Orchid Villas Mauritius in Belle Mare

If I could give this zero stars, I would.
I was on holiday from the UK for two weeks and chose to stay at Orchid Villas. Unfortunately, the villa did not live up to expectations.
Firstly, there was no hot water supply which we raised as an issue with the owner, whose response was based around the villas being solar powered so hot water is only available when the sun is shining. I could not even bring myself to wash my hair as the water was too cold and I did not want to get sick. The owner's solution was for us to use another villa (unoccupied) which was very inconvenient for us to be going back and forth for showers. Also, I am not sure how using another villa would help if they are all "solar powered".
Secondly, there was no WiFi in the villa we were given.
Due to the above issues, the owner asked if we would like to move to another villa which we accepted, so, we packed up and moved next door (which was a lot of hassle and very time consuming in itself). The new villa's WiFi wasn't much better to be honest (only available in certain areas of the villa and even then, a weak signal).
Thirdly, the villas themselves were not clean. The bathrooms were a sight with red paint coming off the shower tray leaving red stains on soles of our feet. The toilets were not the best either.
Fourthly, the pool was also not clean. Although the cleaners came frequently, the pool itself was not filtered.
Finally, when we were moved to our new villa we were horrified to find that it was already occupied... by a RAT!!! Returning from a day out, I noticed one of my shoe laces was chewed up. Later that night, my husband spotted the rat running across the room. We immediately went to the gatekeeper who kindly helped us to remove the rat from the villa. Again, no kind of compensation or apology was issued to us from the owner for this experience.

Overall, it was NOT a pleasant stay. Given the price we paid for the villa during July 2023, I would firmly say it was NOT worth it at all! I would NOT like to stay here again unless some serious maintenance/renovations take place.

As far as I am concerned, even the most basic accommodation targeted at international tourists should have basic cleanliness, hot water and WiFi services.

Positives, not many. Location, security, restaurant on-site and spacious.

I had to leave from the hotel due to some family emergency. They told me to pay back only 1 night but later they said no payment at all you can call the police if you want. Quite rude behavior especially from the owner. A lot of mosquitoes and I couldn't sleep. Poor quality and very bad neighborhood. Their rooms are in very bad condition. There are a lot of insects in the room. No proper cleaning has been done. Every where I touch was dust

Beautiful place but needed money spent on it. When arriving it was supposed to have been cleaned, it was dirty . There was thick dust under the beds , behind the drawers the lamps on the top were caked with dust. The iron was broken on the end which was catching all our clothes. The outside balcony couldn't have been washed for absolutely months .There was a high chair that was awful needed throwing absolute health hazard for any child. We cleaned the place ourselves top to bottom which we didn't expect to have to do been as we were on holiday. We had the choice of the cleaner but if that was her standard then we said don't bother. The bbq that was there wasn't fit for use that needed dumping. Silly things like needing a new mop & bucket because the bucket was broken , a new dustpan & brush because I had to wedge a paper bag in the hole of the handle so the handle didn't keep falling out. Locks on the doors a bit iffy . Tv did not work, couldn't access any tv stations lucky enough we took our Amazon fire stick so we was able to watch a bit of tv. Back gate was broken off & just left laying against the fence . Air conditioning could most probably do with a service & a clean .To be honest it is in need of a total good paint & some things replacing.

Absolutely Disgusting! If I could give 0 stars I would. DO NOT STAY HERE! Dirty beyond belief, staff are utterly terrible! The owners are running an absolute crap show. Complaining won’t work, these villas are to be avoided like the plague! You have been warned

Its terrible to arrive at 21h00 with small children to find that you have to water in the pipes at all to be able to take a shower. You get only 1 towel while its a bungalow with 3 rooms. There is no plates or cooking utensils although its advertised as a fully equipped kitchen. You have to follow up and keep asking for basic things that should have already been placed only to have an arrogant and annoyed reaction from the owner. There are rats entering the villa every night and making a mess and pooping. It feels like there is no maintenance being done to keep the villa in good condition. Except for the location being walking distance and close to hotels on the other side, the owner knows nothing about how to properly treat the guest or about hospitality in this kind of business..

No towel in washroom No clean water and enough water in pool Constant follow by the reception Owner is arrogant and very rude to client once payment is done. No privacy family cannot enjoy at all. We booked two villas yet it was a nightmare. Very bad experience, our stay was ruined and our family was really dissappointed. Highly not recommended.