Bastion Hotel Amsterdam Noord in Amsterdam
✅ Staff described as very kind, warm, and helpful, with several positive mentions by name like Ricardo and Rene ✅ Good breakfast with excellent coffee and a varied buffet ✅ Location is safe and well-connected by public transport, with quick bus access to Amsterdam Central Station ✅ Rooms are generally clean and adequate, with some guests noting improvements over time ❌ Multiple guests report billing errors including double charges and slow refund processes ❌ Rooms sometimes have maintenance issues such as faulty locks, small sinks, poor lighting, and soft beds ❌ Noise disturbances from neighboring guests smoking near windows at night ❌ Complaints about cleanliness in some areas, including a mouse sighting in the restaurant ❌ No elevator in the hotel, which can be inconvenient especially for guests with mobility issues or luggage
Rooms and prices
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Description
Bastion Hotel Amsterdam Noord is a three-star hotel constructed in 1988 and renovated in 2002, offering four room types: Comfort room, Comfort Double room, Deluxe room, and Deluxe Double room. It provides air conditioning, heating, free WiFi, and free parking, as well as accessible facilities for disabled guests. The hotel features a restaurant with buffet options, a bar, and services including 24-hour front desk, luggage storage, laundry, and dry cleaning. Pets are not allowed. Guests can expect express check-in and check-out options, a terrace, and billiards. Cleanliness and amenities average a 7/10 score, while service and location rate slightly higher at 8/10. The rooms are described as basic but clean, with some guests noting coffee pod limitations and occasional maintenance issues. Staff service is generally praised, with multiple reviews highlighting friendly and helpful receptionists. However, some guests report problems with billing, room condition, and noise from other guests.
Location
Located at Rode Kruisstraat 28 in Amsterdam Noord, the hotel is about 15 km from Amsterdam Schiphol Airport. The Museum Amsterdam Noord is just 872 meters away, open Thursday to Sunday from 13:00 to 17:00. The nearest beach, Pllek, lies roughly 2.5 km from the hotel. Public transport connections are convenient, with a bus stop two minutes’ walk away providing frequent service to Central Station in about 20 minutes. Nearby amenities include a supermarket, food court with Asian cuisine, a basketball court, and the municipal government building, all within a 15-minute walk near North Station. A police station directly opposite the hotel contributes to the area's safety.
Tips
- If you plan to work in your room, bring additional lighting as room lighting is reported dim.
- Consider purchasing a GVB unlimited ride ticket for convenient public transport access to central Amsterdam.
- Double-check your payment method at check-out to avoid issues, and request non-smoking rooms if sensitive to smoke odors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 06:00-09:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Smoke-free property
- Heating
- Newspapers
- Express check-in/check-out
- Terrace
- Electric car charging
- Non-smoking rooms
- Fridge
- Smoke Detector
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Packed Lunches
- Coffeemaker
- Free Wi-Fi
- English
- Multi-language staff
- Billiards
- Parking
- Parking nearby
- Beach/pool towels
- First Aid Kit
- Pets Not Allowed
The nearest beach is located on the distance of 2460 m. It takes 37 minutes To the beach!
Video: Bastion Hotel Amsterdam Noord - Amsterdam - Netherlands
Map
Reviews
At our check out day, the Hotel has double charged us (230EUR). So we pay for our stay 2 times. After long conversations with the staff in the hotel, It took almost 1 week to get the payment back in our bank account and therefore we had limited money to continue our vacation.
Even though we planned to check out at 9:30 AM, we ended up leaving the hotel at 11:30 AM.
In the meantime, we also got a parking fine because the parking ticket was exceeded by 10 minutes.
Although the hotel has taken responsibility for their mistakes by email and wanted to provide proof for the parking company, they have not responded to our inquiries.
We want to get in touch with a senior manager, but no one sends us further in the organization. The inquiries are not answered.
I would not recommend Bastion Hotel Noord to any guests. The rooms are dirty, no elevator and not baby friendly hotel.
The staff is not friendly and does not show understanding of the guests' needs. The food in the hotel is overpriced.
We will never stay at Bastion Hotel again.
A special mention goes to Rene, who truly stood out. He was not only efficient and knowledgeable, but his kindness and genuine care made a lasting impression. He took the time to ensure everything was perfect during my stay, and you could tell he takes great pride in his work. It's rare to come across someone who balances professionalism with such a personal touch, Rene absolutely nailed it.
Check-in and check-out were smooth and pleasant, and even the manager made the experience more delightful by warmly greeting me with a smile and engaging conversation. It set the tone from the very beginning, and the great service continued consistently throughout my stay.
I honestly can’t wait to return. This team made my trip something special, thank you all for the amazing hospitality!
POIs near hotel
Frequently asked questions about Bastion Hotel Amsterdam Noord
What room types are available at Bastion Hotel Amsterdam Noord?
The hotel offers Comfort rooms, Comfort Double rooms, Deluxe rooms, and Deluxe Double rooms.
Is parking available at the hotel?
Yes, the hotel provides free parking for guests.
Are pets allowed at the hotel?
Pets are not allowed at Bastion Hotel Amsterdam Noord.
How close is the hotel to Amsterdam city center?
The hotel is located in Amsterdam Noord, about a 20-minute bus ride from Central Station.
Does the hotel have an elevator?
No, the hotel does not have an elevator.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 107 USD The best time to book is August 26, with rates starting from 106 USD