ibis Amsterdam Centre in Amsterdam
✅ Prime location right next to Amsterdam Central Station with easy access to trains and metro ✅ Clean rooms and comfortable beds mentioned frequently by guests ✅ Friendly and helpful staff noted in multiple reviews ✅ Breakfast buffet open until noon with a good selection according to several guests ✅ Facilities like 24-hour front desk, bar, and laundry services available ❌ Rooms are generally small and some lack basic amenities like kettles and irons ❌ Noise from train station announcements and thin walls reported by multiple guests ❌ Mixed experiences with staff professionalism, including reports of rude behavior ❌ Some guests found the rooms outdated and furnishings uncomfortable ❌ Renovations and lift refurbishments may affect guest experience
Rooms and prices
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Description
ibis Amsterdam Centre is a three-star hotel established in 1992 and renovated in 1998, offering straightforward accommodation with a rating of 8.3 out of 10. The hotel provides several room types including Cosy Double, Triple, Family, Double, and Double with view. Rooms are generally clean and feature basic amenities such as air conditioning, heating, and WiFi, though some guests noted the rooms are small and lack kettles, irons, and soundproofing. Facilities include a restaurant, bar, laundry service, and a business centre. Pets are allowed with prior arrangements. The hotel operates a 24-hour front desk and offers express check-in/check-out, safety deposit boxes, and facilities for disabled guests. Guests appreciate the comfortable beds and clean bathrooms, but some mention noise from the nearby train station and occasional issues with staff professionalism.
Location
Located at Stationsplein 49, ibis Amsterdam Centre sits directly adjacent to Amsterdam Central Station, making it extremely convenient for train and metro travelers. The hotel is only about a 10-minute walk from Dam Square, and close to notable areas like Chinatown and the Red Light District. The Annick van Hardeveld Memorial is 245 meters away, and the Playground CS beach area is 310 meters from the hotel. Schiphol Airport is approximately 12 kilometers away, reachable via the train station next door. Nearby dining options include Restaurant La Madonna, located 165 meters from the hotel.
Tips
- Expect small rooms with minimal furnishings; bringing your own kettle or travel iron might be helpful.
- If you are sensitive to noise, request a room away from the station side.
- Arrival before 2 PM may require waiting for your room to be ready.
- Use the express check-in/check-out for convenience if you have tight schedules.
Policies and conditions
- Child policies: Children 2 year old and over are permitted to stay in some room types at this hotel Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 07:00-12:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, DinersClub, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Family room
- Smoke Detector
- TV
- Hairdryer
- Locker
- Shower
- Wardrobe/Closet
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Vending machine
- Free Wi-Fi
- Taxi booking
- German
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- No parking
- Business center
- Fax and copy machine
- Doctor
- First Aid Kit
- Playroom
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 310 m. It takes 5 minutes To the beach!
Video: Ibis Amsterdam Centre - Cosy Room Tour l Amsterdam l Netherlands l 4K
Map
Reviews
It near China Town and Red Light Secret Street too
Important it is next to Central Station which the PLUS to us 😍🥰😘
My husband and I went on a Europe trip covering 8 countries in 2 weeks. In total, we stayed at 14 different hotels in different cities. Our last stop was Amsterdam, and this hotel was supposed to be the perfect closure to our trip. Sadly, it was the complete opposite.
We checked in around 11:00 p.m Dec 28th 2025, and I had already emailed the hotel in advance to inform them that we would be arriving late due to our late flight from Venice. However, we were not welcomed properly upon arrival.
The receptionist ( black woman, long hair, long nails) who attended to us was extremely rude. She shouted in front of me and spoke harshly to my husband in her own language. When my husband asked politely about the double bed, she responded rudely and rolled her eyes.
She then asked us to pay the city tax. My husband took out cash and placed it on the counter, but she said they only accept card payments. We were completely fine with that. The cash on the counter was meant for me, as my husband and I had already agreed that he would reimburse me in cash while I paid by card.
Despite this, the receptionist started shouting uncontrollably, repeatedly yelling “NO CASH!” at us in an aggressive tone, as if we had done something wrong. She even called another staff member, and she still raised her voices at us, while cuursed me and my husband , creating a humiliating scene. No effort was made to listen, clarify, or show basic professionalism. She assumed the cash was meant for her, but it was not. The cash was meant for me. At no point did she apologize.
Because of this incident, what should have been a relaxing and happy stay in Amsterdam became deeply uncomfortable and stressful. This level of unprofessionalism, disrespect, and poor customer service is completely unacceptable, especially in the hospitality industry.
I am extremely disappointed and would never recommend this hotel to anyone.
Because of this incident, our stay in Amsterdam became a nightmare. She never apologized to either me or my husband. I am extremely disappointed with this hotel and the unprofessional behavior of its staff.
Plus the room is super small, no kettle and cups provided, the towel is small, the room is not sound proof i can hear people walking and laughing. The wall is thin i guess.
The room was clean, warm, and simple in a way that felt grounding. After days filled with conversations and deadlines, returning to that space felt like a quiet reset.
The staff were genuinely kind, always ready to help with a smile that made every interaction feel human. There is a sense of quiet care that you can feel, and it stays with you.
Thank you Ibis Amsterdam for being more than a hotel. You were a pause, a reminder that even in the middle of business and movement, there is always space for stillness and heart.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about ibis Amsterdam Centre
Are pets allowed at ibis Amsterdam Centre?
Yes, pets are allowed at the hotel. Contact the property directly for details regarding fees and policies.
What types of rooms are available at this hotel?
The hotel offers Cosy Double rooms, Triple rooms, Family rooms, Double rooms, and Double rooms with a view.
Is breakfast included in the room rate?
Breakfast is served as a buffet from 07:00 to 12:00 every day, but additional fees apply and must be paid at the hotel.
How close is ibis Amsterdam Centre to major landmarks?
The hotel is next to Amsterdam Central Station, a 10-minute walk from Dam Square, near Chinatown and the Red Light District, and close to the Annick van Hardeveld Memorial (245 m).
What accessibility features does the hotel offer?
The hotel provides facilities for disabled guests, including accessible rooms.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 224 USD The best time to book is August 26, with rates starting from 178 USD