restaurant.
Highlights:
- Family-Friendly: Kids' pool, playground, and babysitting services
- Business-Friendly: Conference center with 6 equipped rooms, business center, and free Wi-Fi
- Amenities: Seasonal outdoor pool, gym, restaurant, and bar
- Location: Near Mestre Station and Venice Airport, easy access to Venice
Some guests mention the breakfast could be more varied, and some rooms are small. However, overall, Novotel Venezia Mestre Castellana is a solid choice for a comfortable stay in Venice.
We checked-in this place from the 24th-25th, so this took place on Christmas morning. As part of a tour group, we were given vouchers to eat from 6:00 to 6:45 AM. This was the communicated time to our tour leader.
From the get-go, at around 6:10, the hostess bluntly told one of us “Why only come now, you only have until 6:45.” When another one of us came at around 6:25, she then said “You only have 10 minutes left,” while pointing at her watch. We thought it was weird they were being so paranoid about the time considering the place was near-empty (and even after we left, there was no queue) but we understood that they might just be strict about time.
When another one of us tried coming in at around 6:35, they refused him from coming in. When we asked why, they said that they needed to clean the place at 6:35. We needed to leave because we’re only supposed to be there until 6:45. We all instantly left at their request.
My questions to the hotel and their rude staff:
1) What is the point of allotting us that time frame only to make it until 6:35 AM “for cleaning”? If it’s because you want the place to be organized and timely, why not communicate that time properly to us?
2) If you only do allot us 35 minutes for breakfast, do you think that’s enough for your guests? Additionally, why is it your business if your guests only want to eat for the last 10 minutes of breakfast service? Do you think it’s right to refuse them service even if you obviously still have the place to accommodate that ONE person?
3) Just to put the cherry on top, you allowed two other people from our same tour group (with the same vouchers) at around 6:50. If you’re really strict about time, why were they allowed in, while you treated us like we didn’t deserve to have a normal breakfast too?
From reading other reviews, it seems we weren’t the only ones who experienced this too unfortunately.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Venezia Mestre Castellana
How much does it cost to stay at Novotel Venezia Mestre Castellana?
The cost of staying in Novotel Venezia Mestre Castellana depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 171 USD. Enter your dates to see the exact offer prices.
Is it far from Novotel Venezia Mestre Castellana to the sea?
The distance to the sea is 4900 meters
Which sights are located near Novotel Venezia Mestre Castellana?
The nearest sights are: Ca' d'Oro (10 km), Ca' Foscari (10 km) and Rialto Bridge (11 km)
What are the check-in and check-out times at Novotel Venezia Mestre Castellana?
Check-in at Novotel Venezia Mestre Castellana is possible from 14:00, check-out is until 12:00.
Does Novotel Venezia Mestre Castellana have a pool?
Yes, Novotel Venezia Mestre Castellana has a swimming pool for guests.
Are pets allowed at Novotel Venezia Mestre Castellana?
Yes, pets are welcome at Novotel Venezia Mestre Castellana, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Novotel Venezia Mestre Castellana from the nearest airport?
The nearest airport is Venice Marco Polo Airport, located about 15 mins from hotel by car (13.7 km) away.
What’s the cancellation policy at Novotel Venezia Mestre Castellana?
The cancellation policy at Novotel Venezia Mestre Castellana depends on your room type and booking terms.
Does Novotel Venezia Mestre Castellana offer airport transfers?
No, Novotel Venezia Mestre Castellana does not provide airport transfers for guests.












































































