Hilton Hotel in Rotterdam
✅ Close proximity to Rotterdam Central station and local amenities, with many guests noting convenience for travelers with luggage. ✅ Spacious and well-equipped rooms with comfortable beds and quality bathroom products like shower gel, shampoo, and conditioner. ✅ Friendly and helpful staff praised in multiple reviews for their professionalism and assistance, including concierge and front desk. ✅ Good breakfast options including made-to-order omelets and a spacious Executive Lounge with snacks and drinks. ✅ Complimentary bike rentals and free parking add value for guests exploring Rotterdam. ❌ Several reviews mention elevator maintenance causing long wait times, sometimes up to 15 minutes. ❌ A significant hygiene concern was reported in the hotel restaurant involving sightings of mice and inadequate staff response. ❌ Some guests experienced inconsistent and occasionally rude service in the Executive Lounge and at reception, including issues with room upgrades and lounge access. ❌ The hotel building and furniture show signs of wear, with reports of fogged windows, scratched furniture, and dated interiors. ❌ Ongoing construction in front of the hotel creates some inconvenience and noise, and noise from trams on rooms facing the street has been mentioned.
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Description
Hilton Hotel Rotterdam is a five-star property established in 1963 and renovated in 2013, offering a mix of classic Dutch post-war design and modern amenities. Guests can choose from a wide range of room types including Double rooms, Executive Suites, and a Presidential Suite. The rooms are well-appointed with coffee machines, robes, and quality toiletries. The hotel features soundproof rooms, a fitness center, and an Executive Lounge. Services include free parking, 24-hour security, concierge, laundry, and bike rentals. Despite some reviews highlighting elevator renovations and occasional noise from ongoing construction, most guests praise the spacious rooms, comfortable beds, and friendly staff. The hotel provides facilities for disabled guests and allows pets on request, making it suitable for various travelers. The on-site restaurant and bar serve breakfast and other meals with options for room service.
Location
Hilton Hotel Rotterdam is located at Weena 10, Centrum, approximately 600-700 meters (a 5-10 minute walk) from Rotterdam Central train station. The hotel is surrounded by shops, bars, and restaurants, with a supermarket just around the corner. Nearby points of interest include Coolsingelpoort (472 m), Het Schielandshuis museum (592 m), and the Maritime Museum (718 m). Public transport options such as tram and subway stops are steps away, providing easy access to the city. The hotel is about 4 km from Rotterdam The Hague Airport (RTM) and roughly 2.5 km from Strand Kralingse Plas beach.
Tips
- Book early for breakfast during peak times to avoid crowds, as the restaurant can get busy.
- If you have heavy luggage, consider a taxi from the station since walking is manageable but might be challenging with large bags.
- Check with the front desk about Executive Lounge access and room upgrades upon arrival to avoid access issues.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Boxed/packaged food [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of €100.00 (approx. US$117.75) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, Visa, JSB, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Indoor Fireplace
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Kitchen
- Coffeemaker
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Taxi booking
- German
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Hiking
- Parking
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
The nearest beach is located on the distance of 2540 m. It takes 38 minutes To the beach!
Street view
Video: 40UP at the Hilton Rotterdam After movie
Map
Reviews
I originally booked four nights, but after what happened I left after only two days and had to change hotels.
I saw three mice in the hotel’s restorant. The first one nearly ran into my backpack while I was sitting down and having coffe. When I pointed it out, the waiter simply smiled and said “sorry, we are aware of the problem.”
The second and third mice appeared during dinner, clearly coming from the kitchen direction. That moment was genuinely disturbing and completely unacceptable for any hotel!
When I raised the issue with the concierge, they acted as if this was the first time they were hearing about it—though the reaction did not feel convincing at all.
As a result, I had to change my plans entirely and move to the nearby Rotterdam Marriott Hotel.
As “compensation,” my dinner was made free — imagine that, after witnessing rodents coming from the kitchen.
The only positive aspect of this hotel is that the staff are polite. Unfortunately, politeness does not compensate for serious hygiene issues.
I would not recommend this hotel and will not be returning.
Location: relatively convenient, less than 10min walk from the central train station, still manageable for us while carrying 2 heavy large suitcases. But if we had more to bring, we might need a taxi.
Overall, we had a good stay. On arrival, we noticed one of the hotel lifts is currently undergoing renovation (as of 26th Apr), which made the waiting time longer.
And right in front of the hotel main entrance, there's also construction undergoing. Our room was assigned on the other side so we didn't hear any noise. Another side note is that the deposit is 50 euros by card payment, the indication of 100 euro on booking confirmation is applicable to cash payment.
The room was spacious, the bed was very comfortable, and the bathroom was clean and well-maintained — overall a solid stay in terms of comfort and quality.
One downside: the elevators were under renovation during my stay, so there was some waiting time, especially during peak hours.
Downside was only 1 lift was working so it could sometimes take up to 15 minutes to get to the ground floor!
1.6kEUR for 2 nights in a room that does not match the description at all (no bathtub, no balcony).
Security guard intervened when inquiring about the missing features with the option to get a refund and I'd have to rebook somewhere else (as if that's an option when I'm already doing the checkin).
20-something-year-olds bragging with rented cars on the parking lot constantly.
Exactly the quality you'd see in the Hilton everywhere I guess, I should've known. Never booking this again.
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Frequently asked questions about Hilton Hotel
What room types are available at Hilton Hotel Rotterdam?
The hotel offers Double rooms, Superior Double rooms, Deluxe High Floor Double rooms, Executive Double rooms, Family Connecting Quadruple rooms, Double Junior Suites, Executive Double Suites, and a Presidential Suite.
Is parking available at the hotel?
Yes, there is free parking available on site, with additional public parking garages located nearby.
Are pets allowed at Hilton Hotel Rotterdam?
Pets such as dogs and cats are allowed on request, including service animals.
How far is Hilton Hotel from Rotterdam Central train station?
The hotel is approximately 600-700 meters from Rotterdam Central station, about a 5-10 minute walk.
Are there any issues with elevator availability?
During some recent stays, one of the two elevators was under renovation, leading to longer wait times.













































































