Atlantis Hotel Amsterdam in Amsterdam

Nice balcony view. No vent for bathroom so musty smell and needs updating. Not a fan of carpet in rooms either.

A++ Staff, A+ Location, C- Facilities
Pros:
Location is good - close to many food options (restaurants, cafes), and across from a supermarket. There's a tram stop right outside serviced by helpful lines making it easy to get to attractions. The reception and restaurant staff are fantastic - very friendly and helpful. In the lobby there is water, lemonade, tea and snacks, as well as a fridge stocked with beer, Coke, Fanta and sparkling water - all free.

The cons:
We had a 2-King room. In order for there to be room for the beds the bathroom is absolutely tiny. You literally can't sit facing forward on the toilet because it's right up agains the sink, so you have to ride sidesaddle, which at the risk of TMI makes the whole operation a struggle, especially wiping, unless you're a contortionist. The water pressure in the shower is barely enough to rinse off soap, let alone conditioner, and it is impossible to get consistent temperature so expect to alternate between scalding and tepid as you keep adjusting the knobs every time it changes. I'm not exaggerating. The room has some strange "decorations". For example a towel radiator that is not meant to work, and a phone that connects to nothing. We confirmed these are just for show. The phone especially is puzzling. If you want to contact the front desk, you literally have to go there physically, or WhatsApp the automated system. Apparently we also overpaid- the person at the desk was surprised our rate was so high, especially since it didn't include breakfast.

Very average hotel, check the room you have booked because they have given me a lower category room that I have booked through *******, luckily I complained and they moved myself to the other I had originally booked. Another thing is the booking of the housekeeper 24hrs prior the cleaning, which it doesn’t make any sense. I wouldn’t book it and recommend this hotel.