Hotels in Kumamoto

Traveling in Kyushu, Japan, I stayed in Kumamoto for two nights in a twin room. The room layout was well-designed, allowing us to open two suitcases comfortably. The room was fully equipped, clean, and tidy.

Clean and comfortable. But the shower in the public bath has an issue - you have to constantly push the switch to keep the water out, inconvenient to use.

The location is nice, close to the castle. It was nice to visit onsen in the hotel and try curry with horse meat in the evening. The breakfast was good too - buffet. The room was comfortable and clean. But the bed was sooo extremely small for 2 people. We are exhausted and could not normally sleep. I don’t know why the sell such small beds in rooms for 2. This was only but very big disadvantage. I...

Have to take tram from kumamoto station to the hotel. The room is nice and clean. There is also.an onsen which is great. The hotel is situated in a lively neighbourhood whereby there are a lot of restaurants. The place became very lively at night.

Good hotel in main area. Market is just outside.

I've stayed at the Washington Hotel on both of my visits to Kumamoto. Its location is perfect for exploring the city center and conveniently reaching nearby tourist attractions. Additionally, it's very close to Sakuramachi Terminal. Both the cleanliness and the staff's exceptional hospitality were highly impressive.

As good as ever, and a convenient location.

The hotel's top floor has a hot spring, a sauna, and ice cream. They even serve ramen at night. The location is excellent, right next to Sakuracho Bus Terminal, making it super convenient to get to Amakusa for dolphin watching. There's also a tram station nearby, so getting anywhere is a breeze.

Right across from the bus station, and super convenient for getting to JR (Japan Railways) by tram – it's a flat 200 yen fare. The hotel's rooftop onsen is a real highlight. The room was tiny but clean. They don't provide toiletries in the room, but you can grab free toothbrushes and combs downstairs. Coffee is available from 6 AM daily, but it's a shame there's no milk. There's a Lawson convenience...

Great location beside sakura machi, near shopping street and kumamoto castle. Easy to get to kumamoto jr station via bus or tram. Onsen was clean and reasonably sized with outdoor onsen and sauna. Service was responsive and helpful. Only thing was cleanliness which was average. Room had a funny odour, and I noticed it especially when using the heater or AC. Thankful for windows which can be opened...

Nice onsen hotel which is located not far from the lrt station

Excellent value for money! The hot springs are wonderfully relaxing, and there are plenty of dining and entertainment options nearby, all at a relatively low price point. A taxi from Kumamoto Station was only about 50 RMB, which isn't expensive at all.

Hotel is in a pretty good location. Close to kumamoto JR station by Tram and walkable distance to the sakuramachi bus terminal/mall (5min). Serviable by both red and blue tram lines as well. Room is slightly bigger than the usual japanese business hotel. Pricewise was really affordable as well ($40+ sgd/night 1 pax). The hotel provides room cleaning for concurrent 3 days stay I believe (no daily...

I've booked here many times, and the room locations are always great. It would be even better if parking were a bit cheaper.

I'd definitely stay here again just for their breakfast buffet. Everything was delicious! The location is fantastic too, just one intersection away from Kumamoto Sakuramachi and very close. It's also super close to Kumamoto Castle; I walked there. The walking path around Kumamoto Castle is really peaceful, which I loved. This was my first hotel in Japan, and the front desk service was excellent, with...

Extremely close to the station! It's just over 100 meters to the Fukuoka station, making it super convenient for coming and going. Although the room was small and not far from Kumamoto Castle, I didn't spend much time in it anyway, so it was perfectly acceptable.

Location wise is good. But lady staff is not friendly and helpful. We are driving few round looking for car park, asking lady at front desk but not helpful plus information not correct. Totally no smile during the checked in process. Rooms look quite old and don feel comfortable. Won't return for 2nd time's. The most worst hotel amont my road trip.

Good for the bus travelers. Just a few minutes' walk from / to Sakuramachi Bus Terminal.The hotel building is old. The central heating system seems inconvenient in autum and spring.

Nice locationin Kumamoto. You can shopping just downstairs.

