The OneFive Okayama in Okayama

SCAM HOTEL AND SCAM TRIP.com IN PRICING AND ADVERTISEMENT !!! DO NOT BOOK!!!

I checked in and immediately checked out because the room was in unacceptable condition — dirty bathroom, damaged furniture, and a severely indented mattress. The actual state of the property was completely different from the photos and description.

What is equally concerning is the misrepresentation through Trip.com. The listing, reviews, and images created an expectation that did not match reality at all. After comparing with Google reviews, the discrepancies were obvious.

Check any bookings done in @trip.com and the reviews they put against google reviews and other platforms. THEY DIFFER TREMENDOUSLY!

Paying $230 for a room that was uninhabitable and unusable is unacceptable.
This was not a minor issue — it was a basic standards failure and a lack of transparency in how the property is advertised on booking platforms.

The only good thing about this hotel is that it's cheap. Firstly, the soundproofing is terrible. Secondly, the facilities are ancient. Thirdly, the service is awful. And finally, they don't offer luggage storage here. You have to pay for it, and it's handled by a separate management company, not the hotel itself. It's really expensive, 500 JPY more per day than JR Okayama Station. The most disgusting thing is how they grovel and use honorifics with Japanese guests. When I asked for nail clippers, they said they didn't have any, even though they clearly did; they were just too lazy to get them. I gave them a piece of my mind in Japanese, and they quickly shaped up. They obviously thought I didn't speak Japanese. It's truly laughable; they really think too highly of themselves.