Hotel Centre Point Tampin in Malacca

Booked 2 rooms for CNY, rain water is leaking from roof, inside the hotel room and at the walkway. The other room is flooded in toilet.
The shelter at the entrance of hotel is fully parked with cars, not sure if they are staffs vehicles. We unable to pick up and drop off using that shelter as it was super heavy rain when CNY. Will not come back again, very very very bad.

Stay here for 5D4N in February 2026

1) the room smells
2) there are hairs and stains on the bedsheet upon check in
3) there are no free parking in this hotel
4) throughout the 5 days, no housekeeping. Towel was left on an ironing board along the corridor on day 2 only. I am not sure if they are for me room, or whether they are clean.

Will have to look for other hotel in future

I have stayed at this hotel for over 12 years, but after this experience, I will never return.

The maintenance standards have seriously declined, and this was by far my worst stay. Room 210 had a loud humming pipe noise that lasted nearly two minutes and repeated every 30 seconds throughout the entire night. It was impossible to sleep. To make matters worse, there was no staff at the counter after midnight. Guests are simply left on their own until morning. That is completely unacceptable.

When I requested a room change the next day, the staff initially refused, claiming there were no rooms available and no refund possible. Only after repeated arguments did they suddenly “find” another room.

The replacement room was not properly cleaned — the toilet smelled bad. Then we discovered the water heater was faulty. After maintenance “fixed” it, there was an exposed cable and a plug secured with only one screw inside the bathroom. That is a serious safety hazard. After 20 minutes of use, there was a burning rubber smell coming from the heater. We genuinely felt unsafe.

Poor maintenance, poor safety standards, and poor service. This hotel clearly does not prioritize guest safety. I will not risk staying here again.

Terrible, water leaking when raining. No windows and very dirty.

Small Town no choice, but really think twice if you have other choices.

I dun like tis hotel. Was so difficult to check in coz we arrived 11pm
Deco is ugly, bed uncomfortable, not clean and room cannot even lock . Omg
I hated my stay