To be honest, this hotel is located right above the bus station, which is super convenient. You can easily walk to Kumamoto Castle, and shopping and dining in Kumamoto are also within easy walking distance. It's especially time-saving if your next destination is Kagoshima or Hitoyoshi, as Japan's infrastructure has been a bit disappointing lately – the railway is still damaged from a flood and hasn...

This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping. Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed. There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car...

Very conveniently located! Parking is the same as mall amd the side of the building bside bus terminal Room waa cleaned and nice size for a couple Well recommended

I was pleasantly surprised by how great this stay was! The hotel exceeded my expectations in many ways. The location is excellent—close to public transportation, restaurants, and shopping areas, making it incredibly convenient for exploring the city. The room was clean, comfortable, and well-maintained. Staff were friendly and helpful throughout my stay. Overall, a wonderful experience, and I would...

Excellent location connected to malls and bus Termina. Great breakfast..Great helpful staff helping out the storage of our luggage as we come earlier!

The bathroom felt a bit old, but the service, cleanliness, and location were all excellent. I loved the Kumamon bear in the lobby, it was super cute! I wasn't quite sure how to do the self-checkout, but the staff were helpful.

Must booked their Kumamoto theme room, if not is superb small. The Kumamoto theme room is big and comfortable. Kumamon inside is cute. Come with welcome gift in room as well.

Excellent location, just connected to Nagasaki JR station via a pedestrian walkway. The foods in the breakfast are rich and plentiful.

Liked the room. Kumamoto bear theme. Even have gifts every day you stay. Just a let down is the parking for tall car is abt 7mins walk but with in-out privileges

We had the themed kumamon rooms. Nicely decorated, comfortable beds, spacious and clean. Too bad just a folder as souvenir, would be nice if we could have the kumamon toy as well. Kids would be delighted. Very friendly staff, our car was a bit to high for the garage so the staff came with us to show where to park nearby.  Coin laundry 10 min walks to shops/ restaurants

Kumamoto is Kumamon's hometown, and the hotel is filled with Kumamon-themed elements. Check-in was very convenient, and the hotel offers great value for money. Kumamoto is also quite a retro city, with a very old-school feel. My trip was a bit rushed, so there were many places I didn't get to see, but the hotel was excellent.

Located 1km from Sakuramachi Bus Terminal which was very walkable. Hotel wasn't flexible in their checking in so if u r early, u really have to wait until official chk in time Onsen was nice

Ultimately authentic place! So good looking and very quiet place. Rooms are very clean and tidy, really enjoyed the Japanese style rooms

Enjoy the hot spring. Nice place to relax.

The hot spring bath was definitely a plus. However, the room itself was quite small. That said, it was perfectly fine for just a place to rest after a day of sightseeing. The 15-minute walk from Kumamoto JR Station wasn't the most convenient.

The hotel is clean and near the bus stop, the staff is polite but the room is a bit small

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.

The hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for...

This hotel is super convenient! It's located on the 9th floor of the AUM shopping mall, right next to the east exit of Kumamoto Station. You can find plenty of dining options on the 6th and 7th floors of the same mall. Kumamoto Castle is also a manageable walk, about 2.3 kilometers away, taking around half an hour. The hotel even has an observation deck with a great view! The room was clean and well...

Our stay was excellent! The hotel was spotless, and our room was clean and comfortable, making for a very relaxing experience. The location is super convenient for getting around, dining, and shopping. The staff were all very friendly and helpful, making communication a breeze. The facilities are great, and overall, it offers fantastic value for money. If I ever come back to Kumamoto, I'll definitely...

I recently stayed at The Blossom Kumamoto and would definitely stay here again. The location is unbeatable. The hotel is literally next to Kumamoto Station, just exit from the Shinkansen gate, turn right, and you’ll see the entrance. It’s also directly connected to AMU Plaza, with easy access to restaurants, shops, buses, taxis, and trains. The rooms are surprisingly spacious for Japan. We were able...

Facilities: The hotel boasts modern facilities and a new, unique design. The large public bath is well-equipped, making it a great place to relax. Environment: The hotel's location is excellent, right next to Kumamoto Station. It's within walking distance to the JR station, bus station, and tram stop. There are large shopping malls nearby, offering a wide range of dining and shopping options. The hotel...

