Where to stay with kids in Jordan

The public and swimming pool areas are also very tasteful and well kept. Overall a fantastic experience, I can’t wait to return!

Amazing staff, and through all what’s going on you have kept us feel safe and the food is amazing. I can’t talk highly enough of the place. Ahmed, Rama, Jana, Lagela and Yara(guest relations manager), annd anll the staff

The owner Mr Tarref Tabbah whom I met one of the lounges, whom sets an example that all his staff follow. Family and amazing people all, I thank you

Wonderful experience and ambience and happy with the service of Mam. Yara. I will easily recommend all. All the staffs are fantastic. Restaurant and the food were awesome. Very well maintained restaurant.

The hotel is on a hillside and very quiet, but the surrounding restaurants are a few hundred meters away. When I stayed there during the special period, there were only 14 people.

I had a truly wonderful stay at the hotel. Everything was perfect — the atmosphere, the comfort, and the service. Yara for her kindness, professionalism, and genuine care

Good for a day to experience the dead sea. Nice beach and pool, very friendly staff and the food was above average for hotel food

The service and the private Dead Sea beach were decent, but the rooms were really old. Luckily, I only stayed one night.

They finally offered us a discount to 14 JD, which is equivalent to 140 RMB per person, but there was no water; I had to buy it separately – ridiculous! There was no bottled water in the room either

Pool was crowded. Food is good. Service is good. You do need a car there as food and drinks are not allowed. Careem costs around 16 JD each way to city; therefore it is cheaper to eat at hotel.

The room was rather remote, facing the Dead Sea. There was a free shuttle bus, but the downside was that the XC Hotel advertised a buffet for 10 JD per person, but when I got there, the receptionist said it was 17 JD

Great experience, especially the location and value. It was everything I was looking for during my trip

The staff provided such exceptional service. Shani greeted us very well, provided us with yummy mint tea and gave us information about Petra with recommendations. Very hospitable and considerate

(Ride-hailing apps don't work in the city, so you'll have to negotiate with taxi drivers directly). Everything in the room worked fine, no issues. The room itself wasn't very big

Sorted us out with a taxi to the landmarks of Petra. The following morning I overslept but Shani kindly allowed me to have breakfast slightly later and was very accommodating

Khaled and Abdullah were very helpful and kind at breakfast, great variety of good and they providing good service. Very beautiful hotel and very helpful staff all around

The location is about 2 km from the entrance to Petra. It's a hilly road with ups and downs, so you'll need to take a taxi – around 2-3 dinars each way

Fantastic hotel experience with polite staff, very clean rooms, great service, calm atmosphere, and excellent location.

The breakfast was good, and the strawberries were sweet.

Despite the circumstances and the obvious inconvenience, Laith chose to rigidly hide behind hotel policy, I was not allowed to check in unless I pay a deposit of 60 JD. I refused as I had already fully paid for the room

I was kept waiting at the reception for 1. 5 hours while Laith reviewed the issue, which was eventually confirmed to be a typo made by the third-party agent Travco. Also Laith confirmed that 29/11-30/11 was a no show

Hotel overall facilities are dated but functional. Room noise insulation is poor. My room is located next to the lift, I can hear every guest exiting/entering the lift, not to mention traffic outside the hotel

I arrived at the hotel around 9pm, after a five-hour drive in adverse weather, only to be told by Laith the front desk manager there was no record of my reservation and requested me to contact Trip

Shouldn’t the front desk contact Travco directly to resolve the issue instead of asking the customer to contact Trip? I understand the work flow is customer ＞ Trip ＞ Travco ＞ Hotel Toledo