Ryukyu Orion Hotel Naha Kokusai Dori in Naha

Located very conveniently near Makishi Station, and at the west end of Kokusai Dori. Clean hotel with nice amenities. No gym though.

Overall we were ok with the stay here. But two episodes eroded the satisfaction over service standards:

1) Booked 2 rooms for a total of 5 pax, through Trip.com via the same booking on the same day.. however upon arrival, only one room was given the daily welcome drink coupon (Orion beer) while the other was not. When asked, they said it was a change in policy and not all rooms are given the welcome drink. From the reviews, we were already expecting welcome drinks for all. The uneven treatment between rooms made it worse. I feel the service staff did not handle it well.

May I suggest Trip.com work with the hotel to state explicitly which room types will / will not be offered this benefit, for clarity.

2) one of the service staff serving welcome drinks at the bar showed a black face when my family member made a request that was fulfilled the day before. The order was grudgingly fulfilled and the server just turned away after putting the drink on the table. That was unprofessional.

Hope the hotel can work on their comms and service standards.

love the location and service provided by the hotel but suspect all the budget is spent on the lobby… the rooms are very dusty and the walls are full of dirt.

The hotel's location is very convenient and ideal. The rooms have been newly renovated and are neat and tidy. There is supermarket nearby and a bridge connects to the single rail train so there is no problem even if it rains.

Good location & kind staffs.
Perfect!

All excellent for us. Great location near monorail station.
2 cans of beer for adults/night with complimentary drink extremely suggestion for drinking activity.
But breakfast is not full line buffet like others Japan hotel.

Walking distance to shopping street. The best is beer vouchers to redeem

The hotel is located near the Makishi station with 2 convenience store near by. Hotel offer ticket for welcome beer, the Orion band. You can redeem it in the bar near the lobby. Also, it is close to the Kokusai dori and go for food and find other staff there. The staff are nice and helpful too.

The stay was good with compliementay beer, despite of the unpleasant staff experience when checked-in! Overall it was good!

Love the room. Very nice interior. Super close to main tourist street. Will definitely come back again.