Staff is friendly, location is very good just in AMU Plaza. Highly recommend!

Not bad, location is central (close to the main attraction of Kumamoto Castle). The soundproofing is poor though, got woken up at 5am by next door's vibrating phone/people coughing. Cute decorations in the lobby.

Best hotel in Kumamoto our trip, - Comfortable stay, convenient location and Great value.

I had a really nice stay at REF Kumamoto by VESSEL HOTELS. The room was clean, comfy, and had everything I needed. The location was convenient, and the staff were friendly and helpful. The whole place felt relaxed and well kept. I’d definitely stay here again.

Good location. Sashimi at opposite is very satisfying

Right on a lively street, it's great! Perfect for a stroll or doing anything else. There's also a constant flow of people. Games, snacks, izakayas, and a convenience store are all downstairs. The service is also very sweet. Environment: 👌 Service: 👌 Hygiene: 👌 Facilities: 👌

The hot spring was fantastic! Outdoor and open-air, plus free popsicles. Only one pillow in the room though, that's a thumbs down.

The transportation is convenient and the service is exceptionally thoughtful.

The front desk staff spoke excellent English, making communication smooth. The hotel's location is fantastic; there's a bus stop right outside, and shopping malls are directly across the street, as well as behind the building. Kumamoto Bus Terminal is also within walking distance. Plus, there's a restaurant called Flour across the street that serves amazing toast! The room was spacious, and the bathroom...

The room wasn't huge, but it was quite comfortable, and you could see Kumamoto Castle right from the window. For breakfast, you could choose between a buffet or traditional Japanese. Since we'd had enough Japanese breakfast at the onsen hotel before this, we opted for the Western-style buffet both days. The variety was great, and they even had the popular Aso Volcano milk! If I had known, I wouldn...

The location is superb. After arriving at Kumamoto Airport, you can take the airport bus to 'Kamitori' and the hotel is right there. It's in the heart of Kumamoto city, directly opposite a classic department store with Kumamoto-themed products, perfect for shopping. The tram stop is just a short walk away, offering easy access to the JR station and various attractions. The commercial pedestrian street...

This is my second time staying at this hotel in Kumamoto, and it offers great value for money. The location is absolutely fantastic; all the shopping spots are right on your doorstep. Our room had a view of Kumamoto Castle, and they can add an extra bed, so it was no problem for our family of five to sleep comfortably! The hotel staff also provide excellent service. Every time I've been here, the front...

The hotel's location is fantastic! There's a bus stop right downstairs. The concierge on the first floor helped us book bus tickets to Aso and Kagoshima, making our travel super smooth. It was much more convenient than going to the bus terminal ourselves. The room was compact but well-arranged, and all the toiletries were provided, even face wash, toner, and lotion from LA MER. You can pretty much...

There's nothing wrong with the standard chain store.

It's located in the downtown area and has many restaurants and cafes. Parking costs 1,000 yen per night, but there is a multi-story parking garage. The room was spacious and I was able to relax comfortably. It's also close to Kumamoto Castle. It was a fun trip to Kumamoto.

Very convenient accommodation in the city

good location room is ok parking fee is 1000 yen and +300 yen if park before 3.00 pm

The hotel is conveniently located in the heart of the city, making it convenient for sightseeing and dining. Check-in was smooth and the staff were friendly. The room was clean and equipped with all the necessary amenities, making for a comfortable stay. Breakfast was simple but complimentary, which was helpful on busy mornings. As a business hotel, it offers good value for money and is a safe and...

The location is good. The staff are very friendly. However, the pillows are too hard and I can't sleep well. The breakfast is not tasty (especially the rice 😢). There are plenty of options around, so I probably won't stay here again.

they give me the wrong room but correct it once i point out. other than this, all good

Nice room which is quite generous in size compared to a standard Japanese business hotel. Only a bit on the dark side, so could use with better or brighter lighting. Location is very near a tram stop but convenience stores aren't close and not many places to eat around there. There was a yakiniku place nearby but it was fully booked so I ate dinner in the hotel but honestly the buffet wasn't very good...

