Valeria Jardins d'Agadir - All IN in Agadir

We first arrived at Jardin d’agadir on the 22nd September 2025. First impressions of the hotel were it was tired and needed a make over but I tried to keep an open mind. No one helped us with our bags, bearing in mind we were travelling with a 2 year old who was very tired. We had 2 large bags and a buggy. On arrival into the entrance hall with all our bags I waited in a queue to check in and was handed two forms and told to complete them in the lobby. There was no where to sit in view of our bags and nothing to lean on to complete the forms. On top of this we were handed welcome drinks which was warm lemonade with a sprig of mint in it. I had to move away from my luggage to complete a form which was only half in English and not explained to us. After going back to the reception and waiting in a queue again for help, I managed to complete them. We were then given a pack of information and a porter helped us to the room but only took one bag, so we had to get to the room with the other large bag and the buggy and carrying our child and hand luggage. After this they waited for a tip in the room! We were placed on the 1st floor which had no access lift to so we had to carry all our bags up. Walking through the hotel the whole place looked very tired and dirty. The paths were a trip hazard and uneven and there were broken concrete blocks on the paths with jagged edges that if you fell on them you would get a nasty cut. The room itself had not been cleaned properly. The carpet had not been hoovered. The taps and light fittings had not been cleaned and had previous residents finger prints on. There were stains all over the sides and tables and the mirrors were so old they were tarnished. Paint was flaking off all woodwork. To top it off when you looked over the balcony there was a lip which was Full of cigarette butts. This had not been cleaned out for a long time..if ever. We had requested a cot at booking which was not in the room but when it did arrive it had stains all over the mesh and dirt on the edges. Still trying to make the most of it we walked to try and find the pools. Not one of the pools had space to sit down. The main pool was totally full and there was very loud music with a foam party going on. For a family hotel this is not what I foresaw. As it was now 3pm and our child hadn’t eaten since breakfast we went to see if there was any food we could order (plate of chips etc) and were told the restaurant was closed and afternoon tea would be served at 4pm. We asked for a beer in the meantime and were given WARM beef from a bottle. When we asked for a cold beer we were laughed at by the staff. Next to us on the floor there was a spilt drink which had dried so had been there for a while. When we returned half an hour later, this was still there and had not been cleaned up. Furniture for the pool and tables outside was cheap white plastic garden furniture. The queues for afternoon tea were long and the only offerings were pancakes. We

The reception staff does not reflect the kindness of the people of Agadir! It's a turn-off right away!
We were in riad 9: horns galore, shouting, motorbikes and a disco nearby... If you want to rest and sleep at night, this is not the place to stay!
The room is spacious and air-conditioned. Comfortable bedding but no socket next to the bed... Old bathroom. The cleaning ladies change the towels, empty the bins but must forget to clean the bathroom.
Meals: we did not eat all our meals at the hotel over 3 days... Breakfast: the coffee is not good and the orange juice is "tang" too bad to have to pay to have an orange juice worthy of the name! Evening meal: we had barely finished our plate when they cleared it away and it was difficult to get a teaspoon... I would like to highlight the merit of the people who serve, they never stop!!
Well-maintained exterior but aging building!
I will not comment on the activities because I am not concerned.
And the best part: the SPA: I treated myself to a "soothing" treatment, just before leaving the hotel: the result is that my face is swollen and covered in spots...
I will return to Agadir but certainly not there!!!