Hotel & Apartments HEC Residence in Przno

Absolutely disgraceful. Worst hotel experience we’ve ever had.
If I could give this place negative stars, I would.

Let’s start with the basics: the receptionists are miserable and completely unhelpful. Every interaction felt like we were disturbing them just by existing. Housekeepers don’t speak English, ignore any requests, and worst of all — entered our room without knocking. Total violation of privacy.

The room was infested with ants — and not just a few. They were on the floor, in the bathroom, even inside the bed. When we told the staff, they said “we only change sheets every 4 days” and blamed us, saying we ate in bed — which we absolutely did not.

We stayed for 9 days, and not once did they clean the dust. The fridge smelled disgusting, and they even charge you for water.

Breakfast? Don’t even bother. Cold food, almost no variety, tasteless. We tried it twice and couldn’t stomach it again.

Now let’s talk about the scam they call parking. We paid €90 for a tiny, badly designed garage. And get this: last night they closed it at 1 AM, and we couldn’t park our car. When we complained, they said, “It closes at 12.”
But we had entered after midnight before — and NO ONE ever told us there was a closing time. So we paid €90 for something we literally couldn’t use. This is fraudulent and dishonest.

As if that wasn’t enough, we asked for a double bed, and they just pushed two singles together. We kept falling into the gap. Not comfortable, not acceptable.

And again: ANTS EVERYWHERE — even on the top floor. In the bed. On the nightstand. It was disgusting and unsanitary.

The whole place is overpriced, poorly run, and filled with staff who clearly don’t care about their guests.

Save yourself the misery. Never again. Do NOT stay here.