Location is close to kumamoto station, you only need to take the tram for 1 stop. Alternatively, there is also a paid shuttl bus by the hotel that takes u around. We got a room change because our original room had an insect, the staff was quick and nice about it. Room style is quite old school as it is an old building. There’s also a kumamon mascot that greets u at the lobby :)

Location is close to kumamoto station, you only need to take the tram for 1 stop. Alternatively, there is also a paid shuttl bus by the hotel that takes u around. We got a room change because our original room had an insect, the staff was quick and nice about it. Room style is quite old school as it is an old building. There’s also a kumamon mascot that greets u at the lobby :)

Good location, friendly staff, free self service coffee at front desk

Nice breakfast and view of the river!

Very good location. Room is clean and tidy. Breakfast is ok which is included.

Good location! Room is clean and looks new. Breakfast has not much choices but taste good.

It's good for solo use.. The location is also good. Breakfast was included. The restaurant was a bit like that, haha The food was delicious.

Good location , breakfast provided , worth to stay

Good location and good services

It would have been nice to have something like a stand to put your bag on, but other than that the amenities and the room were clean. The breakfast was also delicious, so I was satisfied.

Had a very good stay in this hotel. I got a room that was probably renovated recently(not all rooms are renovated!). Everything looks brand new and modern. The room is spacious with a large toilet split into 3 sections. This hotel is value for money

AMAZING STAFF AND PERFECT LOCATION FOR THE KUMAMOTO CASTLE. The room is in decent size and spotless cleaness, which we do appreciate with. Close to restaurants, convenient stores and supermarket.

Although the hotel is a bit old, however, location, cleanliness and hotel services have made up the lost. It’s a highly recommended hotel to stay after all

good for the price, right next to the castle, nice service of placing my luggage in to my room.

As it is not near the JR station, you need to take a tram to get there. But it is near the castle and the arcade where there are many stalls to shop. Service is excellent. The bed is quite comfortable too.

Location of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍

very far out of the city center but good to see the amazing garden only 15 minute walk 

The facilities are old and not very accessible from the city center, but the city bus and airport limousine stop here. I had a great stay at a reasonable price. Thank you.

Although it was old, it was sufficient for a one-night business trip. The bus stop in front of the prefectural office was very convenient. I will definitely stay here again.

I made a reservation on the day, so I put up with the small space. The unit bathroom was close to the bed, so when I pooped, the smell filled the room.

Beautiful place for a fresh relaxation

The hotel is in an excellent location. You can reach the main attractions on foot and the transportation is very convenient. The room design is simple. The service staff are friendly and willing to help at any time, making you feel at home. It was a very pleasant stay here and worth a return visit!

This place are good for shopping and Travel at Kumamoto. Hotel are center shopping Street. You can walk around every time. This place not parking but you can walking to 24 hours Parking about 5 minutes.

One of the best locations in Kumamoto, lots of food stores around, close to all transport hubs and a supermarket.

Very conveniently located within the walking street. All well and good. Thank you.

I left my belongings at counter, can you check it for me

All good except car parking is need to prior study on parking location.

The room is bigger than those we stay in Osaka or Hiroshima . Location is very good , and easy accessible to shops and trams. Will stay again if I ever go to Kumamoto again .

The room was clean and the bathroom was pleasant. Staff were kind and welcoming.

The room was clean and the bathroom was pleasant. Staff were kind and welcoming.

Kumamoto castle view, altho is from a far distance. Room is alright, beware if you are driving a SUV as their parking lots cant fit in. Overall satisfying.

Good location just in front of the castle. Night view is great. The 10th floor for breakfast and coffee at night is the best place to relax. Breakfast is the best I have in this trip. We have breakfast at new year eve and new year day , the food is probably arranged and served. The only complaint is the parking not available for my Toyota Harriers. I need to park at private parking cost me ＞ 2000 yen...

Hotel room is same as the pictures that display on the app/website. Staff are friendly and polite. There is an onsite parking but you need to pay. The breakfast is good! I like the cakes! It's yummy! Walking distance to the castle and shopping area. A good place to stay!

Fair for its price, clean, big room .. a bit outdated but nothing that compromises my stay. The location is not ideal but is no far from main attractions

Very good and serve the free breakfast which is quite amazing !

