Hotel Del Portal, Puebla 3*, Puebla (Mexico): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Run of House

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Economy room

Private bathroom

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Economy Single room

Private bathroom

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Economy Triple room

Private bathroom

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Standard room

Shower and private bathroom

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Standard room with city view

Private bathroom

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Standard room with view

Private bathroom

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Standard room with balcony

Private bathroom

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Standard Single room

Private bathroom

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Standard Single room with view

Private bathroom

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Standard Single room with balcony

Private bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Quadruple room with city view

Private bathroom

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Standard Quadruple room with view

Private bathroom

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Standard Quadruple room with balcony

Private bathroom

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Standard Quintuple room

Private bathroom

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Standard Sextuple room

Private bathroom

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Standard Sextuple room with view

Private bathroom

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Standard Family room

Family room with bathroom

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Standard Family room with view

Family room with bathroom

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Standard Single Family room

Family room with bathroom

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Standard Triple Family room

Family room with bathroom

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Standard Quadruple Family room

Family room with bathroom

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Standard Quintuple Family room

Family room with bathroom

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Standard Sextuple Family room

Family room with bathroom

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Standard Double room

Shower and private bathroom

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Standard Double room with city view

Private bathroom

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Standard Double room with view

Private bathroom

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Standard Double room with balcony

Private bathroom

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Standard Double Family room

Family room with bathroom

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Standard Double Family room with view

Family room with bathroom

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Superior room

Private bathroom

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Superior room with view

Private bathroom

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Superior Single room

Private bathroom

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Superior Single room with view

Private bathroom

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Superior Quadruple room with balcony

Private bathroom

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Superior Double room

Private bathroom

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Superior Double room with view

Private bathroom

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Superior Double room with balcony

Private bathroom

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Deluxe room

Private bathroom

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Deluxe Quadruple room

Private bathroom

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Deluxe Double room

Private bathroom

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Suite

Private bathroom

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Double Suite

Private bathroom

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Superior Suite

Private bathroom

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Superior Suite with view

Private bathroom

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Superior Double Suite with view

Private bathroom

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Studio

Private bathroom

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Studio with view

Private bathroom

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Quadruple Studio with view

Private bathroom

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Double Studio with view

Private bathroom

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Superior Studio

Private bathroom

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Superior Double Studio with view

Private bathroom

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Cottage

Private bathroom

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Cottage with view

Private bathroom

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Superior Cottage

Private bathroom

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Superior Cottage with view

Private bathroom

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More rooms

Description

Hotel opened in 1984, renovated in 2008. In this hotel 83 rooms, 3 floors.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets: Pets are not allowed
Service animals: Service animals are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard, AmericanExpress
Check in time: 15:00. Check out time: 13:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
24-hour reception
Elevator/lift
Currency exchange
Terrace
All Spaces Non-Smoking (public and private)

Accessibility

Accessibility features

Services and amenities

Luggage storage
Laundry
Luggage storage

Meals

Restaurant

Internet

Wi-Fi
Internet

Languages Spoken

Multi-language staff

Business

Business center
Conference Hall

Beauty and wellness

Massage

Pets

Pets allowed (under 5 kg)

Street view

Video: Hotel del Portal en el Centro de Puebla

Map

Reviews

Cleanliness

Amenities

Location

Service

19.01.2026 Marco

The room was ok. The TV doesn't work on the first day.

31.12.2025 Axel

Staff was friendly, room was clean and surprisingly quiet for being next to downtown and having a restaurant downstairs. The bed was comfy.

27.12.2025 Vikki

Is the perfect location to main historical buildings and nightlife

18.12.2025 RODNEY

Room was clean and staff friendly. Complementary bottled water too! Great location at the corner of the zocalo.

02.12.2025 Stella

Friendly staff, comfortable bed, but noisy with events in the Zócalo. Housekeeping was inconsistent (one day they would leave water and soaps while other days they did not)

20.11.2025 Maria

They need have more mantener the rooms the dreining in the shower is no good and same time not hat wather te y need more staff to cleand the rooms same time they do leate

10.11.2025 Pieter

It was a great service to drop off car and they valet parked it.

09.11.2025 Mary

Due to the celebration of Dia De Los Muertos the streets were closed/ blocked and access to the hotel and valet was impossible! The traffic was a nightmare! We drove around 3 times, before I ended up walking to ask a police officer, what we could do about our car and get to the hotel. We ended up walking about a block to the hotel and the valet came to pick up our car. I feel that anyone that has a car or is going to use the parking should be notified in advance of the inconvenience during the holidays and you still get charged daily. The middle age man in the lobby during the DAY HAD NO PERSONALITY. The hotel location is perfect for anyone without a car.

16.09.2025 Danoska

Everything was fantastic, an exemption that there were only 2 towels and we were 3 people.

01.07.2025 Arpit

Very bad and unprofessional staff. They told us that our ******* booking was only for one room (it was for two rooms and paid). They even asked us to contact ******* to figure out instead of checking themselves. Why should we call
******* when we already paid and ******* showing confirmation on their website? (this confirmation comes after hotel confirms to *******). Really not worth your time and energy. They were blunt and disrespectful and rude. After 30 minutes of searching and we not giving up, they found the booking but never apologized that they were at mistake. Really unprofessional behavior.

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Cafe and Restaurants near hotel

Nevados Restaurante & Bar ... Desde 1921 (2 min)

Ayuntamiento 1

Restaurant «Събуей» (2 min)

B, Avenida 2 Oriente 3

Cafe «The Italian Coffee Company» (2 min)

Portal Hidalgo No. 12 Local B Col. Centro

Frequently asked questions about Hotel Del Portal, Puebla

How much does it cost to stay at Hotel Del Portal, Puebla?

The cost of staying in Hotel Del Portal, Puebla depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 82 USD. Enter your dates to see the exact offer prices.

What are the check-in and check-out times at Hotel Del Portal, Puebla?

Check-in at Hotel Del Portal, Puebla is possible from 15:00, check-out is until 13:00.

Are pets allowed at Hotel Del Portal, Puebla?

No, pets are not allowed at Hotel Del Portal, Puebla.

Does Hotel Del Portal, Puebla serve breakfast?

No, Hotel Del Portal, Puebla does not provide breakfast.

What’s the cancellation policy at Hotel Del Portal, Puebla?

The cancellation policy at Hotel Del Portal, Puebla depends on your room type and booking terms.