Hotel San Donato - Bologna Centro in Bologna

The only good thing about this hotel is its location. The room was a shoebox; you could not take more than two steps in it. The bathroom was ok with cheap (and very few) amenities. The paper in the tissue box was like sand paper... I guess the price is only for the location.

Central location good
BELOW ALL BAD
expensive room without stand up shower- 4 star NO WAY
reserved 3 bed room received double bed
Charged Extra for breakfast
Rating must be mistake DO NOT BOOK here

The hotel is located in a beautiful historic building and is very well situated in Bologna. Unfortunately, that’s about the only real highlight. The rooms feel old and dated, the interior lacks charm, and parking is outrageously overpriced. Given the quality of the stay, I wouldn’t necessarily recommend this hotel.

Constant noise and horrible service.
The hotel in itself is quite nice and the room was comfortable with all the amendments you would expect. On top of that the location is great.
Unfortunately they are renovating and gave us a room right next to the construction. We were woken at 7:00 by drilling, hammering and the sound of angle grinders. When I later told the receptionist about this there was no apology, no understanding and also the blatant lie the noise came from their neighbors. After I told her that I saw the construction happening with my own eyes I was answered they only start at 8 (which is again a lie) and that they are allowed by government to do so (which is probably true but still nothing short of a middle finger into the face of a paying customer who seeks some culture and relaxation). I resigned, told her good bye and did not even get a good bye back. How horribly customer unfriendly! Didn’t even bother to tell them about another noise source in our room - they obviously wouldn’t want to hear it anyway.

AWFUL SMELL, BED BUGS, TERRIBLE STAFF, AVOID!!!!!!
Terrible dead animal / sewage smell in the room, when complained told to open the windows without apology. Asked to move rooms and was refused - despite there clearly being rooms available they said there were none. Incredibly uncomfortable bed with a paper thin blanket instead of a duvet. In the morning I found the bed has lots of small black bed bugs in. This hotel is possible one of the worst I’ve ever stayed in, and how it gets its rating it’s beyond me. Avoid this place if you value your health and hygiene.