There was a parking lot next door, which was very convenient. Since it was a weekday, I was able to stay cheaply. The breakfast was a little heavy. It would have been nice if they had a lighter Japanese menu.

1. The cleanliness was good, with no major issues; even under the bed was spotless. 2. The location is excellent. The new town is right next door, and Shimodori is just steps away. Sakuramachi Shopping Mall and the municipal power station are within a few minutes' walk, and Kumamoto Castle is just a short walk away. 3. Check-in and check-out are self-service, but staff are available to assist, so...

The hotelLocation is good and very convenient, near to terminal station, surrounding with restaurant Staff is helpful they will direct you very clearly on the visit area with map pointing and show to u

Comfortable and chill. Nice breakfast. Few minutes to mall and shopping . I love it!

Pillows are a bit flat despite asking the counter for a 2nd pillow. Breakfast is satisfactory & they don't impose eating time. Did not provide luggage stand.

Great location close to the station. Room was smaller than expected with lights that were too bright. Bathroom was super dated with one of those fans that doesn't really work. Amenities were ok, you have to take them from the lobby and they don't offer moisturizer. Lobby is nice and spacious, staff were ok but not super friendly.

Location was great, just a short walk from Kumamoto station and shopping malls. Not a very new hotel so some of the services are still old school style, like no self-serve laundry. Service staff were wonderful! I brought my luggages down late a night to arrange for delivery service. And I just had to provide the details and they took care of everything, I just had to make payment the next day before...

Amazing stay at the hotel. Highly recommend. Room was spacious, clean and nicely renovated. Excellent and super convenient location - near the mall with plenty of food choices, public transport located just outside the hotel that brings you to some of the tourist attractions. If you are driving like us, the carpark is located just directly behind the hotel. The staff were all amazing too. We have...

Lobby was really nice. The room was very clean and comfortable. Only downside is how far it is from the main areas of Kumamoto. However, tram station is right outside. Parking was very easy to find.

Everything was great! The hotel is very near the station, making it super convenient. The room was spotless, the staff were friendly, and the facilities were excellent. Overall, a very satisfying stay — would definitely come back!

Room is huge and can sleep 5! Reasonable price. Super near train station. Breakfast is not exciting though. How come the hotel do not provide shower cap?

Great location! Right next to the tram station and 100m away from the main shopping street. Room is great, nice and clean and great prices! Definitely staying there again!

Great location, clean, and the front desk staff's English was excellent, all before 9 AM.

Superb location! The room and bathroom are massive—way bigger than your typical business hotel. Breakfast was solid, and I got a lucky room with a view of Kumamoto Castle! Just a heads-up though: if you’re driving, it’s a hassle. You have to park in a separate building a block away.

Love the quality of the towels and premium amenities provided for guests.

Excllent location near by the kumamoto castel , 5- 10 minutes by walking distance . Building next to the central terminal and main traffic road, quite noisy .

A very clean and seemingly brand new hotel right in the heart of Kumamoto, off the Main Street and walkable to Kumamoto Castle. Room and hotel amenities were basic but very nice, breakfast spread was exceptional!

A decent place for a few nights of traveling,,,,,,,,,,,,,,,

The hotel's location is excellent, right next to Kamitori Street, and there's a fantastic ramen shop called Akama nearby. There's a 7-Eleven downstairs, and you can walk to the Kumamon Square and Kumamoto Castle.

Location was great, clean rooms and great staff service.

The room was nice, clean and peaceful for my solo 2 nights stay, and the bed and pillows were really soft and comfortable. The toilet is slightly small but it was clean. My stay also came with free breakfast, which I felt was just average as the japanese selection was on the saltier side. The location was a bit far off as I had to take the tram from the Kumamoto station with my luggage and walk a bit...

This is a great hotel, perfectly situated in Kumamoto city center with numerous attractions in the vicinity.

This hotel is centrally located in Kumamoto, with easy access to both bus and tram stations. There's also a convenience store conveniently located right downstairs. The rooms are slightly larger than typical hotel rooms, spotlessly clean, and fresh. The pricing is reasonable, offering excellent value for money.