Hotel Delfino in Mestre

I wasn’t particularly happy with my stay at Hotel Delfino in Mestre. The signs and appearance of the car park give the impression of a much grander hotel than what you actually find. The real entrance is hidden under a portico, and the reception area feels more like a shop than a hotel lobby.

The building seems to have around eight floors, but for some strange reason, the floor numbering starts from 10. So if you’re given a room on floor 14, it sounds impressive—like you're in a Manhattan skyscraper—but in reality, you’re just on the fourth floor. The room numbering system is also unnecessarily complicated, with four-digit numbers that serve no purpose except to make it harder to remember where you’re staying.

The rooms are not terrible, but they are slightly outdated, with shutters that don’t work properly and curtains that don’t close fully—and probably need a good wash. The air conditioning and heating weren’t working in my room, which made for a very uncomfortable night. I had to sleep with the window open, which meant dealing with road noise, mosquitoes, and the unpleasant experience of trying to fall asleep fanning myself with a piece of paper. I’m honestly tired of asking about room temperature in Italian hotels, because the usual response is that “it’s not hot” or “not cold,” and I wish they would just let guests decide for themselves. Everyone’s different.

The bathroom was a bit dated, with some broken fixtures and the usual stray body hair on the floor from previous guests. Strangely, there was no hand soap—just two unlabelled bottles that might have been shampoo or lotion, but I couldn’t tell.

The corridors were at least clean, and that’s probably the nicest thing I can say about the building. The location isn’t great if you’re aiming for Venice—it’s about a 10–15 minute walk to the train station. But if you need access to shops and supermarkets, the area is full of them, right along a busy main road.

On the positive side, the staff was kind and professional, and the breakfast was average, nothing memorable but not bad either.

In conclusion, the hotel gave me the feeling of a place that over-promises and under-delivers, with uncomfortable conditions and a lack of attention to some basic comforts. Not the worst hotel out there, but I wouldn’t choose it again.

Horrible Horrible Horrible experience in this hotel
Reasons ⤵️
1. They only give one room key .
2. Ac doesn’t work at all.
3. Room phone doesn’t work.
4. Outdated room locker.
5. Windows blinds are transparent white so you can’t sleep at all.
6. Provide tiny bottle of shampoo and one tiny hand soap.
7. WIFI internet doesn’t work and when work it’s very slow.
8. Rude staff and unprofessional servers.

The bedsheets were very dirty, with blood stains and hair on them.
Only one receptionist at the front desk, very slow in serving guests. I asked another staff sitting another side to help me in checking in but was rejected.