B&B Bellavista Suite in Monopoli

The location is perfect, the beds super comfy, the view on the terrace was spectacular! But that’s about all I have to say regarding the accommodation, it’s lovely but if you are wanting hospitality attentiveness you won’t receive. We had a broken door handle which took 2 days to fix. No hot water on our last day. The owner is too focused on encouraging 5euro per guest/business out in the laneway to use his rooftop than focus on his inhouse guests. Anyone can come in and use the terrace. The noise of guests arriving and using the spiral staircase was just outside our room. It was painfully annoying, forget an afternoon siesta. The music the owner has playing on repeat out the front lane to attract patrons was blaring until 11pm each night. BRING EAR PLUGS Whilst breakfast was included, we would have eaten here, lunch, dinners if we were given a menu when we were on the rooftop terrace. Yesterday guests were on the pool lounge with their belongings all over it while using 2 chairs beside their lounge, oh and then their food arrived and they took up a table for 2 not even staying at the accommodation. Breakfast is not served until 8:30am. If you are an early riser, get snacks! My suggestion would be to be prioritise and be attentive to your in house guests, they may spend more and then you may not need outside business!